Disrupted rhythms and mobile ICT in a surgical department

International Journal of Medical Informatics

Volumn 80, Issue 8, 2011, Pages

  Hasvold, Per Erlend ^a   Scholl, Jeremiah ^a  

^a UNIVERSITY HOSPITAL OF NORTH NORWAY   (Norway)

Author keywords

Collaboration; Computer Supported cooperative work; Ethnography; Informal communication; Mobile ICT; Nursing informatics; Participatory design; Rhythms

Indexed keywords

COLLABORATION; ETHNOGRAPHY; INFORMAL COMMUNICATION; MOBILE ICT; NURSING INFORMATICS; PARTICIPATORY DESIGN; RHYTHMS;

DESIGN; MOBILE TELECOMMUNICATION SYSTEMS; NURSING; SURGERY;

INFORMATION TECHNOLOGY;

ARTICLE; HOSPITAL INFORMATION SYSTEM; HUMAN; INFORMATION TECHNOLOGY; INTERPERSONAL COMMUNICATION; INTERVIEW; LONGITUDINAL STUDY; MOBILE INFORMATION AND COMMUNICATION TECHNOLOGY; OBSERVATION; PILOT STUDY; PRIORITY JOURNAL; PROBLEM SOLVING; SOCIAL INTERACTION; SURGICAL NURSING; SURGICAL WARD; TELECOMMUNICATION;

HOSPITAL INFORMATION SYSTEMS; HUMANS; SURGERY DEPARTMENT, HOSPITAL;

EID: 79960068880     PISSN: 13865056     EISSN: 18728243     Source Type: Journal    
DOI: 10.1016/j.ijmedinf.2011.01.006     Document Type: Article

References (36)

