User-Sensitive Design for Older and Disabled People

The Engineering Handbook of Smart Technology for Aging, Disability, and Independence

Volumn , Issue , 2008, Pages 785-802

  Newell, Alan ^a  

^a UNIVERSITY OF DUNDEE   (United Kingdom)

Author keywords

Disabled users involvement; Older and disabled people user sensitive design; User centered design

Indexed keywords

EID: 79960303964     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.1002/9780470379424.ch43     Document Type: Chapter

References (53)

1. Preece J: A Guide to Usability-Human Factors in Computing, Addison-Wesley and Open University, 1994.
2. Shneiderman B: Designing the User Interface: Strategies for Effective Human-Computer Interaction, Addison-Wesley, Reading, MAs, 1992.
3. Newman WM, Lamming MG: Interactive System Design, Addison-Wesley, 1995.
4. Helander M, Landauer TK, Prabhu P, eds, Handbook of Human-Computer Interaction, Elsevier Science BV, 1997, pp 813-824.
5. Hartson HR, Hix D: Toward empirically derived methodologies and tools for human-computer interface development, Int J Man-Machine Stud 31:477-494 (1989).
6. Muller MJ: Participatory design: The third space, in Jacko JA, Sears A, eds, The Human-Computer Interaction Handbook, Lawrence Erlbaum, Hillsdale, NJ, 2002, pp 1051-1068.
7. Kyng M, Mathiassen L, eds, Computers and Design in Context, MIT Press, Cambridge, MA, 1997.
8. Blomberg J, Burrell JM, Guest G: An ethnographic approach to design, in Jacko J, Sears A, eds, The Human-Computer Interaction Handbook, 2002, pp 964-986.
9. Newell AF, Gregor P: Human computer interfaces for people with disabilities, in Helander M, Landauer TK, and Prabhu P, eds, Handbook of Human-Computer Interaction, Elsevier Science BV, 1997, pp 813-824.
10. Newell AF: Extra-ordinary human computer operation, in Edwards ADN, ed, Extra-ordinary Human-Computer Interactions, Cambridge Univ Press, 1995.
11. Newell AF, Gregor P: Design for older and disabled people-where do we go from here? Univ Access Inform Soc 2(1):3-7 (2002).
12. Clarkson PJ, Keates S: Inclusive design-a balance between product demands and user capabilities, Proc DETC'03 ASME 2003, Design Engineering Technological Conf, Chicago, Il Sept 2003.
13. Hypponen H: The Handbook on Inclusive Design for Telematics Applications, Helsinki, Finland, 1999.
14. Nielsen J: Usability Engineering, Academic Press, London, 1993.
15. Ulrich KT, Eppinger SD: Product Design and Development, McGraw-Hill, New York, 1995.
16. ISO 13407:1999(E): Human-Centred Design Processes for Interactive Systems, International Organisation for Standards, 1999.
17. Wood LE: User Interface Design, Bridging the Gap from User Requirements to Design, CRC Press, Boca Raton, FL, 1998.
18. Newell AF, Gregor P: User sensitive inclusive design-in search of a new paradigm, Proc ACM Conf Universal Usability, Washington, DC, Nov 2000, pp 39-44.
19. Gregor P, Newell AF: Designing for dynamic diversity making accessible interfaces for older people, in Jorge J, Heller R, Guedj R, eds, Proc 2001 EC/NSF Workshop on Universal Accessibility of Ubiquitous Computing: Providing for the Elderly, Alcacer do Sal, Portugal, May 22-25, 2001, ACM Press, 2001.
20. Alm N: Ethical issues in AAC research, In Brodin J, Ajessibm EB, eds, Methodological Issues in Research in Augmentative and Alternative Communication, Proc 3rd ISAAC Research Symp, Jonkoping, Universty Press, Sweden, 1994, pp 98-104.
21. Newell AF: Inclusive design or assistive technology, in Clarkson J, Coleman R, Keates S, Lebbon C, eds, Inclusive Design for the Whole Population, Springer, 2003, pp 172-181.
22. Gregor P, Newell AF: The application of computing technology to interpersonal communication at the University of Dundee's Department of Applied Computing, Technol Disab, 10:107-113 (1999).
23. Waller A, Alm N, van der Merve K, Cunningham J, McDonald JS, McGregor A, Robertson J: Two documentaries about AAC, Proc 7th Biennial Conf International Society for Augmentative and Alternative Communication, Vancouver, Canada, Aug 7-10, 1996, pp 49-50.
24. Alm N, McGregor A, Arnott JL, Newell AF: Using prestored text in conversation by an AAC user, 6th Int Conf International Society for Augmentative and Alternative Communication, Philadelphia, 1992 [abstract published in Augment Altern Commun (Aug 1992)].
25. McGregor A, Alm N: Thoughts of a non-speaking member of an AAC research team, 6th Int Conf International Society for Augmentative and Alternative Communication, Philadelphia, 1992 [abstract published in Augment Altern Commun (Aug 1992).]
26. McGregor A: A voice for the future, Proc European Conf Advancement of Rehabilitation Technology (ECART '95), National Secretariat of Rehabilitation, Lisbon, Portugal, Oct 10-13, 1995, pp 127-129.
