Auto-scaling emergency call centres using cloud resources to handle disasters

IEEE International Workshop on Quality of Service, IWQoS

Volumn , Issue , 2011, Pages

  Venugopal, Srikumar ^a   Li, Han ^a   Ray, Pradeep ^a  

^a UNIVERSITY OF NEW SOUTH WALES   (Australia)

Author keywords

cloud computing; disaster response; elasticity; VoIP

Indexed keywords

AMAZON EC2; DISASTER MANAGEMENT; DISASTER RESPONSE; EMERGENCY CALLS; EMERGENCY RESPONSE; IT INFRASTRUCTURES; MOBILE TELEPHONY NETWORK; PHONE NETWORKS; RARE EVENT; REAL WORLD DATA; SCALE DOWN; SCALE-UP; VOIP;

COMPUTER SYSTEMS; DISASTER PREVENTION; DISASTERS; ELASTICITY; INFORMATION TECHNOLOGY; INTERNET TELEPHONY; QUALITY CONTROL; QUALITY OF SERVICE; TELEPHONE CIRCUITS;

CLOUD COMPUTING;

EID: 79960686919     PISSN: 1548615X     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/IWQOS.2011.5931344     Document Type: Conference Paper

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