Monitoring as an SLA-oriented consumable service for SaaS assurance: A prototype

Proceedings of the 12th IFIP/IEEE International Symposium on Integrated Network Management, IM 2011

Volumn , Issue , 2011, Pages 925-939

  Roxburgh, David ^a   Spaven, Daniel ^a   Gallen, Craig ^b  

^a BT Group   (United Kingdom)

^b OpenNMS Group Inc   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

COLLABORATIVE PROJECTS; COST BASE; DATA CENTRES; DISTRIBUTED SERVICE; ENTERPRISE IS; LOOSE COUPLINGS; MONITORING CAPABILITIES; OPEN-SOURCE; PROPRIETARY PRODUCT; SERVICE MANAGEMENT; VIRTUAL MACHINES;

COUPLINGS; CUSTOMER SATISFACTION; DESIGN; INFORMATION SERVICES; MANAGEMENT; MANAGEMENT SCIENCE; NETWORK MANAGEMENT; SERVICE ORIENTED ARCHITECTURE (SOA);

MONITORING;

EID: 80052701098     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/INM.2011.5990500     Document Type: Conference Paper

References (8)

1. Gartner, Forecast: Public Cloud Services, Worldwide and Regions, Industry Sectors, 2009-2014, 2 June 2010
2. http://www.hyperic.com/press-releases/springsource-acquires-hyperic
3. http://www.guardian.co.uk/open-platform
4. http://code.google.com/apis/ajaxsearch/documentation
5. Best-in-Class SLAs, Morgan Potter, Jean See, BT Group CTO, 25th September 2008
6. Building end-to-end management analytics for enterprise data centers, Huang et al, Integrated Network Management, 2009, 5 June 2009
7. http://en.wikipedia.org/wikilService-oriented-architecture
8. Fresco: A Web Services based Framework for Configuring Extensible SLA Management Systems, C Ward et al, IBM Thomas J. Watson Research Center