Inclusive design: Beyond capabilities towards context of use

Universal Access in the Information Society

Volumn 10, Issue 3, 2011, Pages 295-305

  Reed, Darren ^a   Monk, Andrew ^a  

^a UNIVERSITY OF YORK   (United Kingdom)

Author keywords

Design by society; Design process model; Inclusive design

Indexed keywords

CONTEXT OF USE; DESIGN PROCESS; DESIGN PROCESS MODEL; DESIGN TEAM; INCLUSIVE DESIGN; INTERACTION DESIGN; POTENTIAL USERS; PRODUCTS AND SERVICES; SOCIAL CONTEXT;

HUMAN COMPUTER INTERACTION;

PRODUCT DESIGN;

EID: 79960632196     PISSN: 16155289     EISSN: 16155297     Source Type: Journal    
DOI: 10.1007/s10209-010-0206-8     Document Type: Article

References (38)

1. Burgstahler, S., Doe, T.: Disability-related simulations: if, when, and how to use them in professional development. Rev. Disabil. Stud. 1(2), 8-17 (2004).
2. Cardoso, C., Clarkson, P. J.: Impairing designers: using calibrated physical restrainers to empathise with users. In: Paper Presented at the 2nd International Conference for Universal Design in Kyoto, International Association for Universal Design, Kyoto, Japan (2006).
3. Cassim, J., Dong, H.: DBA design challenge: engaging design professionals with inclusive design. Access. Comput. 81, 3-8 (2005).
4. Cassim, J.: Challenge 2005, Helen Hamlyn Centre, London. http://www. hhc. rca. ac. uk/CMS/files/challenge2005. rtf. last Accessed 26 April 2010 (2005).
5. Chau, T., Maurer, F.: A case study of wiki-based expereince repository at a medium-sized software company. Paper presented at the K-CAP '05, October 2-5 2005, Banff, Alberta, Canada (2005).
6. Clarkson, J., Coleman, R., Keates, S., Lebbon, C.: Inclusive design: design for the whole population. Springer, London (2003).
7. Clarkson, P. J., Coleman, R., Hosking, I., Waller, S. (eds).: Inclusive design toolkit. Engineering design centre, University of Cambridge, UK. Also available online at http://www. inclusivedesigntoolkit. com (2007).
8. Desilets, A., Paquet, S., Vinson, N. G.: Are wikis usable? In: paper Presented at the Proceedings of the 2005 International Symposium on Wikis WikiSym '05 (2005).
9. Dourish, P.: The appropriation of interactive technologies: some lessons from placeless documents. Comput. Support. Coop. Work. 12(4), 465-490 (2003).
10. Evans, G.: Accessibility and user needs in transport design. In: Paper Presented at the Include. International Conference on Inclusive design, Royal College of Art, London, (2005).
11. Experian.: Mosaic United Kingdom (2004)
12. Foresight commission.: The age shift-priorities for action. DTI, December 2000 (2000).
13. Genus, A.: Rethinking constructive technology assessment as democratic, reflective, discourse. Technol. Forecast. Soc. Change. 73, 13-26 (2006).
14. Goodman, J., Langdon, P., Clarkson, P. J.: Providing strategic user information for designers: methods and initial findings. In: Paper Presented at the Designing Accessible Technology, Proceedings of CWUAAT 2006, Cambridge, UK, (2006).
15. Goodman, J., Clarke, S., Langdon, P., Clarkson, P. J.: Designers' perceptions of methods of involving and understanding users. In: Paper Presented at: Universal Access in HCI (Part 1), HCI international. Beijing, China. Springer, LNCS, 4554, pp. 127-136 (2007).
16. Goodman-Deane, J., Langdon, P. M., Clarkson, P. J., Caldwell, N. H. M., Sarhan, A. M.: Equipping designers by simulating the Effects of visual and hearing impairments. In: Paper Presented at Assets 2007, Tempe, Arizona, ACM Press (2007).
