The airline retail industry: A customer's perspective

World Review of Intermodal Transportation Research

Volumn 3, Issue 4, 2011, Pages 353-375

  Schoinas, Dimitrios ^a   O'Connell, John F ^b  

^a London Luton Airport   (United Kingdom)

^b CRANFIELD UNIVERSITY   (United Kingdom)

Author keywords

Airline retail; Airline sales; Duty free; In flight retail; In flight sales; Passenger expenditure; Passenger spending patterns

Indexed keywords

EID: 79961090423     PISSN: 17494729     EISSN: 17494737     Source Type: Journal    
DOI: 10.1504/WRITR.2011.041718     Document Type: Review

References (21)

1. Arbuckle, G. (2009) Monarch In-flight Retail, 14th July (D. Schoinas, Interviewer).
2. ATI (2009) Airline and Airport Statistics, Retrieved August 2009, from Air Transport Intelligence, Accessed at www.rati.com
3. Bexter, E. (2009) Dubai Duty Free Now the World's biggest Airport Retail Operation, Retrieved 2 August, from Arabian Business, accessed at www.arabianbusiness.com/563513-dubai-duty-free-named-as-the-worlds-biggest- retail-operation
4. British Airways (2009) Retrieved August 2009, from High Life Shop: http://www.highlifeshop.com/
5. Cassidy, T. (2009) Birmingham International Airport Interview, 3rd July (D. Schoinas, Interviewer).
6. Charter Airline Representative (2009) Charter Airline In-flight Retail, 18 August (D. Schoinas, Interviewer).
7. Consultancy Representative (2009) In-flight Retail Sales, 30 July (D. Schoinas, Interviewer).
8. Cowie, I. (2009) 'Thomson airways', Airline Retail Conference, 22 July, The Grove, Watford, UK.
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10. Freathy, P. (2003) The Retailing Book: Principles and Applications, Pearson Education, Harlow.
11. Freyssinet, P. (2009) 'Aeroboutique in-flight retal', Airline Retail Conference, 22 July, The Grove, Watford, UK.
12. Generation DataBank (2009) Sweden: Generation Research, accessed at www.generation.se/ Markets/default.aspx?pageId=27
13. Generation Research (2009) The World's Top 12 Countries in Duty Free &Travel Retail Sales 2008, Retrieved 24th July, from Generation Research, accessed at http://www.generation.se/Markets/default.aspx?pageId=27
14. Global Supplier Representative (2009) Suppliers and Airline Retail, 27 July (D. Schoinas, Interviewer).
15. Graham, A. (2008) Managing Airports: An International Perspective, 3rd ed., Butterworth-Heinemann. Heathrow Airport Representative (2009) Airline and Airport Retail, 3rd August (D. Schoinas, Interviewer).
16. ICAO (1944) Convention on International Civil Aviation (The Chicago Convention), Chicago.
17. Mackie, S. (2009) Pre-Order: Time for Retailers to Transform from Inflight to Pre-Flight, Airline Retail News, July, pp.32-35.
18. Miller, A. (2009) 'American airlines', Airline Retail Conference, 22 July, The Grove, Watford, UK.
19. National Statistics (2007) Smoking, Retrieved August 2009, from National Statistics: http://www.statistics.gov.uk/cci/nugget.asp?id=313 UK Concessionaire Representative (2009) Concessionaires for In-flight Retail, 6 August (D. Schoinas, Interviewer)
20. UK Low Cost Airline (2009) Low Cost Airlines and In-flight Retail, 23rd July (D. Schoinas, Interviewer).
21. United Nations (1954) Convention Concerning Customs Facilities for Touring, New York. World Duty Free Representative (2009) WDF Retail Sales, 9th July (D. Schoinas, Interviewer).