Technology roadmapping for technology-based product-service integration: A case study

Journal of Engineering and Technology Management - JET-M

Volumn 28, Issue 3, 2011, Pages 128-146

  Geum, Youngjung ^a   Lee, Sungjoo ^b   Kang, Daekook ^a   Park, Yongtae ^a  

^a Seoul National University   (South Korea)

^b Ajou University   (South Korea)

Author keywords

Integration; Korean industry; Product service integration; Product service system; Technology; Technology roadmapping

Indexed keywords

DYNAMIC MARKET; GENERIC STRUCTURE; KOREAN INDUSTRY; PRODUCT-SERVICE INTEGRATION; PRODUCT-SERVICE SYSTEMS; PRODUCTS AND SERVICES; ROADMAP; ROADMAPPING; SINGLE PRODUCT; STRATEGIC MANAGEMENT; TECHNOLOGY ROADMAPPING; TECHNOLOGY-BASED;

INDUSTRIAL MANAGEMENT; PLANNING; TECHNOLOGY;

INTEGRATION;

EID: 79958157528     PISSN: 09234748     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jengtecman.2011.03.002     Document Type: Article

References (49)

1. H. Abe, T. Ashiki, A. Suzuki, F. Jinno, and H. Sakuma Integrating business modeling and roadmapping methods - The Innovation Support Technology (IST) approach Technological Forecasting and Social Change 76 1 2009 80 90
2. R.E. Albright, and T.A. Kappel Roadmapping in the corporation Research Technology Management 46 2 2003 31 40
3. T. Alonso-Rasgado, G. Thompson, and B.O. Elfström The design of functional (total care) products Journal of Engineering Design 15 6 2004 514 540
4. Y. An, S. Lee, and Y. Park Development of an integrated product-service roadmap with QFD: a case study on mobile communications International Journal of Service Industry Management 19 5 2008 621 638
5. K. Auernhammer, and M. Stabe Integrated development of products and services V. Mařík, L. Camarinha-Matos, H. Afsarmanesh, Knowledge and Technology Integration in Production and Services: Balancing Knowledge and Technology in Product and Service Life Cycle 2002 Springer
6. A.M. Badawy Technology management simply defined: a tweet plus two characters Journal of Engineering and Technology Management 26 4 2009 219 224
7. T.S. Baines, H.W. Lightfoot, S. Evans, A. Neely, R. Greenough, J. Peppard, R. Roy, E. Shehab, A. Braganza, A. Tiwari, J.R. Alcock, J.P. Angus, M. Bastl, A. Cousens, P. Irving, M. Johnson, J. Kingston, H. Lockett, V. Martinez, P. Michele, D. Tranfield, I.M. Walton, and H. Wilson State-of-the-art in product-service systems Proceedings of the Institution of Mechanical Engineers. Part B, Journal of Engineering Manufacture 221 10 2007 1543 1552
8. M.J. Bitner, S.W. Brown, and M.L. Meuter Technology infusion in service encounters Journal of the Academy of Marketing Science 28 1 2000 138 149
9. C. Borés, C. Saurina, and R. Torres Technological convergence: a strategic perspective Technovation 23 1 2003 1 13
10. R. Brown, and S. O'Hare The use of technology roadmapping as an enabler of knowledge management Institution of Electrical Engineers 7 2001 1 6
11. T.U. Daim, and T. Oliver Implementing technology roadmap process in the energy services sector: a case study of a government agency Technological Forecasting & Social Change 75 2008 687 720 (Pubitemid 351737230)
12. A. Drejer Integrating product and technology development International Journal of Technology Management 24 2/3 2002 124 142 (Pubitemid 34882583)
13. J.A. Fitzsimmons, and M.J. Fitzsimmons Service Management for Competitive Advantage 1994 McGraw-Hill New York 22 pp.
14. K.G. Fouskas, G.M. Giaglis, P.E. Kourouthanassis, S. Karnouskos, A. Pitsillides, and M. Stylianou A roadmap for research in mobile business International Journal of Mobile Communications 3 4 2005 350 373 (Pubitemid 40773714)
15. R.T. Frambach, I. Wels-Lips, and A. Gündlach Proactive product service strategies - an application in the European health market Industrial Marketing Management 26 4 1997 341 352 (Pubitemid 127161132)
16. C.M. Froehle, and A.V. Roth New measurement scales for evaluating perceptions of the technology-mediated customer service experience Journal of Operation Management 22 1 2004 1 21
17. J.R. Galbraith Organizing to deliver solutions Organizational Dynamics 31 2 2002 194 207
18. Y. Geum, D. Kang, H. Lee, and Y. Park Technology Interfaces in Product-Service Integration: Concept and Typology 2010 Portland International Center for Management of Engineering and Technology (PICMET) Bangkok, Thailand
19. M. Goedkoop, C. van Haler, H. te Riele, and P. Rommers Product service-systems, ecological and economic basics Report for Dutch Ministries of Environment (VROM) and Economic Affairs (EZ) 1999
20. J.P. Guiltinan The price bundling of services: a normative framework Journal of Marketing 51 2 1987 74 85
21. B.J. Hicks, S.J. Culley, C.A. McMahon, and P. Powell Understanding information systems infrastructure in engineering SMEs: a case study Journal of Engineering and Technology Management 27 1-2 2010 52 73
22. A. Kameoka Strategic technology roadmapping: a new challenge to 'just-in-time innovation Tokyo International Forum - Effectiveness of Technological Roadmap to Promote Industry-University Cooperation and Its Application Tokyo 2005
23. T.A. Kappel Perspectives on roadmaps: how organizations talk about the future Journal of Product Innovation Management 18 1 2001 39 50 (Pubitemid 32092785)
