Organizational citizenship behaviour: A study of young executives in Canada, Iran, and Turkey

International Journal of Human Resource Management

Volumn 22, Issue 13, 2011, Pages 2703-2729

  Kabasakal, Hayat ^a   Dastmalchian, Ali ^b   Imer, Pinar ^b  

^a BOGAZICI UNIVERSITY   (Turkey)

^b UNIVERSITY OF VICTORIA   (Canada)

Author keywords

Affect; Canada; Citizenship behaviour; Cultural values; Middle east; Work values

Indexed keywords

EID: 80052163705     PISSN: 09585192     EISSN: 14664399     Source Type: Journal    
DOI: 10.1080/09585192.2011.599943     Document Type: Article

References (82)

1. Alderfer, C.P. (1972), Existence, Relatedness, and Growth: Human Needs in Organizational settings, New York: Free Press.
2. Ashkanasy, N.M., Trevor-Roberts, E., and Earnshaw, L. (2002), The Anglo-cluster: Legacy of the British Empire, Journal of World Business, 37, 28-39.
3. Aycan, Z., Eskin, M., and Yavuz, S. (2007), Hayat Dengesi: İş Aile ve Özel Hayati{dotless} Dengeleme Sanati{dotless} (Life Balance: The Art of Balancing Work, Family and Private Life), İstanbul: Sistem Yayi{dotless}nci{dotless}li{dotless}k.
4. Bandura, A. (1986), Social Foundations of Thought and Action: A Social Cognitive Theory, Upper Saddle River, NJ: Prentice Hall.
5. Bateman, T.S., and Organ, D.W. (1983), Job Satisfaction and the Good Soldier: The Relationship Between Affect and Employee "Citizenship", Academy of Management Journal, 26, 587-595.
6. Borg, I. (1990), Multiple Facetisations of Work Values, Applied Psychology: An International Review 39, 401-412.
7. Borman, W.C., and Motowidlo, S.J. (1993), Expanding the Criterion Domain to Include Elements of Contextual Performance, in Personnel Selection in Organizations, eds. N. Schmitt and C. Borman, San Francisco, CA: Jossey-Bass, pp. 71-98.
8. Brief, A.P., and Motowidlo, S.J. (1986), Prosocial Organizational Behaviors, Academy of anagement Review, 10, 710-725.
9. Brown, R., (1985), Social Psychology, New York: Free Press.
10. Brown, S.P. (1996), A Meta-Analysis and Review of Organizational Research on Job Involvement, Psychological Bulletin, 120, 235-255.
11. Cameau, D.J., and Griffith, R.L. (2005), Structural Interdependence, Personality, and Organizational Citizenship Behavior, Personnel Review, 34, 310-330.
12. Clary, E.G., Snyder, M., and Stukas, A.A. (1996), Volunteers Motivations: Findings from a National Survey, Nonprofit and Voluntary Sector Quarterly, 25, 485-505.
13. Clugston, M., Howell, J.P., and Dorfman, P.W. (2000), Does Cultural Socialization Predict Multiple Bases and Foci of Commitment? Journal of Management, 26, 5-30.
14. Cohen, A., and Keren, D. (2008), Individual Values and Social Exchange Variables, Group and Organization Management, 33, 425-452.
15. Dastmalchian, A., Javidan, M., and Alam, K. (2001), Effective Culture and Leadership in Iran: An Empirical Study, Applied Psychology: An International Review, 50, 532-558.
16. Dastmalchian, A., and Kabasakal, H. (eds.) (2001), Leadership and Culture in the Middle East: Norms, Practices and Effective Leadership in Iran, Kuwait, Turkey and Qatar, in Special Issue, Applied Psychology: An International Review (Vol. 50), pp. 479-595.
17. Dorfman, P.W., and Howell, J.P. (1988), Dimensions of National Culture and Effective Leadership Patterns: Hofstede Revisited, Advances in International Comparative Management, 3,127-150.
18. Dubin, R. (1956), Industrial Workers Worlds: A Study of the Central Life Interests of Industrial Workers, Social Problems, 3, 131-142.
19. Elizur, D. (1984), Facets of Work Values: A Structural Analysis of Work Outcomes, Journal of Applied Psychology, 69, 379-389.
