Participatory and emancipatory information systems development: Principles, practices and pitfalls

Critical Management Perspectives on Information Systems

Volumn , Issue , 2009, Pages 69-101

  Cecez Kecmanovic, Dubravka ^a   Janson, Marius ^b  

^a UNIVERSITY OF NEW SOUTH WALES   (Australia)

^b UNIVERSITY OF MISSOURI ST LOUIS   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 79959552143     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.4324/9780080941684     Document Type: Chapter

References (47)

1. Adele , B. , Martens , A. , Tordeur , G. , Van der Smissen , E. , & Muelenaer , G. (1984). Dossier Colruyt. EPO, Antwerp, Belgium.
2. Alvesson , M. , & Willmott , H. (1992). On the idea of emancipation in management and organization studies. Academy of Management Review, 17(3), 432-464.
3. Asaro , P. M. (2000). Transforming society by transforming technology: The science and politics of participatory design. Accounting, Management & Information Technology, 10, 257-290.
4. Bjerknes , G. , & Bratteteig , T. (1995). User participation and democracy: A discussion of scandinavian research on system development. Scandinavian Journal of Information Systems, 7(1), 73-98.
5. Cavaye , A. L.M. (1995). User participation in system development-Revisited. Information and Management, 28(5), 311-323.
6. Colruyt , J. (1985). Communication. There Are No Gentleman Here Sir. Penneman , T. (Ed.), Druco Publishing, Belgium, Halle, pp. 73-5.
7. Czarniawska , B. (1998). A narrative approach to organization studies. Chicago University Press, Chicago.
8. de Broyer , M. (1985). Response to TV Program. There Are No Gentleman Here Sir. Penneman , T. (Ed.), Druco Publishing, Belgium, Halle, p.180.
9. Ehn , P. & Sandberg , A. (1983). Local union influence on technology and work organization: Some results fromDEMOSproject. Systems Design for, with and by Users. In Briefs , U. , Ciborra , C. , & Schneider , L. (Eds.), North Holland, Amsterdam, pp. 427-437.
10. Emery , F. & Thorsrud , E. (1976). Democracy at work: The report of the Norwegian industrial democracy program. Martinus Nijhoff, Leiden, Norway.
11. Habermas , J. (1984). The theory of communicative action-Reason and the rationalisation of society, Beacon Press, Boston, MA, VolI.
12. Hirschheim , R. , & Klein , H. (1994). Realizing emancipatory principles in information system development. MIS Quarterly, 18(1), 83-110.
13. Howcroft , D. , & Wilson , M. (2003). Participation: Bounded freedom or hidden constraints on user involvement. New Technology, Work and Employment, 18(1), 2-19.
14. Janson , M. , Joshi , K. , & Taillieu , T. (1998). The evolving organization: An interview with Jo Colruyt. The Journal of Leadership Studies, 5(3), 141-151.
15. Kyng , M. , & Mathiassen , L. (1982). Systems development and trade union activities. Information Society for Richer, for Poorer. In Bjorn-Andersen , N. (Ed.), North Holland, Amsterdam, pp. 247-260.
16. Lyytinen , K. , & Hirschheim , R. (1985). Information systems and emancipation: Promise or threat? System Development for Human Progress. In Klein , H.K. , & Kumar , K. (Eds.), Elsevier Science Publishers, B.V., North Holland, pp. 115-139.
17. Lyytinen , K. , & Klein , H. (1985). The critical theory of Jurgen Habermas as a basis for a theory of information systems. Research Methods in Information Systems. In Mumford , E. , Hirschheim , R. , & Wood-Harper , T. (Eds.), Elsevier Science Publishers, North Holland, Amsterdam, pp. 219-236.
18. Markus , M. L. , & Mao , J. Y. (2004). Participation in development and implementation-Updating an old, tired concept for today's IS contexts. JAIS, 5(11-12), 514-544.
19. Moldaschl , M. , & Weber , W. G. (1998). The three waves of industrial group work: Historical reflections on current research on group work. Human Relations, 51, 347-388.
20. Mumford , E. (1981). Participative systems design: Structures and methods. Systems Objectives Solutions, 1(1), 1-11.
21. Mumford , E. (2000). Socio-technical design: An unfulfilled promise or a future opportunity. Organizational and social perspectives on information technology. In Baskerville , R. , Stage , J. , & DeGross , J. (Eds.), Kluver, London, pp. 33-46.
