Smartening up to risk in electronic government

Information Polity

Volumn 10, Issue 1-2, 2005, Pages 81-94

  Margetts, Helen ^a  

^a UNIVERSITY OF OXFORD   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 83055191570     PISSN: 15701255     EISSN: 18758754     Source Type: Journal    
DOI: 10.3233/ip-2005-0072     Document Type: Article

References (39)

1. Accenture, Rhetoric vs. Reality - Closing the Gap, Government Executive Series, 2001, available at www.accenture.com.
2. Accenture, eGovernment Leadership - Realizing the Vision, Government Executive Series, 2002, available at www. accenture.com.
3. Accenture, eGovernment Leadership - Engaging the Customer, Government Executive Series, 2003, available at www. accenture.com.
4. Accenture, eGovernment Leadership - HighPerformance, MaximumValue, Government Executive Series, 2004, available at www.accenture.com.
5. CCTA, Privatisation. IS Planning Subject Guides, London: HMSO, 1992
6. J. Crabtree, M. Nathan and R. Reeves, Reality IT: Technology and Everyday Life, London: Work Foundation iSociety Programme, 2002
7. N. Curthoys and J. Crabtree, SmartGov: Renewing Electronic Government for Improved Service Delivery, London: The Work Foundation, 2003
8. R. Dewan, B. Jing and A. Seidmann, Adoption of Internet-based Product Customization and Pricing Strategies, Proceedings of the 33rd Hawaii International Conference on System Sciences, 2000
9. S. Domberger, The Contracting Organization: A Strategic Guide to Outsourcing, Oxford University Press, 1998
10. P. Dunleavy and H. Margetts, Government on the Web, London: National Audit Office, HC 87, 1999
11. P. Dunleavy and H. Margetts, Government on the Web II, London: National Audit Office, HC 764, 2002, for both reports see www.governmentontheweb.org.
12. P. Dunleavy, H. Margetts, S. Bastow and J. Tinkler, E-government and Policy Innovation in Seven Liberal Democracies, Paper for the Political Studies Association's Annual Conference 2003, 15-17 April, Leicester University, 2003, www.governmentontheweb.org.
13. P. Dunleavy, H. Margetts, S. Bastow and J. Tinkler, Government IT Performance and the Power of the IT Industry: A Cross-National Analysis, paper to annual meeting of American Political Science Association, Chicago, 1st-5th September 2004, Panel 25-2 'Digital Policy Issues: Inequality, E-government', 4th Sep. 2004
14. P. Dunleavy, H. Margetts, S. Bastow and J. Tinkler, Government, Contracts and IT Corporations: How Bureaucrats and Business Drive Global Public Policy Change, unpublished book manuscript, forthcoming.
15. F. Foldvary and D. Klein, eds, The Half-Life of Policy Rationales: How new technology affects old policy issues, New York University Press, Cato Institute, 2003
16. T. Goles and W. Chin, Relational Exchange Theory and IS Outsourcing: Developing a Scale to Measure Relationship Factors, in: Information Systems Outsourcing, R. Hirschheim, A. Heinzl and J. Dibbern, eds, Berlin: Springer, 2002
17. J.B. Heywood, The Outsourcing Dilemma: The Search for Competitiveness, Financial Times Prentice Hall, 2001
18. H.M. Treasury, Management of Risk: A Strategic Overview, London: HM Treasury, Orange Book, 2000
19. H.M. Treasury, PFI: Meeting the Investment Challenge, London: HMSO, July 2003
20. D. Holmes, e.gov: E-business strategies for government, Nicholas Brealey: London, 2001
21. C. Hood, The Tools of Government, London: Macmillan, 1983
22. C. Hood, H. Rothstein and R. Baldwin, The Government of Risk: Understanding Risk Regulation Regimes, Oxford University Press, 2001
23. C. Hood and H. Rothstein, Business Risk in Management in Government: Pitfalls and Possibilities, Annex 2 to NAO, 2000
24. K. Loudon and J. Loudon, Management Information Systems: A Contemporary Perspective, Macmillan: New York, 1991
25. M. Lacity and L. Willocks, A Ruvry of IT Outsourcing Experiences in USA and UK, Journal of Global Information Management 8(2) (.April-June 2000).
26. M. Lacity and L.Willcocks, Global Information Technology Outsourcing: In Search of Business Advantage, Chichester: Wiley, 2001
27. H. Margetts, The Automated State, in: British Public Management: Achievements, Problems and Prospects, P. Dunleavy and A. Massey, eds, Special issue of Public Policy and Administration 10(2) (.1995).
28. H. Margetts, Political Participation and Protest, in: Developments in British Politics 6, P. Dunleavy, A. Gamble, I. Holliday and G. Peele, eds, London: Macmillan, 2000, pp. 185-202
29. H. Margetts, Electronic Government: Method or Madness? Inaugural lecture, University College London, 13th February 2003
30. H. Margetts, P. Dunleavy, S. Bastow and J. Tinkler, Leaders and Followers: E-government, Policy Innovation and Policy Transfer in the European Union, paper to the European Union Studies Association (.EUSA) conference, Nashville, Tennessee, USA, 27th March 2003
31. H. Margetts and L. Willcocks, Informatization in the Public Sector: Distinctive or Common Risks? Informatization in the Public Sector 3(1) (.1994), 1-20
32. H. Margetts and L.Willcocks, Information technology in public services: Disaster faster? Public Money and Management 13(2) (.April-June 1993).
33. H. Margetts and H. Yared, Incentivization of e-government, Academic Report published by the National Audit Office, 20th November 2003 to accompany Transforming the performance ofHMCustoms and Excise through Electronic Service Delivery, 2002-2003, HC1267, 2003
34. National Audit Office (.NAO), Supporting Innovation: Managing Risk in Government Departments, London: The Stationary Office, HC 664, 2000
35. National Audit Office (.NAO), Difficult Forms, London: The Stationary Office, 2003
36. J. Organ, The Coordination of e-Government in Historical Context, Public Policy and Administration 18(2) (.Summer 2003).
37. M. Parker, R. Benson and E. Trainor, Information Economics: Linking Business Performance to Information Technology, New Jersey: Prentice Hall, 1998
38. Taylor Nelson Sofres, Government Online: An International Perspective 2003, Global Summary, 2003, available at www.tnsofres.com/21451 global 27nov03
39. Treasury and Civil Service Select Committee, The Role of the Civil Service: Fifth Report, (.Vol. 1), London: HMSO, 1994.