메뉴 건너뛰기




Volumn 52, Issue 4, 2011, Pages 388-398

Travel planning: Searching for and booking hotels on the internet

Author keywords

consumer behavior; hotel management; tourism

Indexed keywords


EID: 80053980134     PISSN: 19389655     EISSN: None     Source Type: Journal    
DOI: 10.1177/1938965511418779     Document Type: Article
Times cited : (87)

References (39)
  • 1
    • 0030627429 scopus 로고    scopus 로고
    • The ethical dimensions of airline frequent-flier programs
    • January-February
    • Arnesen W. A.,Fleenor C. P.,Toh R. S.The ethical dimensions of airline frequent-flier programs.Business Horizons. 1997; (January-February): 47-56.
    • (1997) Business Horizons , pp. 47-56
    • Arnesen, W.A.1    Fleenor, C.P.2    Toh, R.S.3
  • 2
    • 44949140141 scopus 로고    scopus 로고
    • Electronic channels of distribution: Challenges and solutions for hotel operators
    • Brewer P.,Feinstein A. H.,Bai B.Electronic channels of distribution: Challenges and solutions for hotel operators.FIU Hospitality Review. 2006;24 (2): 68-77.
    • (2006) FIU Hospitality Review , vol.24 , Issue.2 , pp. 68-77
    • Brewer, P.1    Feinstein, A.H.2    Bai, B.3
  • 3
    • 21344450680 scopus 로고
    • Frequent-flier programs: The Australian experience
    • Browne W. G.,Toh R. S.,Hu M. Y.Frequent-flier programs: The Australian experience.Transportation Journal. 1995;35 (2): 35-44.
    • (1995) Transportation Journal , vol.35 , Issue.2 , pp. 35-44
    • Browne, W.G.1    Toh, R.S.2    Hu, M.Y.3
  • 4
    • 80053956676 scopus 로고    scopus 로고
    • Creating value for women business travelers: Focusing on emotional outcomes
    • Brownell J.Creating value for women business travelers: Focusing on emotional outcomes.Cornell Hospitality Reports. 2011;11 (12).
    • (2011) Cornell Hospitality Reports , vol.11 , Issue.12
    • Brownell, J.1
  • 5
    • 41549084672 scopus 로고    scopus 로고
    • Twenty years on and 10 years after the internet: The state of etourism research
    • Buhalis D.,Law R.Twenty years on and 10 years after the internet: The state of etourism research.Tourism Management. 2008;29 (4): 609-23.
    • (2008) Tourism Management , vol.29 , Issue.4 , pp. 609-623
    • Buhalis, D.1    Law, R.2
  • 8
    • 2442426183 scopus 로고    scopus 로고
    • Click to fly
    • (May 13, 2004)
    • Economist. 2004. Click to fly. (May 13, 2004): 1-3.
    • (2004) Economist , pp. 1-3
  • 11
    • 33646205022 scopus 로고    scopus 로고
    • Do reward programs build loyalty for services? The moderating effects of satisfaction on type and timing of rewards
    • Keh H. T.,Lee Y. H.Do reward programs build loyalty for services? The moderating effects of satisfaction on type and timing of rewards.Journal of Retailing. 2006;82:127-36.
    • (2006) Journal of Retailing , vol.82 , pp. 127-136
    • Keh, H.T.1    Lee, Y.H.2
  • 12
    • 33845480285 scopus 로고    scopus 로고
    • Gender differences in online travel information search: Implications for marketing communications on the internet
    • Kim D.,Lehto Y.,Morrison A. M.Gender differences in online travel information search: Implications for marketing communications on the internet.Tourism Management. 2007;28:423-33.
    • (2007) Tourism Management , vol.28 , pp. 423-433
    • Kim, D.1    Lehto, Y.2    Morrison, A.M.3
  • 13
    • 70450128349 scopus 로고    scopus 로고
    • Information technology applications in hospitality and tourism: A review of publications from 2005-2007
    • Law R.,Leung R.,Buhalis D.Information technology applications in hospitality and tourism: A review of publications from 2005-2007.Journal of Travel and Tourism Marketing. 2009;26 (5/6): 599-623.
    • (2009) Journal of Travel and Tourism Marketing , vol.26 , Issue.5-6 , pp. 599-623
    • Law, R.1    Leung, R.2    Buhalis, D.3
  • 14
    • 0034342852 scopus 로고    scopus 로고
    • Are consumer survey results distorted? Systematic impact of behavioral frequency and duration of survey response errors
    • February
    • Lee E.,Hu M. Y.,Toh R. S.Are consumer survey results distorted? Systematic impact of behavioral frequency and duration of survey response errors.Journal of Marketing Research. 2000;37 (February): 125-33.
    • (2000) Journal of Marketing Research , vol.37 , pp. 125-133
    • Lee, E.1    Hu, M.Y.2    Toh, R.S.3
  • 15
    • 33645658132 scopus 로고    scopus 로고
    • How affective commitment boots guest loyalty (and promotes frequent guest programs)
    • Matilla A. S.How affective commitment boots guest loyalty (and promotes frequent guest programs).Cornell Hotel and Restaurant Administration Quarterly. 2006;47 (2): 147-81.
    • (2006) Cornell Hotel and Restaurant Administration Quarterly , vol.47 , Issue.2 , pp. 147-181
    • Matilla, A.S.1
  • 18
    • 80053955689 scopus 로고    scopus 로고
    • Orbitz cuts some fees
