Receptionist input to quality and safety in repeat prescribing in UK general practice: Ethnographic case study

BMJ (Online)

Volumn 343, Issue 7831, 2011, Pages 983-

  Swinglehurst, Deborah ^a,b   Greenhalgh, Trisha ^b   Russell, Jill ^b   Myall, Michelle ^c  

^a The National Institute for Health Research Health Protection Research Unit in Blood Borne and Sexually Transmitted Infections at University College London in partnership with UK Health Security Agency   (United Kingdom)

^b QUEEN MARY UNIVERSITY OF LONDON   (United Kingdom)

^c WRC Research   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; CLINICAL PROTOCOL; ELECTRONIC MEDICAL RECORD; ETHNOGRAPHY; GENERAL PRACTICE; GOOD CLINICAL PRACTICE; HEALTH CARE POLICY; HEALTH CARE QUALITY; HUMAN; INFORMATION PROCESSING; MEDICAL ASSISTANT; MEDICAL ETHICS; NURSE; PHYSICIAN; PRACTICE GUIDELINE; PRESCRIPTION; PRIORITY JOURNAL; SAFETY; UNITED KINGDOM; URBAN AREA;

DRUG PRESCRIPTIONS; ELECTRONIC PRESCRIBING; GENERAL PRACTICE; GREAT BRITAIN; HUMANS; MEDICAL RECEPTIONISTS; MEDICAL RECORDS SYSTEMS, COMPUTERIZED; MEDICATION ERRORS; ORGANIZATIONAL CULTURE;

EID: 81055136592     PISSN: 09598146     EISSN: 17561833     Source Type: Journal    
DOI: 10.1136/bmj.d6788     Document Type: Article

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