20. Elizur, D., Borg, I., Hunt, R., and Beck, I.M. (1991), The Structure of Work Values: A Cross- cultural Comparison, Journal of Organizational Behavior, 12, 21-38.
21. Elizur, D., and Sagie, A. (1999), Facets of Personal Values: A Structural Analysis of Life and Work Values, Applied Psychology: An International Review, 48, 73-87.
22. Erez, M. (1997), A Culture-Based Model of Work Motivation, in New Perspectives on International Industrial/Organizational Psychology, eds. C.P. Earley and M. Erez, San Francisco, CA: The New Lexington Press, pp. 193-242.
23. Erez, M., and Earley, P.C. (1993), Culture, Self-identity, and Work, New York: Oxford University Press.
24. Frone, M.R., Russell, M., and Cooper, M.L. (1992), Prevalence of Work-Family Conflict: Are Work and Family Boundaries Asymmetrically Permeable? Journal of Organizational Behavior, 13,723-729.
25. George, J.M. (1991), State or Trait: Effects of Positive Mood on Prosocial Behaviors at Work, Journal of Applied Psychology, 76, 299-307.
26. George, J.M., and Brief, A.P. (1992), Feeling Good-Doing Good: A Conceptual Analysis of the Mood at Work-Organizational Spontaneity Relationship, Psychological Bulletin, 112, 310-329.
27. Gupta, V., Surie, G., Javidan, M., and Chhokar, J. (2002), Southern Asia Cluster: Where the Old Meets the New? Journal of World Business, 37, 1, 16-27.
28. Hattrup, K., Ghorpade, J., and Lackritz, J.R. (2007), Work Group Collectivism and the Centrality of Work, Cross-Cultural Research, 41, 3, 236-260.
29. Hirschfeld, R.R., and Field, H.S. (2000), Work Centrality and Work Alienation: Distinct Aspects of a General Commitment to Work, Journal of Organizational Behavior, 21, 789-800.
30. Hoffman, B.J., Blair, C.A., Meriac, J.P., and Woehr, D.J. (2007), Expanding the Criterion Domain? A Quantitative Review of OCB Literature, Journal of Applied Psychology, 92, 555-566.
31. Hofstede, G. (1980), Cultures Consequences: International Differences in Work-related Values, Beverly Hills, CA: Sage.
32. Hyde, R.E., and Weathington, B.L. (2006), The Congruence of Personal Life Values and Work Attitudes, Genetic, Social, and General Psychology Monographs, 132, 151-189.
33. Javidan, M., and Dastmalchian, A. (2003), Leadership and Culture in Iran: The Land of Individual Achievers, Strong Family Ties, and Powerful Elite, Academy of Management Executive, 17,127-142.
34. Kabasakal, H., and Bodur, M. (2002), Arabic Cluster: A Bridge Between East and West, Journal of World Business, 37, 40-54.
35. Kabasakal, H., and Bodur, M. (2007), Leadership and Culture in Turkey: A Multifaceted Phenomenon, in Culture and Leadership Across the World: The GLOBE Book of In-Depth Studies of 25 Societies, eds. J.S. Chhokar, F.C. Brodbeck and R.J. House, Mahwah, NJ: Lawrence Erlbaum Associates, pp. 835-874.
36. Kabasakal, H., and Dastmalchian, A. (2001), Introduction to the Special Issue on Leadership and Culture in the Middle East, Applied Psychology: An International Review, 50, 479-488.
37. Kagitcibasi, C. (1997), Individualism and Collectivism, in Handbook of Cross-Cultural Psychology, eds. J.W. Berry, M.H. Segall and C. Kagitcibasi, Needham Heights, MA: Allyn & Bacon, pp. 1-50.
38. Kanfer, R., and Ackerman, P.L. (1989), Motivation and Cognitive Abilities: An Integrative/ Aptitude-Treatment Interaction Approach to Skill Acquisition, Journal of Applied Psychology, 74,657-690.
39. Kanungo, R.N. (1982a), Measurement of Job and Work Involvement, Journal of Applied Psychology, 67, 341-349.
40. Kanungo, R.N. (1982b), Work Alienation: An Integrative Approach, New York: Praeger.