22. Mumford , E. (2006). The story of socio-technical design: Reflections on its successes, failures and potential. Information Systems Journal, 16, 317-342.
23. Mumford , E. , & Weir , M. (1979). Computer systems in work design-the ethics method. Associate Business Press, London.
24. Resseler , K. (1986). Organizational communication. Ph.D. dissertation. University of Louvain, Belgium.
25. Saravanamuthu , K. (2002). The political lacuna in participatory systems design. Journal of Information Technology, 17(4), 185-198.
26. Vermeren , R. (1985). Response to TV Program. There Are No Gentleman Here Sir. Penneman , T. (Ed.), Druco Publishing, Belgium, Halle, p.163.
27. Weick , K. (1995). Sensemaking in organizations. Sage, Thousand Oaks, CA.
28. Wilson , F. A. (1997). The truth is out there: The search for emancipatory principles in information systems design. Information Technology and People, 10(3), 187-204.
29. Alvesson , M. , & Deetz , S. (2000). Doing critical management research. Sage Publications, London.
30. Barki , H. , & Hartwick , J. (1989). Rethinking the concept of user-involvement. Management Information Systems Quarterly, 13(1), 53-63.
31. Barki , H. , Rivard , S. , & Talbot , J. (2001). An integrative contingency model of software project risk management. Journal of Management Information Systems, 17(4), 37-68.
32. Bodker , S. , Ehn , P. , Kammersgaard , J. , Kyng , M. , & Sundblad , Y. (1987). A utopean experience: On design of powerful computer-based tools for skilled graphical workers. Computers and Democracy-A Scandinavian Challenge. In Bjerkins , G. , Ehn , P. , & Kyng , M. (Eds.), Avebury, Aldershot, pp. 251-278.
33. Carmel , E. , Whitaker , R. , & George , J. (1993). PD and joint application design: A transatlantic comparison. Communications of the ACM, 36(4), 40-48.
34. Ehn , P. , & Kyng , M. (1987). The collective resource approach to systems design. Computers and democracy: A Scandinavian challenge. In Bjerknes , G. , Ehn , P. , & Kyng , M. (Eds.), Avebury, Aldershot, UK, pp. 17-57.
35. Franz , C. R. , & Robey , D. (1984). An investigation of user-led systems design: Rational and political perspectives. Communication of the ACM, 27(2), 112-126.
36. Hedberg , B. (1980). Using computerized information systems to design better organizations and jobs. The human side of information processing. In Bjorn-Andersen , N. (Ed.), North Holland, Amsterdam, pp. 19-33.
37. Hirchheim , R. A. , & Klein , H. K. (1994). Realizing emancipatory principles in information systems development: The case for ethics. MIS Quarterly, 18(1), 83-109.
38. Jarvenpaa , S. L. , & Ives , B. (1991). Executive involvement and participation in the management of information technology. MIS Quarterly, 15(2), 205-227.
39. Jiang , J. J. , Klein , G. , & Chen , H. G. (2006). The effects of user partnering and user non-support on project performance. JAIS, 7(2), 68-90.
40. McGrath , K. (2005). Doing critical research in information systems:Acase of theory and practice not informing each other. Information Systems Journal, 15, 85-101.
41. Mumford , E. (1983). Designing human systems: The ethics method. Manchester Business School, Manchester, UK.
42. Newman , M. , & Noble , F. (1990). User involvement as an interaction process: A case study. Information Systems Research, 1(1), 89-113.
43. Nielsen , J. F. , & Relsted , N. J. (1994). A new agenda for user participation: Reconsidering the old Scandinavian prescription. Scandinavian Journal of Information Systems, 6(2), 3-20.
44. Nygaard , K. , & Sorgaard , P. (1987). The perspective concept in informatics. Computers and democracy: A Scandinavian challenge. In Bjerknes , G. , Ehn , P. , & Kyng , M. (Eds.), Avebury, Aldershot, UK.
45. Olerup , A. (1989). Socio-technical design of computer-assisted work: A discussion of the ethics and tavistock approaches. Scandinavian Journal of Information Systems, 1(1), 43-71.
46. Verlinden , T. (2003). Colruyt: Profit sharing increases bond between company and employees. Scope on People and Work, 1, 26-29.
47. Wood , J. , & Silver , D. (1989). Joint application design: How to design quality systems in 40% less time. John Wiley & Sons, New York.