Adaptive case management: Supporting knowledge intensive processes with IT systems

Communications in Computer and Information Science

Volumn 213 CCIS, Issue , 2011, Pages 80-97

  Herrmann, Christian ^a   Kurz, Matthias ^b  

^a ACCENTURE   (United States)

^b UNIVERSITY OF ERLANGEN NUREMBERG   (Germany)

Author keywords

Adaptive Case Management; Business Process Management; Case Management; Enterprise 2.0

Indexed keywords

BUSINESS PROCESS MANAGEMENT; CASE HANDLING; CASE MANAGEMENT; ENTERPRISE 2.0; INDUSTRIALIZED COUNTRIES; IT SYSTEM; KNOWLEDGE INTENSIVE PROCESS; KNOWLEDGE SOCIETY; KNOWLEDGE WORKERS; SOFTWARE SYSTEMS; SUPPORTING KNOWLEDGE; PROCEDURE MODELING;

COMPUTER SOFTWARE; ENTERPRISE RESOURCE MANAGEMENT; KNOWLEDGE MANAGEMENT;

INFORMATION TECHNOLOGY; ENTERPRISE RESOURCE MANAGEMENT;

EID: 80054829002     PISSN: 18650929     EISSN: None     Source Type: Book Series    
DOI: 10.1007/978-3-642-23471-2_6     Document Type: Conference Paper

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