41. Konovsky, M.A., and Organ, D.W. (1996), Dispositional and Contextual Determinants of Organizational Citizenship Behavior, Journal of Organizational Behavior, 17, 253-266.
42. Lawler, E.E. (1987), Pay for Performance: A Motivational Analysis, in Incentives, Cooperation and Risk Taking, ed. H.R. Nalbantian, Totowa, NJ: Rowman and Littlefield, pp. 69-86.
43. LePine, J.A., Erez, A., and Johnson, D.E. (2002), The Nature and Dimensionality of Organizational Citizenship Behavior: A Critical Review and Meta-Analysis, Journal of Applied Psychology, 87,52-65.
44. Locke, E.A. (1991), The Motivational Sequence, the Motivation Hub, and the Motivation Core, Organizational Behavior and Human Decision Processes, 50, 288-299.
45. MacKenzie, S.B., Podsakoff, P.M., and Fetter, R. (1991), Organizational Citizenship Behavior and Objective Productivity as Determinants of Managerial Evaluations of Salespersons Performance, Organizational Behavior and Human Decision Processes, 50, 123-150.
46. MacKenzie, S.B., Podsakoff, P.M., and Fetter, R. (1993), The Impact of Organizational Citizenship Behavior on Evaluations of Salesperson Performance, Journal of Marketing, 57, 70-80.
47. Meglino, B.M., and Ravlin, E.C. (1998), Individual Values in Organizations: Concepts, Controversies, and Research, Journal of Management, 24, 351-389.
48. Messer, B.A.E., and White, F.A. (2006), Employees Mood, Perceptions of Fairness, and Organizational Citizenship Behavior, Journal of Business and Psychology, 21, 65-82.
49. Midili, A. (1995), Predictors of Organizational Citizenship Behavior, unpublished masters thesis, University of South Florida, Tampa, FL.
50. Miller, M.J., Woehr, D.J., and Hudspeth, N. (2002), The Meaning and Measurement of Work Ethic: Construction and Initial Validation of a Multidimensional Inventory, Journal of Vocational Behavior, 60, 451-489.
51. Motowidlo, S.J. (1984), Does Job Satisfaction Lead to Consideration and Personal Sensitivity? Academy of Management Journal, 27, 910-915.
52. MOW (Meaning of Working) International Research Team (1987), The Meaning of Working, London: Academic.
53. Organ, D.W. (1988), Organizational Citizenship Behavior: The Good Soldier Syndrome, Lexington, MA: Lexington Books.
54. Organ, D.W. (1990), The Subtle Significance of Job Satisfaction, Clinical Laboratory Management Review, 4, 94-98.
55. Organ, D.W., and Konovsky, M. (1989), Cognitive Versus Affective Determinants of Organizational Citizenship Behavior, Journal of Applied Psychology, 74, 157-164.
56. Organ, D.W., and Ryan, K. (1995), A Meta-Analytic Review or Attitudinal and Dispositional Predictors of Organizational Citizenship Behavior, Personnel Psychology, 48, 776-801.
57. Paullay, I.M., Alliger, G.M., and Stone-Romero, E.F. (1994), Construct Validation of Two Instruments Designed to Measure Job Involvement and Work Centrality, Journal of Applied Psychology, 79, 224-228.
58. Penner, L.A., Midili, A.R., and Kegelmeyer, J. (1997), Beyond Job Attitudes: A Personality and Social Psychology Perspective on the Causes of Organizational Citizenship Behavior, Human Performance, 10, 111-131.
59. Perrewe, P.L., and Hochwarter, W.A. (2001), Can We Really Have It All? The Attainment of Work and Family Values, Current Directions in Psychological Science, 10, 29-33.
60. Podsakoff, P.M., Ahearne, M., and MacKenzie, S.B. (1997), Organizational Citizenship Behavior and the Quantity and Quality of Work Group Performance, Journal of Applied Psychology, 82,262-270.