24. C. Kim, H. Kim, S.H. Han, C. Kim, M.K. Kim, and S.H. Park Developing a technology roadmap for construction R&D through interdisciplinary research efforts Automation in Construction 18 3 2009 330 337
25. Y.B. Kim, and D. Kim Healthcare service with ubiquitous sensor networks for the disabled and elderly people Lecture Notes in Computer Science 2006 716 723 (Pubitemid 44365163)
26. R. Kumar, and U. Kumar Service delivery strategy: trends in mining industries International Journal of Mining, Reclamation and Environment 18 4 2004 299 307 (Pubitemid 40217903)
27. S. Lee, and Y. Park Customization of technology roadmaps according to roadmapping purposes: overall process and detailed modules Technology Forecasting and Social Change 72 5 2005 567 583 (Pubitemid 40553695)
28. J.J. McCarthy, D.J. Haley, and B.W. Dixon Science and technology roadmapping to support project planning Proceedings of the PICMET'01 Portland 2001
29. R. McIvor, P. Humphreys, and T. Cadden Supplier involvement in product development in the electronics industry: a case study Journal of Engineering and Technology Management 23 4 2006 374 397 (Pubitemid 44791866)
30. O. Mont Clarifying the concept of product service systems Journal of Cleaner Production 10 3 2002 237 245 (Pubitemid 34065080)
31. E. Manzini, and C. Vezolli A strategic design approach to develop sustainable product service systems: examples taken from the 'environmentally friendly innovation' Italian prize Journal of Cleaner Production 11 8 2003 851 857
32. H. Meier, and O. Völker Industrial product-service systems - typology of service supply chain for IPS2 providing M. Mitsuishi, K. Ueda, F. Kimura, Manufacturing Systems and Technologies for the New Frontier, Proceedings of the 41st CIRP Conference on Manufacturing Systems 2008 485 488
33. H. Meier, R. Roy, and G. Seliger Industrial product-service systems - IPS2 CIRP Annals-Manufacturing Technology 2010 10.1016/j.cirp.2010.05.004
34. K. Nakamura, T. Aoki, M. Hosoya, Y. Fukuzawa, and A. Kameoka A roadmapping practice for enhancing the Japanese engineering service towards advanced IT network age Proceedings of the 15th International Conference on Management of Technology Beijing 2006
35. J. Nihtilä R&D - production integration in the early phases of new product development projects Journal of Engineering and Technology Management 16 1 1999 55 81
36. Y. Park, and H. Lee Towards integration of products and services: literature review and phraseology International Conference on Management and Service Science Beijing, China, 2009 2009
37. I.J. Petrick, and A.E. Echols Technology roadmapping in review: a tool for making sustainable new product development decisions Technological Forecasting and Social Change 71 1 2004 81 100 (Pubitemid 38047686)
38. R. Phaal, C.J.P. Farrukh, and D.R. Probert Technology roadmapping - a planning framework for evolution and revolution Technological Forecasting and Social Change 71 1 2004 5 26 (Pubitemid 38047683)
39. M. Rinne Technology roadmaps: infrastructure for innovation Technological Forecasting and Social Change 71 1 2004 67 80 (Pubitemid 38047685)
40. G.N. Stock, and M.V. Tatikonda External technology integration in product and process development International Journal of Operations and Production Management 24 7 2004 642 665 (Pubitemid 38956478)
41. E. Sundin, M. Lindahl, A. Öhrwall Rönnbäck, G. Ölundh Sandström, and J. Östlin Integrated product and service engineering methodology Proceedings of 11th International Conference of Sustainable Innovation Chicago 2006
42. M. Swink Completing projects on-time: how project acceleration affects new product development Journal of Engineering and Technology Management 20 4 2003 319 344
43. M.V. Tatikonda, and M.M. Montoya-Weiss Integrating operations and marketing perspectives of product innovation: the influence of organizational process factors and capabilities on development performance Management Science 47 1 2001 151 172 (Pubitemid 34191968)
44. A. Tukker Eight types of product-service system: eight ways to sustainability? Experiences from Suspronet Business Strategy and the Environment 13 4 2004 246 260 (Pubitemid 39000800)
45. B.A. Vojak, and F.A. Chambers Roadmapping disruptive technical threats and opportunities in complex, technology-based subsystems: the SAILS methodology Technological Forecasting and Social Change 71 1 2004 121 139 (Pubitemid 38047689)
46. S.T. Walsh Roadmapping a disruptive technology: a case study the emerging microsystems and top-down nanosystems industry Technological Forecasting and Social Change 71 1-2 2004 161 185 (Pubitemid 38047690)
47. R. Wells, R. Phaals, C. Farrukh, and D. Probert Technology roadmapping for a service organization Research Technology Management 47 2 2004 46 51
48. X. Yang, P. Moore, and S.K. Chong Intelligent products: from lifecycle data acquisition to enabling product-related services Computers in Industry 60 3 2009 184 194
49. Y. Yasunaga, M. Watanabe, and M. Korenaga Application of technology roadmaps to governmental innovation policy for promoting technology convergence Technological Forecasting and Social Change 76 1 2009 61 79