Social media in the public sector: Perceived benefits, costs and strategic alternatives

ACM International Conference Proceeding Series

Volumn , Issue , 2011, Pages 198-203

  Picazo Vela, Sergio ^a   Gutiérrez Martínez, Isis ^a   Luna Reyes, Luis F ^a  

^a UNIVERSIDAD DE LAS AMÉRICAS PUEBLA   (Mexico)

Author keywords

electronic government; Mexico; social media; strategy; web 2.0

Indexed keywords

ELECTRONIC GOVERNMENT; ME-XICO; SOCIAL MEDIA; STRATEGY; WEB 2.0;

LAWS AND LEGISLATION; PUBLIC RISKS; RISK PERCEPTION; USER INTERFACES;

SOCIAL NETWORKING (ONLINE);

EID: 80054787062     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/2037556.2037587     Document Type: Conference Paper

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