Fibromyalgia patients' communication of cues and concerns: Interaction analysis of pain clinic consultations

Clinical Journal of Pain

Volumn 27, Issue 7, 2011, Pages 602-610

  Eide, Hilde ^a,b   Sibbern, Tonje ^b,c   Egeland, Thore ^b,d   Finset, Arnstein ^d   Johannessen, Tone ^e   Miaskowski, Christine ^f,g   Rustøen, Tone ^b,f  

^a UNIVERSITY OF SOUTH EASTERN NORWAY   (Norway)

^b OSLO METROPOLITAN UNIVERSITY   (Norway)

^c VID SPECIALIZED UNIVERSITY   (Norway)

^d UNIVERSITY OF OSLO   (Norway)

^e OSLO UNIVERSITY HOSPITAL   (Norway)

^f OSLO UNIVERSITY HOSPITAL   (Norway)

^g UNIVERSITY OF CALIFORNIA   (United States)

Author keywords

clinician patient relations; communication; concerns; cues; empathy; fibromyalgia

Indexed keywords

ADULT; AGED; ARTICLE; CONSULTATION; DISEASE DURATION; DISTRESS SYNDROME; EMPATHY; FEMALE; FIBROMYALGIA; HUMAN; INTERPERSONAL COMMUNICATION; MAJOR CLINICAL STUDY; MALE; NURSE; PAIN ASSESSMENT; PAIN CLINIC; PRIORITY JOURNAL; VIDEORECORDING; VIDEOTAPE;

EID: 80051794192     PISSN: 07498047     EISSN: 15365409     Source Type: Journal    
DOI: 10.1097/AJP.0b013e3182102872     Document Type: Article

References (48)

