Business Operating Environment for service clouds

Proceedings - 2011 Annual SRII Global Conference, SRII 2011

Volumn , Issue , 2011, Pages 1-10

  Graupner, Sven ^a   Basu, Sujoy ^a   Singhal, Sharad ^a  

^a HEWLETT PACKARD LABORATORIES   (United States)

Author keywords

Business relationships with service providers; Cloud; Service customer perspective; Service integration; Service management; Services

Indexed keywords

SERVICE CUSTOMER PERSPECTIVE; SERVICE INTEGRATION; SERVICE MANAGEMENT; SERVICE PROVIDER; SERVICES;

CUSTOMER SATISFACTION; MOBILE TELECOMMUNICATION SYSTEMS; OPERATIONS RESEARCH; RESEARCH; SALES; SUPPLY CHAIN MANAGEMENT; SUPPLY CHAINS;

INFORMATION TECHNOLOGY;

EID: 80051938742     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/SRII.2011.11     Document Type: Conference Paper

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