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Volumn 29, Issue 1, 2011, Pages 45-66

Organizing Data Governance: Findings from the telecommunications industry and consequences for large service providers

Author keywords

Case study; Contingency factors; Data governance; Data quality; Organizational design; Research agenda

Indexed keywords

HARDWARE; INFORMATION SYSTEMS;

EID: 81055143771     PISSN: 15293181     EISSN: None     Source Type: Journal    
DOI: 10.17705/1cais.02903     Document Type: Article
Times cited : (102)

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