Strategies for obtaining survey responses from extension clients: Exploring the role of E-mail requests

Journal of Extension

Volumn 49, Issue 3, 2011, Pages

  Israel, Glenn D ^a  

^a UNIVERSITY OF FLORIDA   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 79960790173     PISSN: None     EISSN: 10775315     Source Type: Journal    
DOI: None     Document Type: Article

References (12)

1. Council of American Survey Research Organizations. (n.d.). Code of standards and ethics for survey research. Retrieved from: http://www.casro.org/pdfs/CodeVertical-FINAL.pdf
2. Couper, M. P., Kapteyn, A., Schonlau, M., & Winter, J. (2005). Noncoverage and nonresponse in an Internet survey. Social Science Research, 36, 131-148.
3. Dillman, D. A., Smyth, J. D., & Christian, L. M. (2009). Internet, mail, and mixed-mode surveys: The tailored design method. (3rd ed.) Hoboken, NJ: John Wiley & Sons.
4. Horrigan, J. B. (2009). Home broadband adoption 2009: Broadband adoption increases, but monthly prices do too. Retrieved from: http://www.pewinternet.org/Reports/2009/10-Home-Broadband-Adoption-2009.aspx.
5. Israel, G. D. (2010). Using Web-hosted surveys to obtain responses from Extension clients: A cautionary tale. Journal of Extension [On-line], 48(4), Article 4FEA8. Available at: http://www.joe.org/joe/2010august/a8.php
6. Israel, G. D., & Galindo-Gonzalez, S. (2009). Diverse market segments and customer satisfaction: Does Extension serve all clients well? Journal of International Agricultural and Extension Education, 16(1), 89-103.
7. Kongsved, S. M., Basnov, M., Holm-Christensen, K., & Hjollund, N. H. (2007). Response rate and completeness of questionnaires: A randomized study of Internet versus paper-and-pencil versions. Journal of Medical Internet Research, 9(3), e25. Retrieved from: http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2047288/?tool=pmcentrez
8. Malone, S., Herbert, Jr., D. A., & Kuhar, T. P. (2005). On on-line survey process for assessing impact of an email-delivered pest advisory. Journal of Extension [On-line], 43(1), Article 5RIB2. Available at: http://www.joe.org/joe/2005october/rb2.php
9. Messer, B. L., & Dillman, D. A. (2009). Using address-based sampling to survey the general public by mail vs. Web plus mail. Paper presented at the annual meeting of the American Association for Public Opinion Research, Hollywood, FL, May.
10. Pew Internet & American Life Project. (2009). Demographics of Internet users: August 18-September14, 2009 tracking survey. Retrieved from: http://www.pewinternet.org/Static-Pages/Trend-Data/Whos-Online.aspx
11. Smyth, J. D., Dillman, D. A., Christian, L. M., & O'Neill, A. (2009). Using the Internet to survey small towns and communities: Limitations and possibilities in the early 21st century. American Behavioral Scientist, 53(9), 1423-1448.
12. West, B. C. (2007). Conducting program evaluations using the Internet. Journal of Extension [On-line], 45(1), Article 1TOT3. Available at: http://www.joe.org/joe/2007february/tt3.php