27. Keates S, Clarkson PJ: Defining design exclusion, in Keates S, Langdon P, Clarkson PJ, Robinson P, eds, Universal Access and Assistive Technology, Springer-Verlag, London, 2002, pp 13-22.
28. Lines L, Hone KS: Research methods for older adults, in Brewster S, Zajicek M, eds, A New Research Agenda for Older Adults, Workshop at BCS HC12002, London, 2002.
29. Barrett J, Kirk S: Running focus groups with elderly and disabled elderly participants, Appl Ergon 31:621-629 (2000).
30. Gheeraw RR, Lebbon CS: Inclusive design-developing theory through practice, in Keates S, Langdon P, Clarkson PJ, Robinson P, eds, Universal Access and Assistive Technology, Springer-Verlag, London, 2002, pp 43-52.
31. Hardy M, Baird C: Is it all about aging: Technology and aging in social context, in Char-ness N, Schaie W, eds, Impact of Technology on Successful Aging, Springer, New York, 2002.
32. Eisma R, Dickinson A, Goodman J, Syme A, Tiwari L, Newell A: Early user involvement in the development of information technology-related products for older people, Univ Access Inform Soc, 3(2) (Dec 2003).
33. Marquie JC, Jourdan-Boddaert L, Huet N: Do older adults underestimate their actual computer knowledge? Behav Inform Technol 21(4): 273-280 (2002).
34. Park D, Schwarz N, eds, Cognitive Aging: A Primer, Psychology Press, Taylor & Francis Group, Hove, UK, 2000.
35. Kayser-Jones J, Koenig BA: Ethical issues, in Gubrium JF, Sanker A, eds, Qualitative Methods in Aging Research, Sage, Thousands Oaks, CA, 1994, pp 15-32
36. Russell C: Interviewing vulnerable old people: Ethical and methodological implications of imagining our subjects, J Aging Stud 13(4):403-417 (1999).
37. Eisma R, Dickinson A, Goodman J, Mival OJ, Syme A, Tiwari L: Mutual inspiration in the development of new technology for older people, Proc Include 2003, London, March 2003, Vol 7, pp 252-259.
38. Mival O: In search of the cybermuse: Supporting creative activity within product design, Proc Creativity and Cognition Conf 2002, Vol 4, p 20.
39. Inglis E, Szymkowiak A, Gregor P, Newell AF, Hine N, Wilson BA, Evans J: Issues surrounding the user-centred development of a new interactive memory aid, in Keates S, Langdon P, Clarkson PJ, Robinson P, eds, Universal Access and Assistive Technology, Springer-Verlag, London, 2002, pp 171-178.
40. Reed D: Towards dependability of technology assessment in the delivery of care to the elderly: A case study, in Brewster S, Zajicek M, eds, A New Research Agenda for Older Adults, Workshop at BCS HCI 2002, London, 2002.
41. Dickinson A, Goodman J, Syme A, Eisma R, Tiwari L, Mival O, Newell AF: Domesticating technology. In-home requirements gathering with frail older people, Proc HCI Int, Crete, June 2003.
42. Monk A, Baxter G: Would you trust a computer to run your home? Dependability issues in smart homes for older adults, in Brewster S, Zajicek M, eds, A New Research Agenda for Older Adults, Workshop at BCS HCI 2002, London, 2002.
43. Newell AF, Morgan ME, Gregor P, Carmicheal A: Theatre as an intermediary between users and CHI designers, Proc CHI 2006, Montreal, April 2006.
44. Boal A: The Rainbow of Desire, Routledge, London, 1995.
45. McKenna S, Marquis-Faulkes F, Newell AF, Gregor P: Scenario-based drama as a tool for investigating user requirements with application to home monitoring for elderly people, Proc 10th Int Conf Human-Computer Interaction, Crete, 2003.
46. Sato S, Salvador T: Playacting and focus troupes: Theatre techniques for creating quick, intensive, immersive and engaging focus group sessions, Interactions 35-41 (Sept-Oct 1999).
47. Strom G: Perception of human-centered stories and technical descriptions when analyzing and negotiating requirements, Proc IFIP TC13 Interact 2003 Conf, 2003.
48. Dickinson A, Eisma R, Syme A, Gregor P: UTOPIA: Usable Technology for Older People: Inclusive and Appropriate, in Brewster S, Zajicek M, eds, A New Research Agenda for Older Adults, Proc BCSHCI, London, 2002, pp 38-39.
49. Carmichael A, Newell AF, Dickinson A, Morgan M: Using theatre and film to represent user requirements, Proc Include 2005, Royal College of Art, London, April 5-8, 2005.
50. Newell AF, Carmichael A, Morgan M, Dickinson A, The use of theatre in requirements gathering and usability studies, Interacting with Computers, Elsevier, 2006, Vol 18, pp 996-1011.
51. Grudin J: Why personas work-the psychological evidence, in Pruitt J, Adlin T, eds, The Persona Lifecycle, Keeping People in Mind throughout Product Design, Elsevier, 2006.
52. Dishman E: Designing for the new world, in Laurel B, ed, Design Research, MIT Press, pp 41-48.
53. Wixon D: Evaluating usability methods, Interactions, A.C.M., 29-34 (July-Aug 2003).