ISO usability standards and enterprise software: A management perspective

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

Volumn 6769 LNCS, Issue PART 1, 2011, Pages 154-161

  Lutsch, Clemens ^a  

^a MICROSOFT   (United States)

Author keywords

Enterprise Software; human centred design process; international standards; usability; user experience

Indexed keywords

ENTERPRISE SOFTWARE; HUMAN-CENTRED DESIGN PROCESS; INTERNATIONAL STANDARDS; USABILITY; USER EXPERIENCE; HUMAN CENTRED DESIGN; ISO 9241;

COMPUTER SOFTWARE SELECTION AND EVALUATION; DESIGN; KNOWLEDGE MANAGEMENT; REGULATORY COMPLIANCE; STANDARDS; USABILITY ENGINEERING; ENTERPRISE SOFTWARE; HUMAN COMPUTER INTERACTION; SOFTWARE QUALITY; USER EXPERIENCE;

INDUSTRY; ISO STANDARDS;

EID: 79960512884     PISSN: 03029743     EISSN: 16113349     Source Type: Book Series    
DOI: 10.1007/978-3-642-21675-6_18     Document Type: Conference Paper

References (13)

1. Lutsch, C., Petrovic, K.: Human-Centered Design als Unternehmensstrategie: Ein Arbeitsbericht. In: Brau, H., Diefenbach, S., Hassenzahl, M., Koller, F., Peissner, M., Röse, K. (eds.) Usability Professionals 2008, pp. 215-219. German Chapter der Usability Professionals Association e.V, Stuttgart (2008)
2. Petrovic, K., Lutsch, C., Weißenberger, U.: Das unentdeckte Land: User Experience in der Unternehmensstrategie. In: Brau, H., Diefenbach, S., Göring, K., Peissner, M., Petrovic, K. (eds.) Usability Professionals. German Chapter der Usability Professionals Accociation e.V. Stuttgart, pp. 82-85 (2010)
3. The Usability Professionals Association, UPA, http://www.upassoc.org
4. The Information Architects Institute, IAI, http://www.iainstitute.org
5. The Special Interest Group on Computer-Human Interaction of the ACM, SIGCHI, http://www.sigchi.org
6. Berufsfeld Usability/UX, German UPA (2010), http://germanupa.de/german- upa/berufsfeld-usability-ux
7. International Organization for Standardization: ISO 9241-210: Ergonomics of human-system interaction -Part 210: Human-centred design for interactive systems. ISO, Geneva (2010)
8. International Organization for Standardization: ISO 13407 (Withdrawn): Human-centred design processes for interactive systems. ISO, Geneva (1999)
9. The V-model, http://www.v-modell-xt.de
10. The Rational Unified Process RUP, http://www.ibm.com/rational
11. Agile development, http://www.agilealliance.org
12. International Organization for Standardization: ISO/IEC TR 25060: Systems and software engineering - Systems and software product Quality Requirements and Evaluation (SQuaRE) - Common Industry Format (CIF) for usability: General framework for usability-related information. ISO, Geneva (2010)
13. International Organization for Standardization: ISO/DIS 9241-143: Ergonomics of human-system interaction - Part 143: Form-based dialogues. ISO, Geneva (2010)