Professionalism: A necessary ingredient in a culture of safety

Joint Commission Journal on Quality and Patient Safety

Volumn 37, Issue 10, 2011, Pages 447-455

  DuPree, Erin ^a,b   Anderson, Rebecca ^a   McEvoy, Mary Dee ^c   Brodman, Michael ^d  

^a Office for Excellence in Patient Care   (United States)

^b MOUNT SINAI MEDICAL CENTER   (United States)

^c Jr Institute for Patient Care   (United States)

^d Gynecology and Reproductive Sciences   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ADVISORY COMMITTEE; ARTICLE; GOVERNMENT; HEALTH PERSONNEL ATTITUDE; HOSPITAL DEPARTMENT; HUMAN; ORGANIZATION; ORGANIZATION AND MANAGEMENT; PROGRAM DEVELOPMENT; SAFETY; UNITED STATES; UNIVERSITY HOSPITAL;

ACADEMIC MEDICAL CENTERS; ADVISORY COMMITTEES; ATTITUDE OF HEALTH PERSONNEL; HUMANS; OBSTETRICS AND GYNECOLOGY DEPARTMENT, HOSPITAL; ORGANIZATIONAL CULTURE; PROGRAM DEVELOPMENT; SAFETY MANAGEMENT; UNITED STATES; UNITED STATES AGENCY FOR HEALTHCARE RESEARCH AND QUALITY;

EID: 80053235082     PISSN: 15537250     EISSN: None     Source Type: Journal    
DOI: 10.1016/S1553-7250(11)37057-2     Document Type: Article

References (21)

1. Merriam-Webster: Professionalism. Merriam-Webster Online Dictionary. http://www.merriam-webster.com/dictionary/professionalism (last accessed Aug. 29, 2011).
2. Porto G., Lauve R.: Disruptive clinical behavior: A persistent threat to patient safety. Patient Safety and Quality Healthcare, Jul.-Aug. 2006. http://www.psqh.com/julaug06/disruptive.html (last accessed Aug. 29, 2011).
3. Rosenstein A.H., O'Daniel M.: Disruptive behavior and clinical outcomes: Perceptions of nurses and physicians. Am J Nurs 105:54-64, Jan. 2005.
4. The Joint Commission: Behaviors that undermine a culture of safety. Sentinel Event Alert 40, Jul. 9, 2008. http://www.jointcommission.org/assets/1/ 18/SEA-40.PDF (last accessed Aug. 29, 2011).
5. The Joint Commission: Comprehensive Accreditation Manual for Hospitals: The Official Handbook. Oak Brook, IL: Joint Commission Resources, 2010.
6. Reason J.: Safety paradoxes and safety culture. Injury Control and Safety Promotion 7(1):3-14, 2000. http://www.tandfonline.com/doi/abs/10.1076/1566- 0974%28200003%297%3A1%3B1-V%3BFT003#preview (last accessed Aug. 29, 2011).
7. MacDavitt K., Chou S.S., Stone P.W.: Organizational climate and health care outcomes. Jt Comm J Qual Patient Saf 33(11 suppl.):45-56, Nov. 2007.
8. Gerardi D.: Creating cultures of engagement: Effective strategies for addressing conflict and "disruptive" behavior. Paper presented at the Arizona Hospital Association Annual Patient Safety Forum, 2008. Apr. 17, 2008, Phoenix.
9. Neff K.E.: Understanding and managing physicians with disruptive behavior. In Ransom S., Pinsky W.W., Tropmom J.E. (eds.): Enhancing Physician Performance: Advanced Principles of Medical Management. Tampa, FL: American College of Physician Executives, 2000, pp. 45-72.
10. DuPree E., O'Neill L., Anderson R.M.: Achieving a safety culture in obstetrics. Mt Sinai J Med 76:529-538, Dec. 2009.
11. Reason J.: Managing the Risks of Organizational Accidents Aldershot, UK: Ashgate Publishing Company, 1997.
12. U.S. Agency for Healthcare Quality and Research: Surveys on Patient Safety Culture. http://www.ahrq.gov/qual/patientsafetyculture/(last accessed Aug. 29, 2011).
13. Institute for Safe Medication Practices: Results from ISMP Survey on Workplace Intimidation. https://www.ismp.org/Survey/surveyresults/Survey0311.asp (last accessed Aug. 29, 2011).
14. Lueck T.J.: State expands its inquiry into a ward at Mt. Sinai. New York Times, Mar. 19, 2002. http://www.nytimes.com/2002/03/19/nyregion/state-expands- its-inquiry-into-a-ward-at-mt-sinai.html (last accessed Aug. 26, 2011).
15. U.S. Agency for Healthcare Research and Quality: Surveys on Patient Safety Culture: Safety Culture Dimensions and Reliabilities. http://www.ahrq.gov/qual/patientsafetyculture/hospdim.htm (last accessed Aug. 29, 2011).
16. Sorra J.S., Nieva V.F.: Hospital Survey on Patient Safety Culture. AHRQ Publication No. 04-0041, Sep. 2004. Rockville, MD: Agency for Healthcare Research and Quality. http://www.ahrq.gov/qual/patientsafetyculture/usergd.htm (last accessed Aug. 29, 2011).
17. The Patient Safety Group: AHRQ Survey on Patient Safety Culture. https://www.patientsafetygroup.org/survey/home.cfm (last accessed Aug. 29, 2011).
18. Chassin M.R., Loeb J.M.: The ongoing quality improvement journey: Next stop, high reliability. Health Aff (Millwood) 30:559-568, Apr. 2011.
19. Hickson G.B., et al.: A complementary approach to promoting professionalism: Identifying, measuring, and addressing unprofessional behaviors. Acad Med 82:1040-1048, Nov. 2007. (Pubitemid 350035788)
20. Rosenstein A.H., O'Daniel M.: A survey of the impact of disruptive behaviors and communication defects on patient safety. Jt Comm J Qual Patient Saf 34:464-471, Aug. 2008.
21. Capitulo K.L.: Addressing disruptive behavior by implementing a code of professionalism to transform hospital culture. Nurse Leader 7:38-43, Apr. 2009.