Must we appear to be all-knowing? Patients' and family physicians' perspectives on information seeking during consultations

Canadian Family Physician

Volumn 57, Issue 6, 2011, Pages

  Kahane, Steven ^a,b   Stutz, Eric ^b   Aliarzadeh, Babak ^c  

^a UNIVERSITY OF TORONTO   (Canada)

^b NORTH YORK GENERAL HOSPITAL   (Canada)

^c North Toronto Primary Care Research Network   (Canada)

Author keywords

[No Author keywords available]

Indexed keywords

ADULT; AGE DISTRIBUTION; COMPARATIVE STUDY; CONSULTATION; CONTROLLED STUDY; EDUCATIONAL STATUS; ELECTRONIC MEDICAL RECORD; FEMALE; GENERAL PRACTITIONER; HEALTH CARE QUALITY; HUMAN; INTERNET PROTOCOL; MALE; MEDICAL INFORMATION; PATIENT ATTITUDE; RESIDENCY EDUCATION; REVIEW;

ADOLESCENT; ADULT; AGE FACTORS; AGED; AGED, 80 AND OVER; ATTITUDE OF HEALTH PERSONNEL; CLINICAL COMPETENCE; FAMILY PRACTICE; FEMALE; HUMANS; INFORMATION SEEKING BEHAVIOR; INTERNET; MALE; MIDDLE AGED; ONTARIO; PATIENT SATISFACTION; PHYSICIAN-PATIENT RELATIONS; PHYSICIANS, FAMILY; REFERENCE BOOKS, MEDICAL; SELF REPORT; YOUNG ADULT;

EID: 79959283893     PISSN: 0008350X     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Review

References (21)

1. Coumou HC, Meijman FJ. How do primary care physicians seek answers to clinical questions? A literature review. J Med Libr Assoc 2006;94(1):55-60.
2. Hunt DL, Haynes RB, Hanna SE, Smith K. Effects of computer-based clinical decision support systems on physician performance and patient outcomes: a systematic review. JAMA 1998;280(15):1339-46. (Pubitemid 28473723)
3. Kawamoto K, Houlihan CA, Balas EA, Lobach DF. Improving clinical practice using clinical decision support systems: a systematic review of trials to identify features critical to success. BMJ 2005;330(7494):765. Epub 2005 Mar 14.
4. Westbrook JI, Gosling AS, Coiera EW. The impact of an online evidence system on confidence in decision making in a controlled setting. Med Decis Making 2005;25(2):178-85. (Pubitemid 40411460)
5. McColl A, Smith H, White P, Field J. General practitioners' perceptions of the route to evidence based medicine: a questionnaire survey. BMJ 1998;316(7128):361-5. (Pubitemid 28121264)
6. Ely JW, Osheroff JA, Ebell MH, Chambliss ML, Vinson DC, Stevermer JJ, et al. Obstacles to answering doctors' questions about patient care with evidence: qualitative study. BMJ 2002;324(7339):710.
7. Blumenthal D. Doctors in a wired world: can professionalism survive connectivity? Milbank Q 2002;80(3):525-46, iv.
8. McAlearney AS, Schweikhart SB, Medow MA. Doctors' experience with handheld computers in clinical practice: qualitative study. BMJ 2004;328(7449):1162.
9. Lottridge D, Chignell M, Straus S. Social impacts of handheld computer information retrieval during physician-patient communication. Paper presented at: Proceedings of the 20th International Symposium on Human Factors in Telecommunication; 2006 Mar 22; Sophia-Antipolis, France. Available from: www.hft.org/HFT06/paper06/27-Lottridge.pdf. Accessed 2011 Apr 14.
10. McCord G, Pendleton BF, Schrop SL, Weiss L, Stockton L, Hamrich LM. Assessing the impact on patient-physician interaction when physicians use personal digital assistants: a Northeastern Ohio Network (NEON) study. J Am Board Fam Med 2009;22(4):353-9.
11. Rudkin SE, Langdorf MI, Macias D, Oman JA, Kazzi AA. Personal digital assistants change management more often than paper texts and foster patient confidence. Eur J Emerg Med 2006;13(2):92-6. (Pubitemid 44153120)
12. Houston TK, Ray MN, Crawford MA, Giddens T, Berner ES. Patient perceptions of physician use of handheld computers. AMIA Annu Symp Proc 2003:299-303.
13. Berner ES, Savage GT, Houston TK, Williams ES, Crawford MA, Ray MN. Impact of patient feedback on residents' handheld computer use: a multi-site study. Stud Health Technol Inform 2004;107(Pt 1):582-6.
14. Garrison GM, Bernard ME, Rasmussen NH. 21st-century health care: the effect of computer use by physicians on patient satisfaction at a family medicine clinic. Fam Med 2002;34(5):362-8.
15. Rouf E, Whittle J, Lu N, Schwartz MD. Computers in the exam room: differences in physician-patient interaction may be due to physician experience. J Gen Intern Med 2007;22(1):43-8. (Pubitemid 47308789)
16. Hsu J, Huang J, Fung V, Robertson N, Jimison H, Frankel R. Health information technology and physician-patient interactions: impact of computers on communication during outpatient primary care visits. J Am Med Inform Assoc 2005;12(4):474-80. Epub 2005 Mar 31. (Pubitemid 40922908)
17. Als AB. The desk-top computer as a magic box: patterns of behaviour connected with the desk-top computer; GPs' and patients' perceptions. Fam Pract 1997;14(1):17-23. (Pubitemid 27099970)
18. Solomon GL, Dechter M. Are patients pleased with computer use in the examination room? J Fam Pract 1995;41(3):241-4.
19. Ridsdale L, Hudd S. Computers in the consultation: the patient's view. Br J Gen Pract 1994;44(385):367-9. (Pubitemid 24243666)
20. Sim MG, Khong E, Jiwa M. Does general practice Google? Aust Fam Physician 2008;37(6):471-4.
21. College of Family Physicians of Canada, Canadian Medical Association, Royal College of Physicians and Surgeons of Canada. National Physician Survey 2007. Mississauga, ON: College of Family Physicians of Canada; 2007. Available from: www.nationalphysiciansurvey.ca. Accessed 2011 Apr 15.