Future issues in sales, marketing, and revenue management in greater china: What keeps you up at night?

Journal of Travel and Tourism Marketing

Volumn 28, Issue 6, 2011, Pages 598-614

  Jones, David L ^a   Lee, Amy ^a   Chon, Kaye ^a  

^a HONG KONG POLYTECHNIC UNIVERSITY   (Hong Kong)

Author keywords

China; Delphi method; Hotels; Marketing; Revenue management; Sales management; Trends

Indexed keywords

EID: 80052154875     PISSN: 10548408     EISSN: None     Source Type: Journal    
DOI: 10.1080/10548408.2011.599219     Document Type: Article

References (21)

1. Birdir, K., & Pearson, T. E. (2000). Research chefs' competencies: A Delphi approach. International Journal of Contemporary Hospitality Management, 12(3), 205-209.
2. Chandler, J. A, Finley, D. A., & Weber, M. (2005). Evaluating teaching effectiveness in a quantity food laboratory setting: Phase one-Delphi panel study. Journal of Culinary Science & Technology, 4(1), 15-27.
3. Clayton, M. J. (1997). Delphi: A technique to harness expert opinion for critical decision-making tasks in education. Educational Psychology, 17, 373-386.
4. Dalkey, N. C. (1972) Studies in the quality of life. Delphi and decision-making. Lexington, MA: Lexington Books.
5. Franklin, K. K., & Hart, J. K. (2007). Idea generation and exploration: Benefits and limitations of the policy Delphi research method. Innovative Higher Education, 31, 237-246.
6. Hong Kong Tourism Board. (2009). Hong Kong hotel industry review 2008. Hong Kong SAR, China: Author.
7. Hotels.com. L.P. (2009). The hotel price index. Retrieved from http://www.hotels.co.uk/press/hotel-price-index.html.
8. Kaynak, E., Bloom, J., & Leibold, M. (1994). Using the Delphi technique to predict future tourism potential. Marketing Intelligence & Planning, 12(7), 18-29.
9. Keeney, S., Hasson, F., & McKenna, H. P. (2001). A critical review of the Delphi technique as a research methodology for nursing. International Journal of Nursing Studies, 38, 195-200.
10. Lee, C. F., & King, B. E. (2008). Using the Delphi method to assess the potential of Taiwan's hot springs tourism sector. International Journal of Tourism Research, 10, 341-352.
11. Lloyd, J., Lopa, J. M., & Braunlich, C. G. (2000). Predicting changes in Hong Kong's hotel industry given the change in sovereignty from Britain to China in 1997. Journal of Travel Research, 38(4), 405-410.
12. Macau SAR Government. (2009). Statistics and Census Service. Retrieved from http://www.dsec.gov.mo/Home.aspx?lang=en-US.
13. Moeller, G. H., & Shafer, E. L. (1994). The Delphi technique: A tool for long-range travel and tourism planning. In J. R. B. Ritchie & C. R. Goeldner (Eds.), Travel, tourism and hospitality research: A handbook for managers and researchers (2nd ed., pp. 473-480). New York, NY: John Wiley & Sons.
14. Rowe, G., & Wright, G. (1999). The Delphi technique as a forecasting tool: Issues and analysis. International Journal of Forecasting, 15(4), 353-375.
15. Simmonds, W. H. C. (1977). The nature of futures problems. In H. A. Linstone, & W. H. C. Simmonds (Eds.), Futures research: New directions (pp. 13-26). Reading, MA: Addison-Wesley.
16. Singh, A. J., & Kwansa, F. A. (1999). Financing the lodging industry in the next millennium. Hospitality Management, 18, 415-425.
17. Skulmoski, G. J., Hartman, F. T., & Krahn, J. (2007). The Delphi method for graduate research. Journal of Information Technology Education, 6, 1-21.
18. Smith Travel Research, Inc. (2009). STR Global. Retrieved from http://www.strglobal.com/.
19. Stewart, D.W., & Shamdanasi, P. N. (1990). Focus groups: Theory and practice (Applied Social Research Methods Series, Vol. 20). Newbury Park, CA: Sage.
20. Weber, K., & Ladkin, A. (2003). The convention industry in Australia and the United Kingdom: Key issues and competitive forces. Journal of Travel Research, 42(2), 125-132.
21. World Travel & Tourism Council. (2009). Tourism impact data and forecasts. Retrieved from http://www.wttc.org