A framework for analyzing and measuring business performance with Web services

Proceedings - IEEE International Conference on E-Commerce, CEC 2003

Volumn , Issue , 2003, Pages 405-412

  McGregor, C ^a   Scheifer, J ^b  

^a UNIVERSITY OF WESTERN SYDNEY   (Australia)

^b IBM T J WATSON RESEARCH CENTER   (United States)

Author keywords

Business communication; Data mining; Data warehouses; Decision making; Delay; Information analysis; Measurement; Monitoring; Performance analysis; Web services

Indexed keywords

COMMERCE; DATA MINING; DATA WAREHOUSES; DECISION MAKING; ELECTRONIC COMMERCE; INFORMATION ANALYSIS; KNOWLEDGE MANAGEMENT; MEASUREMENTS; MONITORING; WEBSITES;

BUSINESS COMMUNICATIONS; BUSINESS PERFORMANCE; DELAY; PERFORMANCE ANALYSIS; PERFORMANCE MEASURE; PERFORMANCE MEASUREMENTS; SERVICE PERFORMANCE; WEB SERVICE FRAMEWORKS;

WEB SERVICES;

EID: 79960625689     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/COEC.2003.1210277     Document Type: Conference Paper

References (22)

1. th International Conference on Data Engineering, Heidelberg, Germany, 2001.
2. Kaplan R.S. and Norton D.P., The Balanced Scorecard - Measures That Drive Performance, Harvard Business Review, Jan-Feb, pp 71-79, 1992.
3. IBM, Web Services Development Concepts, IBM Software Group, IBM T.J. Watson Center, Yorktown, NY, 2001.
4. Kreger, H., Web Services Conceptual Architecture (WSCA 1.0), IBM Software Group, 2001.
5. rd International Workshop on Advanced Issues of E-Commerce and Web-Based Information Systems, IEEE Computer Society Press, 2001.
6. Lambros, P., Schmidt, M., Zentner, C., Combine Business Process Management Technology and Business Services to Implement Complex Web Services, 2001.
7. Workflow Management Coalition Workflow Reference Model, Document Number WFMC-TC-1003, 1995.
8. Workflow Management Coalition Workflow Process Definition Interface - XML Process Definition Language, Document Number WFMC-TC-1025, 2002.
9. Workflow Management Coalition Audit Data Specification, Document Number WFMC-TC-1015, 1998.
10. th International Workshop on Research Issues on Data Engineering (RIDE-2EC'2002), San Jose, USA, 2002.
11. W3C, Web Services Description Language (WSDL) 1.1, 2001.
12. IBM, Business Process Execution Language for Web Services, Version 1.0, 2002.
13. nd International Workshop on Internet Computing and E-Commerce(ICEC'02), Fort Lauderdale, USA, 2002.
14. Business Process Execution Language for Web Services, Version 1.0, 2002.
15. Jablonski, S., Bussler, C., Workflow Management. Modeling Concepts, Architecture, and Implementation. Intl. Thomson Computer Press, London, 1996.
16. Workflow Management Coalition Audit Data Specification, Document Number WFMC-TC-1015, 1998.
17. Sayal, M., Casati, F., Dayal, U., Shan M., Business Process Cockpit, VLDB 2002, Peking, 2002.
18. Koksal, P., Alpinar, S. N., Dogac, A. Workflow History Management, ACM Sigmod Record 27(1): 67-75, 1998.
19. Geppert, A. and Tombros, D., Logging and Post-Mortem Analysis of Workflow Executions based on Event Histories. Proc. 3rd Intl. Conf. on Rules in Database Systems (RIDS), LNCS 1312, Springer Verlag, Heidelberg, Germany, pp 67-82, 1997.
20. Brobst, S. A., Ballinger, C., Active Data Warehousing, Whitepaper EB-1327, NCR, 2000.
21. Inmon, W. H, Imhoff, C., Sousa, R., Corporate Information Factory, Second Edition, J. Wiley and Sons, New York, 2001.
22. Gartner Group, Introducing the Zero-Latency Enterprise, Research Note COM-04-3770, 1998.