17. Helen Hamlyn Centre: DBA inclusive design challenge. http://www. hhc. rca. ac. uk/kt/challenge/DBAC (2008). Accessed 28 Feb 2008.
18. Hirsch, T., Forlizzi, J., Hyder, E., Goetz, J., Stroback, J., Kurtz, C.: The ELDer project: social, emotional, and environmental factors in the design of eldercare technologies. CUU '00 (2000).
19. Hitchcock, D., Lockyer, S., Cook, S., Quigley, C.: Third age usability and safety: an ergonomics contribution to design. Int. J. Hum. Comput. Stud. 55, 635-643 (2001).
20. Keates, S., Clarkson, P. J., Harrison, L.-A., Robinson, P.: Towards a practical inclusive design approach. Arlington, Virginia (2000).
21. Keates, S., Clarkson, P. J.: Countering design exclusion. An introduction to inclusive design. Springer, London (2004).
22. Koskinen, I., Lehtonen, T.-K., Kurvinen, E.: Mobile image. IT Press, Helsinki (2002).
23. Kyng, M., Mathiassen, L.: Computers and design in context. The MIT Press, Cambridge (1997).
24. McLaughlin, J., Rosen, P., Skinner, D., Webster, A.: Valuing technology: organisations. Culture and change. Routledge, London (1999).
25. Muller, M. J.: Participatory design: the third space in HCI. In: Jacko, J. A., Sears, A. (eds.) The Human-Computer Interaction Handbook: Fundamentals, Evolving Technologies and Emerging Applications, pp. 454-481. Lawrence Erlbaum Associates, Mahwah (2003).
26. Oudshoorn, N., Rommes, E., Stienstra, M.: Configuring the user as everybody: gender and design cultures in information and communication technologies. Sci. Technol. Human. Values. 29(1), 30-63 (2004).
27. Peterson, M. G., Ludvigsen, M., Jensen, H. F., Thomsen, A.: Embracing values in designing domestic technologies. In: Paper Presented at the ECCE-12 'Living and Working with Technology', York, UK (2004).
28. Reed, D. J.: Everyday pervasiveness and the coevolution of technology. Development Consortium CHI '03, 12-13 (2003).
29. Rowe, C. J.: Identifying causes of failure: a case study in computerised stock control. Behav. Inf. Technol. 4, 63-72 (1985).
30. Salovaara, A.: Appropriation of a MMS-based comic creator: from system functionalities to resources for action. Proc. CHI. 2007, 1117-1126 (2007).
31. Schot, J.: Constructive technology assessment comes of age: the birth of a new politics of technology. In: Jamison, A. (ed.) Technology Policy Meets Teh Public (PESTO papers II), pp. 207-232. Aalborg University, Aalborg (1998).
32. Schot, J., Rip, A.: The past and future of constructive technology assessment. Technol. Forecast. Soc. Change. 54(2-3), 251-268 (1997).
33. Sharp, H., Rogers, Y., Preece, J.: Interaction design: Beyond human-Computer Interaction, 2nd edn. Wiley, UK (2006).
34. Shneiderman, B.: Leonardo's laptop: human needs and the new computing technologies. The MIT Press, Cambridge (2003).
35. Silverstone, R., Hirsch, E., Morley, D.: Information and communication technologies and the moral economy of the household. In: Silverstone, R., Hirsch, E. (eds.) Consuming Technologies. Media and Information in Domestic Spaces. Routledge, New York (1994).
36. Silverstone, R., Hirsch, E.: Consuming technologies: media and information in domestic spaces. Routledge, London (1994).
37. Woodhouse, E., Patton, J. W.: Design by society: science and technology studies and the social shaping of design. Design. Issues. 20(3), 1-12 (2004).
38. Wyatt, S.: Non-users also matter: the construction of users and non-users of the internet. In: Oudshoorn, N., Pinch, T. (eds.) How users matter. The Co-Construction of Users and Technology, pp. 67-80. MIT Press, Cambridge (2003).