1. Bombardier CH, Buchwald D. Chronic fatigue, chronic fatigue syndrome, and fibromyalgia: disability and health-care use. Med Care. 1996;34:924-930. (Pubitemid 126465550)
2. Goldenberg DL, Burckhardt C, Crofford L. Management of fibromyalgia syndrome. JAMA. 2004;292:2388-2395. (Pubitemid 39491924)
3. Hauser W, Arnold B, Eich W, et al. Management of fibromyalgia syndrome: an interdisciplinary evidence-based guideline. Ger Med Sci. 2008;6:14.
4. Thieme K, Turk DC, Flor H. Comorbid depression and anxiety in fibromyalgia syndrome: relationship to somatic and psychosocial variables. Psychosom Med. 2004;66:837-844. (Pubitemid 39552866)
5. Arnold LM, Hudson JI, Keck PE, et al. Comorbidity of fibromyalgia and psychiatric disorders. J Clin Psychiatry. 2006;67:1219-1225. (Pubitemid 44439693)
6. Lieberman MD, Eisenberger NI, Crockett MJ, et al. Putting feelings into words: affect labeling disrupts amygdala activity in response to affective stimuli. Psycho Sci. 2007;18:421-428.
7. Fredheim OM, Kaasa S, Fayers P, et al. Chronic nonmalignant pain patients report as poor health-related quality of life as palliative cancer patients. Acta Anaesthesiol Scand. 2008;52:143-148.
8. Asbring P, Narvanen AL. Ideal versus reality: physicians perspectives on patients with chronic fatigue syndrome (CFS) and fibromyalgia. Soc Sci Med. 2003;57:711-720. (Pubitemid 36773162)
9. Page LA, Wessely S. Medically unexplained symptoms: exacerbating factors in the doctor-patient encounter. J R Soc Med. 2003;96:223-227. (Pubitemid 36561067)
10. Alghalyini B. That sinking feeling: a patient-doctor dialogue about rescuing patients from fibromyalgia culture. Can Fam Physician. 2008;54:1576-1577.
11. Watson D, Clark LA, Tellegen A. Development and validation of brief measures of positive and negative affect: the PANAS scales. J Pers Soc Psychol. 1988;54:1063-1070.
12. Zimmermann C, Del Piccolo L, Finset A. Cues and concerns by patients in medical consultations: a literature review. Psychol Bull. 2007;133:438-463.
13. Eide H, Eide T, Rustøen T, et al. Patient's validation of Cues and Concerns identified according to Verona Coding Definitions of Emotional Sequences (VR-CoDES). A Video-and Interview Based Approach. 2011;82:56-162.
14. Detmar SB, Aaronson NK, Wever LD, et al. How are you feeling? Who wants to know? Patients' and oncologists' preferences for discussing health-related quality-of-life issues. J Clin Oncol. 2000;18:3295-3301.
15. Sheldon LK, Ellington L, Barrett R, et al. Nurse responsiveness to cancer patient expressions of emotion. Patient Educ Couns. 2009;76:63-70.
16. Uitterhoeve R, Bensing J, Dilven E, et al. Nurse-patient communication in cancer care: does responding to patient's cues predict patient satisfaction with communication. Psychooncology. 2009;18:1060-1068.
17. Craig KD, Versloot J, Goubert L, et al. Perceiving pain in others: automatic and controlled mechanisms. J Pain. 2010;11:101-108.
18. Goubert L, Craig KD, Vervoort T, et al. Facing others in pain: the effects of empathy. Pain. 2005;118:285-288. (Pubitemid 41752986)
19. Goubert L, Vervoort T, Crombez G. Pain demands attention from others: the approach/avoidance paradox. Pain. 2009;143:5-6.
20. Fordyce WE. Behavioral Methods for Chronic Pain and Illness. St Louis: CV Mosby; 1976.
21. Cano AM, Williams AC. Social interaction in pain: reinforcing pain behaviors or building intimacy? Pain. 2010;149:9-11.
22. Cutrona CE, Shaffer PA, Wesner KA, et al. Optimally matching support and perceived spousal sensitivity. J Fam Psychol. 2007;21:754-758.
23. Salmon P, Ring A, Humphris GM, et al. Primary care consultations about medically unexplained symptoms: how do patients indicate what they want? J Gen Intern Med. 2009;24:450-456.
24. Graugaard PK, Holgersen K, Finset A. Communicating with alexithymic and non-alexithymic patients: an experimental study of the effect of psychosocial communication and empathy on patient satisfaction. Psychother Psychosom. 2004;73:92-100. (Pubitemid 38223752)
25. Zimmermann C, Del Piccolo L, Bensing J, et al. Coding patient cues and concerns in medical consultations: the Verona Coding Definitions of Emotional Sequences (VR-CoDES). Pat Educ Couns. 2011;82:141-148.
26. Altman DG. Practical Statistics for Medical Research. London: Chapman & Hall; 1997.
27. Hauser W, Eich W, Herrmann M, et al. Fibromyalgia syndrome: classification, diagnosis, and treatment. Dtsch Arztebl Int. 2009;106:383-391.
28. Applegate J. Adaptive communication in educational contexts. Com Educ. 1980;29:158-170.
29. Burleson BR. Comforting messages: features, functions, and outcome. In: Daley J, Wieman J, eds. Strategic Interpersonal Communication. Hilsdale, New Jersey: Erlbaum; 1994:135-161.
30. Eide H, Sibbern T, Johannessen T. How empathic accurate are nurses immediate responses to fibromyalgia patients' expressions of negative emotions? Evaluation through interaction analysis. J Adv Nurs. 2011. doi: 10.1111/j.1365-2648.2010. 05579.x, In press.
31. Carkhuff R. Helping and Human Relations: A Primer for lay and Professional Helpers. New York: Holt, Rinehart & Winston; 1967.
32. Sneeuw K C A, Aaronson NK, Sprangers MA, et al. Value of caregiver ratings in evaluating the quality of life of patients with cancer. J Clin Oncol. 1997;15:1206-1217. (Pubitemid 27106309)
33. Strand EB, Zautra AJ, Thoresen M, et al. Positive affect as a factor of resilience in the pain-negative affect relationship in patients with rheumatoid arthritis. J Psychosom Res. 2006;60:477-484.
34. Ware JE Jr, Sherbourne CD. The MOS 36-item short-form health survey (SF-36). I: conceptual framework and item selection. Med Care. 1992;30:473-483.
35. Loge JH, Kaasa S. Short form 36 (SF-36) health survey: normative data from the general Norwegian population. Scand J Soc Med. 1998;26:250-258. (Pubitemid 128671032)
36. Derogatis LR, Lipman RS, Rickels K, et al. The Hopkins Symptom Checklist (HSCL): a measure of primary symptom dimensions. Mod Probl Pharmacopsychiatry. 1974;7:79-110.
37. Derogatis LR, Lipman RS, Rickels K, et al. The Hopkins Symptom Checklist (HSCL): a self-report symptom inventory. Behav Sci. 1974;19:1-15.
38. Strand BH, Dalgard OS, Tambs K, et al. Measuring the mental health status of the Norwegian population: a comparison of the instruments SCL-25, SCL-10, SCL-5 and MHI-5 (SF-36). Nord J Psych. 2003;57:113-118. (Pubitemid 36626132)
39. Sandanger I, Moum T, Ingebrigtsen G, et al. The meaning and significance of caseness: the Hopkins Symptom Checklist-25 and the composite International diagnostic interview. II. Soc Psychiatry Psychiatr Epidemiol. 1999;34:53-59. (Pubitemid 29213786)
40. Bieber C, Müller KG, Blumenstiel K, et al. A shared decisionmaking communication training program for physicians treating fibromyalgia patients: effects of a randomized controlled trial. J Psychosom Res. 2008;64:13-20. (Pubitemid 350297300)
41. Detmar SB, Muller MJ, Wever LD, et al. Physician communication during outpatient palliative treatment visits. JAMA. 2001;285:1351-1357. (Pubitemid 32218690)
42. Suchman AL, Markakis K, Beckman HB, et al. A model of empathic communication in the medical interview. JAMA. 1997;277:678-682. (Pubitemid 27097436)
43. Eide H, Quera V, Graugaard P, et al. Physician-patient dialogue surrounding patients' expression of concern: applying sequence analysis to RIAS. Soc Sci Med. 2004;59:145-155. (Pubitemid 38490353)
44. Werner A, Malterud K. It is hard work behaving as a credible patient: encounters between women with chronic pain and their doctors. Soc Sci Med. 2003;57:1409-1419. (Pubitemid 36960195)
45. Conboy LA, Macklin E, Kelley J, et al. Which patients improve: characteristics increasing sensitivity to a supportive patient-practitioner relationship. Soc Sci Med. 2010;7:479-484.
46. Fields SK, Hojat M, Gonnella JS, et al. Comparisons of nurses and physicians on an operational measure of empathy. Eval Health Prof. 2004;27:80-94. (Pubitemid 38168773)
47. Del Piccolo L, Mazzi MA, Dunn G, et al. Sequence analysis in multilevel models: a study on different sources of patient cues in medical consultations. Soc Sci Med. 2007;65:2357-2370. (Pubitemid 350087413)
48. Connor M, Fletcher I, Salmon P. The analysis of verbal interaction sequences in dyadic clinical communication: a review of methods. Patient Educ Couns. 2009;75:169-177.