Organize how you innovate: ISO 9004:2009 provides the structure to innovate more effectively

Quality Progress

Volumn 44, Issue 6, 2011, Pages 16-22

  Scriabina, Natalia ^a  

^a Quality Professionals' Resource Center   (Canada)

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EID: 79960063515     PISSN: 0033524X     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (15)

1. Philip Siekman, "A Long Way From Tiny Time Pills Now Part of J&J, Alza Shows Why No One is Better at Devising Ingenious New Ways to Get Drugs Into the Body," Fortune, July 21, 2003, http://money.cnn.com/ magazines/fortune/fortune-archive/2003/07/21/346115/index.htm.
2. Microsoft Corp. 2009 Annual Report, www.microsoft.com/investor/reports/ ar09.
3. Google 2009 Annual Report, http://investor.google.com/pdf/2009-google- annual-report.pdf.
4. Microsoft Corp. 2009 Annual Report, see reference 2.
5. Jeff Howe, Crowdsourcing: Why the Power of the Crowd Is Driving the Future of Business, Crown Business, 2009.
6. For more information about the NASA Stardust@Home research project, visit http://stardustathome.ssl.berkeley.edu.
7. For more information about P&G's Connect and Develop approach, visit www.pgconnectdevelop.com.
8. David A. Vise and Mark Malseed, The Google Story: For Google's 10th Birthday, Random House of Canada, 2008.
9. Microsoft Research, www.research.microsoft.com.
10. International Organization for Standardization, ISO 9004:2009-Managing for the sustained success of an organization-A quality management approach.
11. John E. Bauer, Grace L. Duffy and Russ Westcott, The Quality Improvement Handbook, ASQ Quality Press, 2006.
12. Tony Davila, Marc J. Epstein and Robert Shelton, Making Innovation Work: How to Manage It, Measure It and Profit From It, Wharton School Publishing, 2006.
13. International Organization for Standardization, ISO 9004:2009-Managing for the sustained success of an organization-A quality management approach.
14. Klaus Schwab, The Global Competitiveness Report 2009-2010, World Economic Forum, 2009, https://members.weforum.org/pdf/gcr09/gcr20092010fullreport.pdf.
15. For more information about the Globe Forum's Globe Award, visit www.globeaward.org/about-globe-award.