1. Sherry J., Salvador T. Running and grimacing: the struggle for balance in mobile work. Wireless World: Social and Interactional Aspects of the Mobile Age 2001, 108-120. Springer-Verlag. B. Brown, N. Green, R. Harper (Eds.).
2. Karpati P., Toussaint P.J., Nytrø Ø. Computer-mediated mobile messaging as collaboration support for nurses. Stud. Health Technol. Inform. 2009, 150:740-744.
3. S. Kristoffersen, F. Ljungberg, Representing Modalities in Mobile Computing: A Model of IT in use in Mobile Settings, in: B. Urban, T. Kirste, R. Ide (Eds.), Interactive Applications of Mobile Computing (IMC'98), November 1998, Rostock, Germany.
4. Scholl J., Hasvold P., Henriksen E., Ellingsen G. Managing communication availability and interruptions: a study of mobile communication in an oncology department. Pervasive 2007, May 13-16, Toronto, Canada 2007, p.234-250.
5. Korst L.M., Eusebio-Angeja A.C., Chamorro T., Aydin C.E., Gregory K.D. Nursing documentation time during implementation of an electronic medical record. Evaluating the Organizational Impact of Healthcare Information Systems 2005, 304-314. Springer. Second ed. J.G. Anderson, C.E. Aydin (Eds.).
6. Skattør B., Berntzen L., Engvig T., Hasvold P. A Framework for Mobile Services Supporting Mobile Non-office Workers. HCI International 2007, Springer, Beijing, China. J. Jacko (Ed.).
7. Coiera E., Tombs V. Communication behaviours in a hospital setting: an observational study. BMJ 1998, 316(7132):673-676.
8. Bardram J., Kjær T., Nielsen C. Supporting Local Mobility in Healthcare by Application Roaming Among Heterogeneous Devices. Human-Computer Interaction with Mobile Devices and Services 2003, Springer, Berlin/Heidelberg, pp. 161-176.
9. Bellotti V., Bly S. Walking Away from the Desktop Computer: Distributed Collaboration and Mobility in a Product Design Team. Computer Supported Cooperative Work'96 1996, ACM Press, Cambridge MA, USA. M.S. Ackerman (Ed.).
10. Kraut R.E., Fish R.S., Root R.W., Chalfonte B.L. Informal communications in organizations: form, function, and technology. Human Reactions to Technology: The Claremont Symposium on Applied Social Psychology 1990, Sage, Beverly Hills, CA. S. Oskamp, S. Spacapan (Eds.).
11. Mejia D.A., Morán A.L., Favela J. Supporting informal co-located collaboration in hospital work. Groupware: Design, Implementation, and Use 2007, 255-270. Springer, Berlin/Heidelberg. J.M. Haake, S.F. Ochoa, A. Cechich (Eds.).
12. Mejia D.A., Favela J., Morán A.L. Understanding and supporting lightweight communication in hospital work. IEEE Trans. Inf. Technol. Biomed. 2010, 14(1):140-146.
13. Coiera E. Clinical communication: a new informatics paradigm. Proc. AMIA Annu. Fall Symp. 1996, 17-21.
14. Parker J., Coiera E. Improving clinical communication: a view from psychology. J. Am. Med. Inform. Assoc. 2000, 7(5):453-461.
15. Coiera E. Communication systems in healthcare. Clin. Biochem. Rev. 2006, 27(2):89-98.
16. Westbrook J.I., Coiera E., Dunsmuir W.T., Brown B.M., Kelk N., Paoloni R., Tran C. The impact of interruptions on clinical task completion. Qual. Saf. Health Care 2010, 19(4):284-289.
17. M. Reddy, P. Dourish, A Finger on the Pulse: Temporal Rhythms and Information Seeking in Medical Work, CSCW'02, 16-20 November, New Orleans, Louisiana, USA, ACM,III.1.2, 2002.
18. Zerubavel E. Hidden Rhythms - Schedules and Calendars in Social Life 1981, University of California Press.
19. Nilsson M., Hertzum M. Negotiated Rhythms of Mobile Work: Time, Place, and Work Schedules. GROUP'05 2005, ACM, Sanibel Island, Florida, USA.
20. Dourish P., Button G. On " Technomethodology": Foundational Relationships between Ethnomethodology and Systems Design. Hum.-Comput. Interact. 1998, 13(4):395-432.
21. Button G., Dourish P. Technomethodology: Paradoxes and Possibilities. CHI'96 1996, ACM, Vancouver, Canada.
22. H. Beyer, K. Holtzblatt, Contextual Design: Morgan Kaufmann, 1998.
23. Carroll J.M. Making Use: Scenario-based Design of Human-computer Interactions 2000, MIT Press.
24. Highsmith J., Cockburn A. Agile software development: the business of innovation. IEEE Comput. 2002, 34(9):120-127.
25. J. Nielsen, Why You Only Need to Test with 5 Users, useit.com, 2000 (cited 2010 29.04.2010).
26. Strauss A., Corbin J. Basics of Qualitative Research - Techniques and Procedures for Developing Grounded Theory 1998, SAGE Publications. Second ed.
27. Daniel J.F., Scott L., Robin H., Kong C., Dorsey R., Renee M., Ian J., Dominik A. Emergency physicians' behaviors and workload in the presence of an electronic whiteboard. Int. J. Med. Inform. 2005, 74(10):827-837.
28. Aronsky D., Jones I., Lanaghan K., Slovis C.M. Supporting patient care in the emergency department with a computerized whiteboard system. J. Am. Med. Inform. Assoc. 2008, 15(2):184-194. 10.1197/jamia.M2489.
29. Work Rhythms: Analyzing Visualizations of Awareness Histories of Distributed Groups. CSCW'02 2002, Sun Microsystems, New Orleans, Louisiana, USA. J.B. Begole, J.C. Tang, R.B. Smith, N. Yankelovich (Eds.).
30. Berg M. Health care work and patient care information systems. Health Information Management - Integrating Information Technology in Health Care Work 2004, 45-64. Routledge, London. M. Berg (Ed.).
31. Alvarez G., Coiera E. Interruptive communication patterns in the intensive care unit ward round. Int. J. Med. Inform. 2005, 74(10):791-796.
32. Toussaint P.J., Coiera E. Supporting communication in health care. Int. J. Med. Inform. 2005, 74(10):779-781.
33. Coiera E. When conversation is better than computation. J. Am. Med. Inform. Assoc. 2000, 7(3):277-286.
34. Fish R.S., Kraut R.E., Root R.W., Rice R.E. Evaluating video as a technology for informal communication. Proceedings of the SIGCHI conference on Human factors in computing systems, vol. 142755 1992, 37-48. ACM.
35. Hansen T.R., Bardram J.E. Applying mobile and pervasive computer technology to enhance coordination of work in a surgical ward. Stud. Health Technol. Inform. 2007, 129(Pt 1):107-111.
36. Bardram J., Hansen T. Context-based workplace awareness. Comput. Support. Cooper. Work (CSCW) 2010, 19(2):105-138. 10.1007/s10606-010-9110-2.