The policy and practice of measuring patient experience

Nursing Management

Volumn 18, Issue 3, 2011, Pages 18-19

  Foot, Catherine ^a   Fitzsimons, Beverley ^a  

^a KING S FUND   (United Kingdom)

Author keywords

NHS outcomes framework; Patient experience

Indexed keywords

ARTICLE; HEALTH CARE QUALITY; HUMAN; METHODOLOGY; NATIONAL HEALTH SERVICE; OUTCOME ASSESSMENT; PATIENT SATISFACTION; UNITED KINGDOM;

GREAT BRITAIN; HUMANS; OUTCOME ASSESSMENT (HEALTH CARE); PATIENT SATISFACTION; QUALITY INDICATORS, HEALTH CARE; STATE MEDICINE;

EID: 79961154633     PISSN: 13545760     EISSN: 20478976     Source Type: Trade Journal    
DOI: 10.7748/nm2011.06.18.3.18.c8535     Document Type: Article

References (1)

1. Institute of Medicine (2001) Crossing the Quality Chasm: A New Health System for the 21st Century. IOM, Washington DC.