61. Podsakoff, P.M., and MacKenzie, S.B. (1994), Organizational Citizenship Behavior and Sales Unit Effectiveness, Journal of Marketing Research, 31, 351-363.
62. Pryor, R.G.L. (1987), Differences Among Differences - in Search of General Work Preference Dimensions, Journal of Applied Psychology, 72, 426-433.
63. Rokeach, M. (1973), The Nature of Human Values, New York: The Free Press.
64. Rokeach, M., and Rokeach, S.J.B. (1989), Stability and Change in American Value Priorities, 1968-1981, American Psychologist, 44, 775-784.
65. Ros, M., Schwartz, S.H., and Surkiss, S. (1999), Basic Individual Values, Work Values, and the Meaning of Work, Applied Psychology: An International Review, 48, 49-71.
66. Rosenhan, D.L., Salovey, P., and Hargis, K. (1981), The Joys of Helping: Focus of Attention Mediates the Impact of Positive Affect on Altruism, Journal of Personality and Social Psychology, 40, 899-905.
67. Schwartz, S.H. (1992), Universals in the Structure and Content of Values: Theoretical Advances and Empirical Tests in 20 Countries, in Advances in Experimental Social Psychology (Vol. 25), ed. M.P. Zanna, Orlando, FL: Academic, pp. 1-65.
68. Schwartz, S.H. (1994), Are There Universal Aspects in the Structure and Contents of Human Values? Journal of Social Issues, 50, 19-45.
69. Singelis, T.M., Triandis, H.C., Bhawuk, D.S., and Gelfand, M. (1995), Horizontal and Vertical Dimensions of Individualism and Collectivism: A Theoretical and Measurement Refinement, Cross-Cultural Research, 29, 240-275.
70. Smith, P.B., and Schwartz, S.H. (1997), Values, in Handbook of Cross-Cultural Psychology, eds. J.W. Berry, M.H. Segall and C. Kagitcibasi, Needham Heights, MA: Allyn & Bacon, pp. 77-118.
71. Staw, B.M. (1984), Organizational Behavior: A Review and Reformulation of the Fields Outcome Variables, Annual Review of Psychology, 35, 627-666.
72. Tellegen, A. (1985), Structures of Mood and Personality and Their Relevance to Assessing Anxiety, with an Emphasis on Self-report, in Anxiety and the Anxiety Disorders, eds. A.H. Turna and J.D. Maser, Hillsdale, NJ: Erlbaum, pp. 681-706.
73. Thibaut, J., and Kelley, H. (1959), The Social Psychology of Groups, New York: Wiley.
74. Toegel, G., Anand, N., and Kilduff, M. (2007), Emotion Helpers: The Role of High Positive Affectivity and High Self-Monitoring Managers, Personnel Psychology, 60, 337-365.
75. Triandis, H. (1994), Theoretical and Methodological Approaches to the Study of Collectivism and Individualism, in Individualism and Collectivism: Theory, Method and Applications, eds. U. Kim, H.C. Triandis, C. Kagitcibasi, S.-C. Choi and G. Yoon, Thousand Oaks, CA: Sage.
76. Triandis, H.C. (1995), Individualism and Collectivism, Boulder, CO: Westview.
77. Triandis, H.C., Leung, K., Villareal, M., and Clark, F.L. (1985), Allocentric Versus Idiocentric Tendencies: Convergent and Discriminant Validation, Journal of Research in Personality, 19, 395-415.
78. Tsai, W.C., Chen, C.C., and Liu, H.L. (2007), Test of a Model Linking Employee Positive Moods and Task Performance, Journal of Applied Psychology, 92, 1570-1583.
79. Vroom, V.H. (1964), Work and Motivation, New York: Wiley.
80. Watson, D., Clark, L.A., and Tellegen, A. (1988), Development and Validation of Brief Measures of Positive and Negative Affect: The Panas Scales, Journal of Personality and Social Psychology, 54,1063-1070.
81. Weber, M. (T. Parsons, trans.) (1930), The Protestant Ethic and the Spirit of Capitalism, New York: Scribner.
82. Weiss, D.J., Dawis, R.V., England, G.W., and Lofquist, L.H. (1967), Manual for the Minnesota Satisfaction Questionnaire, Minnesota, MN: Industrial Relations Centre, University of Minnesota.