The incommensurability of nursing as a practice and the customer service model: An evolutionary threat to the discipline

Nursing Philosophy

Volumn 12, Issue 3, 2011, Pages 158-166

  Austin, Wendy J ^a  

^a UNIVERSITY OF ALBERTA   (Canada)

Author keywords

Compassion fatigue; Ethics of care; McDonaldization; Rationalization; Relational ethics

Indexed keywords

ARTICLE; DYSTHYMIA; EMPATHY; HEALTH CARE DELIVERY; HUMAN; MORALITY; NONBIOLOGICAL MODEL; NURSE PATIENT RELATIONSHIP; NURSING; NURSING STAFF; ORGANIZATION AND MANAGEMENT; PSYCHOLOGICAL ASPECT;

DELIVERY OF HEALTH CARE; EMPATHY; HUMANS; MENTAL FATIGUE; MODELS, ORGANIZATIONAL; MORALS; NURSE-PATIENT RELATIONS; NURSING; NURSING STAFF;

EID: 79958863406     PISSN: 14667681     EISSN: 1466769X     Source Type: Journal    
DOI: 10.1111/j.1466-769X.2011.00492.x     Document Type: Article

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