Impacting readmission rates and patient satisfaction: Results of a discharge pharmacist pilot program

Hospital Pharmacy

Volumn 46, Issue 11, 2011, Pages 876-883

  Wilkinson, Samaneh Tavalali ^a   Pal, Aroop ^a   Couldry, Richard J ^a  

^a UNIVERSITY OF KANSAS HOSPITAL   (United States)

Author keywords

BOOST; discharge counseling; interventions; medication reconciliation; readmission rates

Indexed keywords

COHORT ANALYSIS; COMPARATIVE STUDY; CONTROLLED CLINICAL TRIAL; CONTROLLED STUDY; FACILITATED COMMUNICATION; HEALTH CARE SYSTEM; HIGH RISK PATIENT; HOSPITAL DISCHARGE; HOSPITAL PHARMACY; HOSPITAL READMISSION; HOSPITALIZATION COST; HUMAN; MAJOR CLINICAL STUDY; PATIENT COUNSELING; PATIENT SATISFACTION; PHARMACIST ATTITUDE; PILOT STUDY; PROSPECTIVE STUDY; REVIEW; RISK ASSESSMENT; TELEMETRY; UNIVERSITY HOSPITAL;

EID: 80955122814     PISSN: 00185787     EISSN: 19451253     Source Type: Journal    
DOI: 10.1310/hpj4611-876     Document Type: Review

References (21)

1. Coleman EA, Parry C, Chalmers S, Min SJ. The care transitions intervention results of a randomized controlled trial. Arch Intern Med. 2006;17:1822-1828. (Pubitemid 44455163)
2. 2011 National Patient Safety Goals-hospital program. Joint Commission Web Site. www.jointcommission.org/PatientSafety/NationalPatientsSafetyGoals/011- hap-npsgs. htm. Accessed April 22, 2011.
3. Coleman EA, Smith JD, Frank JC, et al. Preparing patients and caregivers to participate in care delivered across settings: The Care Transitions Intervention. J Am Geriatr Soc. 2004;52: 1817-1825. (Pubitemid 41715045)
4. Forester AJ, Murff HJ. The incidence and severity of adverse events affecting patients after discharge from the hospital. Ann Intern Med. 2003;138:68-89.
5. Forester AJ, Clark HD, Menard A, et al. Adverse events among medical patients after discharge from hospital. CMAJ. 2004;170:345-349. (Pubitemid 38223452)
6. Johnson JA, Bootman JL. Drug-related morbidity and mortality: A cost-of-illness model. Arch Intern Med. 1995;155: 1949-1956.
7. Bernstein L, Frampton J, Minkoff NB, et al. Medication reconciliation: Harvard Pilgram Health Care's approach to improving outpatient medication safety. J Heathc Qual. 2007; 29:40-55.
8. Saunders S. Implementing a pharmacist-provided discharge counseling service. Am J Health Syst Pharm. 2003;60:1101-1103.
9. Wong JD, Bajcar JM, Wong GG, et al. Medication reconciliation at hospital discharge: evaluating discrepancies. Ann Pharmacother. 2008;42:1373-1379.
10. Setter SM, Corbett CF, et al. Effectiveness of a pharmacist -nurse intervention on resolving medication discrepancies for patients transitioning from hospital to home health care. Am J Heath Syst Pharm. 2009;66:1012-1015.
11. Alibhai SM, Han RK, Naglie G. Medication education of acutely hospitalized older patients. J Gen Intern Med. 1999; 14:610-616. (Pubitemid 29506145)
12. Beers MH, Munekata M, Storrie M. The accuracy of medication histories in the hospital medical records of elderly persons. J Am Geriatr Soc. 1990;38:1183-1187.
13. Nester TM, Hale LS. Effectiveness of a pharmacistacquired mediation history in promoting patient safety. Am J Health Syst Pharm. 2002;59:2221-2225. (Pubitemid 35315725)
14. Lee, AJ. Clinical and economic outcomes of pharmacist recommendations in a VA Medical Center. Am J Health Syst Pharm. 2002;59:2070-2077. (Pubitemid 35257728)
15. Brennan C, Donnelly K, Somani S. Needs and opportunities for achieving optimal outcomes from the use of medications in hospitals and health systems. Am J Health Syst Pharm. 2011;68:e50-60.
16. Aspden P, Wolcott JA, Bootman JL, et al, eds. Preventing Medication Errors: Quality Chasm Series. Washington DC: National Academies Press; 2006.
17. Coleman EA, Smith JD, Raha D, et al. Post-hospital medication discrepancies: prevalence and contributing factors. Arch Intern Med. 2005;165:1842-1847. (Pubitemid 41352078)
18. The ASHP discussion guide on the pharmacist's role in quality improvement. American Society of Health-System Pharmacists Web Site. www.Ashp.org/s-ashp/docs/files/QII- DiscussionGuideQI.pdf. Accessed April 22, 2011.
19. Karapinar-Carkit, F. Effect of medication reconciliation with and without counseling on the number of pharmaceutical interventions among patients discharged from the hospital. Ann Pharmacother. 2009;43:1001-1009.
20. Lada P, Delgado G. Documentation of pharmacists' interventions in an emergency department and associated cost avoidance. Am J Health Syst Pharm. 2007;64:89-93.
21. Generali JA. Bridging the gap for patient safety. Hosp Pharm. 2004;39:724.