Tragic errors: Usability and electronic health records

Interactions

Volumn 18, Issue 6, 2011, Pages 60-63

  Shneiderman, Ben ^a,b  

^a Department of Computer Science   (United States)

^b UNIVERSITY OF MARYLAND   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

DATA INTEROPERABILITY; DATA SHARING; ELECTRONIC HEALTH RECORD; ERROR RATE; GOVERNMENT AGENCIES; HEALTH CARE PROFESSIONALS; HEALTH CARE PROVIDERS; MEDICAL ERRORS; PROFESSIONAL ORGANIZATION; SOFTWARE DEVELOPER; USABILITY TESTING; USER INTERFACE DESIGNS;

ERRORS; HEALTH CARE; INFORMATION TECHNOLOGY; RECORDS MANAGEMENT;

USER INTERFACES;

EID: 82255173833     PISSN: 10725520     EISSN: 15583449     Source Type: Trade Journal    
DOI: 10.1145/2029976.2029992     Document Type: Article

References (10)

1. Institute of Medicine, Committee on Quality of Health Care in America. To Err is Human: Building a Safer Health System. National Academy Press, Washington, D. C., 2000.
2. Agency for Healthcare Research and Quality. Morbidity & Mortality Rounds on the Web; http://www.webmm.ahrq.gov
3. National Cancer Institute. Research-based Web Design and Usability Guidelines. Dept. of Health & Human Services, National Institutes of Health (updated edition 2006) ; http://www.usability.gov/guidelines
4. National Institute of Standards and Technology-NIST (2007). Common industry specification for usability requirements NISTIR 7432; http://zing.ncsl. nist.gov/iusr/documents/CISU-RIR7432.pdf
5. National Institute of Standards and Technology. A Community-Building Workshop: Measuring, Evaluating and Improving the Usability of Electronic Health Records. (June 7, 2011) ; http://www.nist.gov/healthcare/usability/usability- technical-workshop. cfm
6. Singh, H., Thomas, E. J., Sittig, D. F., Wilson, L, Espadas, D., Khan, M. M., and Petersen, L. A. Notification of abnormal lab test results in an electronic medical record: Do any safety concerns remain? Amer. Journal of Medicine 123, 3(Mar. 2010), 238-244.
7. Schumacher, R. and Lowry, S. Customized common industry format template for electronic health record usability testing. NISTiR 7742 (Nov. 2010) ; http://www.nist.gov/customcf/get-pdf.cfm?pub-id=907312
8. Open Government Initiative; http://www.whitehouse.gov/open
9. Sittig, D. F. and Classen, D. C. Safe Electronic Health Record use requires a comprehensive monitoring and evaluation framework. J. Amer. Medical Assn. 303, 5(2010), 450-451.
10. Kachalia, A., Kaufman, S. R., Boothman, R., Anderson, S., Welch, K., Saint, S., and Rogers, M. A. M. Liability claims and costs before and after implementation of a medical error disclosure program. Annals of Internal Medicine 153(2010), 213-221.