Queensland Health - a leadership development journey: A case study

Leadership in Health Services

Volumn 24, Issue 4, 2011, Pages 308-324

  Crethar, Meagan ^a   Phillips, Jan ^a   Brown, Paula ^a  

^a Queensland Health   (Australia)

Author keywords

Health services; Leadership; Organisational reform; Workplace culture

Indexed keywords

EID: 80054019436     PISSN: 17511879     EISSN: None     Source Type: Journal    
DOI: 10.1108/17511871111172358     Document Type: Article

References (20)

1. Academy of Medical Royal Colleges and NHS Institute for Innovation and Improvement (2007), Enhancing Engagement in Clinical Leadership, Academy of Medical Royal Colleges and NHS Institute for Innovation and Improvement, London and Coventry.
2. Berlowitz, D.R., Young, G.J., Hickey, E.C., Saliba, D., Mittman, B.S., Czernowski, E., Simon, B., Anderson, J.J., Ash, A.S., Rubenstein, L.V. and Moskowitz, M.A. (2003), "Quality improvement implementation in the nursing home" in Health Services Research, Vol. 38, No. 1, pp. 65-83.
3. Castro, P.J., Dorgan, S.J. and Richardson, B. (2008), "A healthier health care system for the United Kingdom", The McKinsey Quarterly, February.
4. Crethar, M., Phillips, J., Stafford, P. and Duckett, S. (2009), "Leadership transformation in Queensland Health" in Australian Health Review, Vol. 33, No. 3, pp. 357-64.
5. Forster, P. (2005), Queensland Health Systems Review Final Report, Queensland Government, Brisbane.
6. Grace, K. (2002), "The junior doctor in distress: the role of a medical education officer at the individual level" in Medical Journal of Australia, Vol. 1, pp. S22-4.
7. Ham, C. and Dickinson, H. (2008), Engaging Doctors in Leadership: What We Can Learn From International Experience and Research Evidence?, National Health Service Institute for Innovation and Improvement, Coventry.
8. Haseman, B., Crethar, M., Phillips, J. and Stafford, P. (2009), "Practising inspired leadership: the use of applied theatre 'prophetical' in the Executive Leadership Development Program for Queensland Health" in Australian Health Review, Vol. 33, No. 3, pp. 377-81.
9. Kirkpatrick, D.L. and Kirkpatrick, J.D. (2006), Evaluating Training Programs, Berrett-Koehler Publishers, San Francisco, CA.
10. Kolb, D.A. and Fry, R. (1975), "Toward an applied theory of experiential learning" Cooper, C. (Ed.), Theories of Group Process, John Wiley, London.
11. McKee, M. and Black, N. (1992), "Does the current use of junior doctors in the United Kingdom affect the quality of medical care?" in Social Science & Medicine, Vol. 34, pp. 549-58.
12. Mallak, L.A., Lyth, D.M., Olson, S.D., Ulshafer, S.M. and Sardone, F.J. (2003), "Culture, the built environment and healthcare organisational performance" in Managing Service Quality, Vol. 13, No. 1, pp. 27-38.
13. National Co-ordinating Centre for NHS Service Delivery and Organisation (2006), Managing Change and Role Enactment in the Professionalised Organisation, National Co-ordinating Centre for NHS Service Delivery and Organisation, Southampton.
14. National Health Service Institute for Innovation and Improvement (n.d.), available at: www.institute.nhs.uk/building_capability/general/leadership_qualities_framework (accessed 15 March 2011).
15. Queensland Government (2007), Queensland Health Statewide Health Services Plan 2007-2012, Queensland Government, Brisbane.
16. Queensland Health (2006), Report Card on Queensland Health Reform, Queensland Health, Brisbane.
17. Shortell, S.M., Bennett, C.L. and Byke, G.R. (1998), "Assessing the impact of continuous quality improvement on clinical practice: what it will take to accelerate progress" in The Milbank Quarterly, Vol. 76, No. 4, pp. 593-624.
18. Thomas, H. (2007), Sick to Death: A Manipulative Surgeon and a Health System in Crisis - A Disaster Waiting to Happen, Allen & Unwin, Crows Nest.
19. Van der Weyden, M.B. (2005), "The Bundaberg Hospital scandal: the need for reform in Queensland and beyond" in MJA, Vol. 183, No. 6, pp. 284-5.
20. West, M.A., Borrill, C., Dawson, J., Scully, J., Carter, M., Anelay, S., Patterson, M. and Waring, J. (2002), "The link between the management of employees and patient mortality in acute hospitals" in International Journal of Human Resource Management, Vol. 13, No. 8, pp. 1299-310.