    • Nassauer S.Orbitz cuts some fees.Wall Street Journal. 2009;254 (76): D4.
    • (2009) Wall Street Journal , vol.254 , Issue.76
    • Nassauer, S.1
  • 20
    • 20444367734 scopus 로고    scopus 로고
    • Pew Internet and American Life Project
    • Pew Internet and American Life Project. 2004. The internet and daily life. http://www.pewinternet.org.
    • (2004) The internet and daily life
  • 21
    • 84970092152 scopus 로고
    • Frequent-stayer programs: The demographic, behavioral, and attitudinal characteristics of hotel steady sleepers
    • Rivers M. J.,Toh R. S.,Alaoui M.Frequent-stayer programs: The demographic, behavioral, and attitudinal characteristics of hotel steady sleepers.Journal of Travel Research. 1991;30 (2): 41-45.
    • (1991) Journal of Travel Research , vol.30 , Issue.2 , pp. 41-45
    • Rivers, M.J.1    Toh, R.S.2    Alaoui, M.3
  • 22
    • 64049098886 scopus 로고    scopus 로고
    • A contrast analysis of online hotel web service purchasers and browsers
    • Rong J.,Li G.,Law R.A contrast analysis of online hotel web service purchasers and browsers.International Journal of Hospitality Management. 2009;28 (3): 466-78.
    • (2009) International Journal of Hospitality Management , vol.28 , Issue.3 , pp. 466-478
    • Rong, J.1    Li, G.2    Law, R.3
  • 23
    • 34547702382 scopus 로고    scopus 로고
    • How to reap higher profits with dynamic pricing
    • Sahay A.How to reap higher profits with dynamic pricing.Sloan Management Review. 2007;48:53-60.
    • (2007) Sloan Management Review , vol.48 , pp. 53-60
    • Sahay, A.1
  • 25
    • 0002442739 scopus 로고
    • Construct validity in organizational behavior
    • Staw B. M.Cummings L. L., ed., Greenwich, CT: JAI
    • Schwab, D. P. 1980. Construct validity in organizational behavior. Research in organizational behavior, edited by B. M. Staw and L. L. Cummings, Vol. 2: 3-43. Greenwich, CT: JAI.
    • (1980) Research in Organizational Behavior , pp. 3-43
    • Schwab, D.P.1
  • 27
    • 0013068884 scopus 로고    scopus 로고
    • Making money on the web: What is really working?
    • Sweney D.Making money on the web: What is really working?.InfoWorld. 1997;19 (36): 63-64.
    • (1997) InfoWorld , vol.19 , Issue.36 , pp. 63-64
    • Sweney, D.1
  • 28
    • 77951785596 scopus 로고    scopus 로고
    • Guests' meetings and hotel group room reservations
    • Woodside A.G.Martin D., ed., Cambridge, MA: CAB International
    • Toh, R. S. 2008. Guests' meetings and hotel group room reservations. Tourism management: Analysis, behavior, and strategy, edited by A.G. Woodside and D. Martin, 302-17. Cambridge, MA: CAB International.
    • (2008) Tourism Management: Analysis, Behavior, and Strategy , pp. 302-317
    • Toh, R.S.1
  • 29
    • 0142030275 scopus 로고    scopus 로고
    • Hotel Room Inventory Management: An Overbooking Model
    • Toh R. S.,DeKay F.Hotel Room Inventory Management: An Overbooking Model.Cornell H.R.A. Quarterly. 2002;43 (2): 79-90.
    • (2002) Cornell H.R.A. Quarterly , vol.43 , Issue.2 , pp. 79-90
    • Toh, R.S.1    DeKay, F.2
  • 30
    • 70149094459 scopus 로고    scopus 로고
    • Characteristics of members of hotel frequent-guest programs: Implications for the hospitality industry
    • Toh R. S.,DeKay F.,Raven P.Characteristics of members of hotel frequent-guest programs: Implications for the hospitality industry.Tourism Analysis. 2008;13:271-80.
    • (2008) Tourism Analysis , vol.13 , pp. 271-280
    • Toh, R.S.1    DeKay, F.2    Raven, P.3
  • 31
    • 79955106310 scopus 로고    scopus 로고
    • Selling rooms: Hotels vs. third party websites
    • Toh R. S.,DeKay F.,Raven P.Selling rooms: Hotels vs. third party websites.Cornell Hospitality Quarterly. 2011;52 (2): 181-89.
    • (2011) Cornell Hospitality Quarterly , vol.52 , Issue.2 , pp. 181-189
    • Toh, R.S.1    DeKay, F.2    Raven, P.3
  • 34
    • 0001849709 scopus 로고
    • Frequent-flier programs: Passenger attributes and attitudes
    • Toh R. S.,Hu M. Y.Frequent-flier programs: Passenger attributes and attitudes.Transportation Journal. 1988;28 (2): 11-22.
    • (1988) Transportation Journal , vol.28 , Issue.2 , pp. 11-22
    • Toh, R.S.1    Hu, M.Y.2
  • 35
    • 79955088260 scopus 로고    scopus 로고
    • TravelClick. 2009. http://www.travelclick.net/information-center/booking-by-channel.cfm.
    • (2009) TravelClick
  • 37
    • 22944479631 scopus 로고    scopus 로고
    • Analysing the intention to purchase on hotel websites: A study of travelers to Hong Kong
    • Wong J.,Law R.Analysing the intention to purchase on hotel websites: A study of travelers to Hong Kong.International Journal of Hospitality Management. 2005;24 (2): 311-29.
    • (2005) International Journal of Hospitality Management , vol.24 , Issue.2 , pp. 311-329
    • Wong, J.1    Law, R.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.