Electronic public service delivery through online kiosks: The users perspective

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

Volumn 2456, Issue , 2002, Pages 169-172

  Ashford, Ruth ^a   Rowley, Jennifer ^b   Slack, Frances ^c  

^a MANCHESTER METROPOLITAN UNIVERSITY   (United Kingdom)

^b EDGE HILL UNIVERSITY   (United Kingdom)

^c SHEFFIELD HALLAM UNIVERSITY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

BEHAVIORAL RESEARCH; E-GOVERNMENT;

CONSUMER RESPONSE; DIGITAL DIVIDE; PUBLIC ACCESS; PUBLIC SERVICE DELIVERIES; SERVICE DELIVERY; SOCIAL EXCLUSION; USER BEHAVIOUR; USERS PERSPECTIVE;

TELECOMMUNICATION SERVICES;

EID: 79960501663     PISSN: 03029743     EISSN: 16113349     Source Type: Book Series    
DOI: 10.1007/978-3-540-46138-8_26     Document Type: Conference Paper

References (9)

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