Is it possible to predict task completion in automated troubleshooters?

Proceedings of the 11th Annual Conference of the International Speech Communication Association, INTERSPEECH 2010

Volumn , Issue , 2010, Pages 94-97

  Schmitt, Alexander ^a   Scholz, Michael ^a   Minker, Wolfgang ^a   Liscombe, Jackson ^b   Sündermann, David ^b  

^a UNIVERSITY OF ULM   (Germany)

^b SpeechCycle Inc   (United States)

Author keywords

Interaction parameters; Predicton; Problematic dialogs; Task completion; Task success

Indexed keywords

ONLINE SYSTEMS; SPEECH COMMUNICATION; SPEECH PROCESSING;

INFORMATION GAIN RATIO; INTERACTION PARAMETERS; INTERACTIVE VOICE RESPONSE; MODELING TECHNIQUE; ONLINE PREDICTION; PREDICTON; PROBLEMATIC DIALOGS; TASK SUCCESS; LINEAR MODELING; N-GRAM MODELING; N-GRAM MODELS; PROBLEMATIC DIALOG; TASK COMPLETION;

FORECASTING;

EID: 79959849268     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (7)

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