Performance benchmarking in utility regulation: The worldwide experience

Polish Journal of Environmental Studies

Volumn 20, Issue 1, 2011, Pages 125-132

  Marques, Rui Cunha ^a   Simões, Pedro ^b   Pires, João Simão ^c  

^a UNIVERSITY OF LISBON   (Portugal)

^b UNIVERSITY OF LISBON   (Portugal)

^c Water and Waste Services Regulation Authority (ERSAR)   (Portugal)

Author keywords

Benchmarking; Regulation; Water sector; Yardstick competition

Indexed keywords

EID: 79958158658     PISSN: 12301485     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (23)

1. ROUSE M. Institutional Governance and Regulation of Water Services. The essential elements. International Water Association, IWA Publishing, 2007.
2. Mikulik J., Babina M. The role of universities in environmental management. Polish Journal of Environmental Studies, 18, (4), 527, 2009.
3. Marques R., De Witte K. Towards a benchmarking paradigm in the European water and sewerage services. Public Money and Management, 30, (1), 42, 2010.
4. MARQUES R. Performance benchmarking in water and sewerage services regulation: Principles and experiences. Water Utility Management International, 1, (2), 16,2006.
5. Shleifer A. A theory of yardstick competition. Rand Journal of Economics, 6, (3), 319,1985.
6. MARQUES R. Worldwide Case-studies of Water and Sewerage Regulation. International Water Association. IWA Publishing. 2010.
7. BALLANCE T., TAYLOR A. Competition and Economic Regulation in Water. The Future of the European Water Industry. International Water Association, IWA Publishing, 2005.
8. MARQUES R. A yardstick competition model for Portuguese water and sewerage services regulation. Utilities Policy, 14, (3), 175,2006.
9. BYATT I. The water regulation regime in England and Wales. Ed. Henry, C., Matheau, M., Jeunemaître, A. Regulation of Network Utilities. The European Experience. Oxford University Press, 2001.
10. Lorenzo J., Sánchez I. Environmental management systems in European municipalities. Polish Journal of Environmental Studies, 15, (5C), 21, 2006.
11. LITTLECHILD S. Economic Regulation of Privatized Water Authorities. Her Majesty's Stationery Office (HMSO), Department of Environment, London, 1986.
12. COELLIT, ESTACHE A., PERELMAN S., TRUJILLO L. A Primer on Efficiency Measurement for Utilities and Transport Regulators, World Bank Publications, Washington DC, 2003.
13. MARQUES R., SIMÕES P. Does the sunshine regulatory approach work? Governance and regulation model of the urban waste services in Portugal. Resources, Conservation and Recycling 52, (8/9), 1040, 2008.
14. BUSTOS A., GALETOVIC A. Monopoly regulation, Chilean style: the efficient firm standard in theory and practice. CEA Working Paper. Unversidad de Chile, 2002.
15. ESC Melbourne's Retail Water and Sewerage Companies. July 2006-June 2007. Performance Report. Essential Services Commission, Melbourne, 2007.
16. CHAVEZ C., QUIROGA M. Regulatory schemes for water provision in theory and practice. In Second Meeting on the Tariff Reform in the Municipal Water Supply of the NIS. Moscow, 2-4 June, 2002.
17. NWASCO. Urban and Peri-urban Water Supply arid Sanitation Sector Report 2006/2007. National Water Supply & Sanitation Council, Lusaka, Zambia, 2007.
18. OFWAT. Report on Water and Sewerage Service Unit Costs and Relative Efficiency Regulatory Director Letter no. 2. Water Services Regulation Authority, Birmingham, 2007.
19. OFWAT. Levels of Service for the Water Industry in England and Wales - 2006-07 Report. Water Services Regulation Authority, Birmingham, 2007.
20. Marques R., Contreras F. Performance-based potable water and sewer service regulation. The Colombian regulatory model. Cuadernos Administración, 20, (34), 283, 2007.
21. DANESI L., PASSARELLIM, PERUZZIP. Water services reform in Italy: its impacts on regulation, investment and affordability. Water Policy, 9, (1), 33, 2007.
22. IRAR. Relatório Anual do Sector de Águas e Resíduos em Portugal - 2007. Institute for the Regulation of Water and Solid Waste, Lisbon, 2008.
23. PREVEDELO C. Les Indicateurs de Performance des Services de Distribution d'Eau. Matinée d'Informacion et Sensibilisation, Les Obrigations Légales en Matiére de Tarificación de l'Eau en Región Wallon, Aquawal, Namur, 2007.