Chapter 11: Using an emotion regulation framework to predict the outcomes of emotional labor

Research on Emotion in Organizations

Volumn 5, Issue , 2009, Pages 245-273

  Mikolajczak, Moïra ^a   Tran, Véronique ^a   Brotheridge, Céleste M ^a   Gross, James J ^a  

^a NONE

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EID: 79960348122     PISSN: 17469791     EISSN: None     Source Type: Book Series    
DOI: 10.1108/S1746-9791(2009)0000005013     Document Type: Article

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