Using Nurse-to-Patient Telephone Calls to Reduce Day-of-Surgery Cancellations

AORN Journal

Volumn 94, Issue 1, 2011, Pages 19-26

  Haufler, Kimberly ^a   Harrington, Mary ^a  

^a UNIVERSITY OF NORTH CAROLINA HOSPITALS   (United States)

Author keywords

Ambulatory surgery; Day of surgery cancellations; Preoperative telephone calls

Indexed keywords

ARTICLE; HOSPITAL MANAGEMENT; NURSE PATIENT RELATIONSHIP; PREOPERATIVE PERIOD; REMINDER SYSTEM; SURGERY; TELEPHONE; UNITED STATES;

APPOINTMENTS AND SCHEDULES; NORTH CAROLINA; NURSE-PATIENT RELATIONS; PREOPERATIVE PERIOD; REMINDER SYSTEMS; SURGICAL PROCEDURES, OPERATIVE; TELEPHONE;

EID: 79959697939     PISSN: 00012092     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.aorn.2010.12.024     Document Type: Article

References (6)

1. Gillen S.M.I., Catchings K., Edney L., Prescott R., Andrews S.M. What's all the fuss about?. Day-of-surgery cancellations and the role of perianesthesia nurses in prevention. J Perianesth Nurs 2009, 24(6):396-398.
2. Huang J. Comparison of the effectiveness of different preoperative screening methods: telephone interview versus hospital visit. Internet J Anesthesiol 2003, 7(2). Accessed January 24, 2010. http://www.ispub.com/journal/the_internet_journal_of_anesthesiology/volume_7_number_2_12/article/comparison_of_the_effectiveness_of_different_preoperative_screening_methods_telephone_interview_versus_hospital_visit.html.
3. El-Dawlatly A.A., Turkistani A., Aldohayan A., Zubaidi A., Ahmed A. Reasons of cancellation of elective surgery in a teaching hospital. Internet J Anesthesiol 2008, 15(2). Accessed January 24, 2010. http://www.ispub.com/ostia/index.php?xmlFilePath=journals/ija/vol15n2/cancellation.xml.
4. Hospital focus. Collaborative practice patterns cut cancellations this article was adapted from one that appeared in sister-company American Health Consultant's newsletter "Same-Day Surgery.". RN 1997, 60(5). 16C, 16E.
5. Dexter F., Marcon E., Epstein R., Ledolter J. Validation of statistical methods to compare cancellation rates on the day of surgery. Anesth Analg 2005, 101(2):465-473.
6. Macario A. Are your hospital operating rooms "efficient"?. A scoring system with eight performance indicators. Anesthesiology 2006, 105(2):237-240.