메뉴 건너뛰기




Volumn 35, Issue 3, 2011, Pages 243-257

The Quality assurance and improvement workforce in social services: An exploratory examination

Author keywords

Professionals; Quality assurance; Quality improvement; Social services; Workforce

Indexed keywords


EID: 79958084519     PISSN: 03643107     EISSN: 15444376     Source Type: Journal    
DOI: 10.1080/03643107.2011.575335     Document Type: Article
Times cited : (6)

References (20)
  • 1
    • 79958173344 scopus 로고    scopus 로고
    • Council on Accreditation. Retrieved from
    • Council on Accreditation. (2006). The 8th edition standards. Retrieved from http://www.coanet.org/front3/page.cfm?sect=55&cont=4190#Development%20Process
    • (2006) The 8th edition standards
  • 2
    • 79958139651 scopus 로고    scopus 로고
    • Council on Accreditation. (n.d.), Retrieved from
    • Council on Accreditation. (n.d.). About COA. Retrieved from http://www.coanet.org/front3/page.cfm?sect=1&cont=4320
    • About COA
  • 4
    • 0003964033 scopus 로고
    • Cambridge, MA: MIT Center for Advanced Engineering
    • Deming, W. E. (1986). Out of the crisis. Cambridge, MA: MIT Center for Advanced Engineering.
    • (1986) Out of the crisis
    • Deming, W.E.1
  • 6
    • 0021847869 scopus 로고
    • The perceived training needs of quality assurance professionals in eight eastern states
    • Hoare, C., Burns, M., & Akerlund, K. (1985). The perceived training needs of quality assurance professionals in eight eastern states. Quality Review Bulletin, 11(3), 87-92.
    • (1985) Quality Review Bulletin , vol.11 , Issue.3 , pp. 87-92
    • Hoare, C.1    Burns, M.2    Akerlund, K.3
  • 7
    • 0000089604 scopus 로고    scopus 로고
    • Six Sigma black belts: What do they need to know?
    • Hoerl, R. (2001). Six Sigma black belts: What do they need to know? Journal of Quality Technology, 33(4), 391-406.
    • (2001) Journal of Quality Technology , vol.33 , Issue.4 , pp. 391-406
    • Hoerl, R.1
  • 8
    • 0022666196 scopus 로고
    • Quality assurance professionals: A national profile
    • Kahn, J. (1986). Quality assurance professionals: A national profile. Dimensions in Health Services, 63(1), 14.
    • (1986) Dimensions in Health Services , vol.63 , Issue.1 , pp. 14
    • Kahn, J.1
  • 9
    • 0001783241 scopus 로고    scopus 로고
    • Sampling in qualitative research
    • In B. F. Crabtree & W. L. Miller (Eds.) Thousand Oaks, CA: Sage Publications
    • Kuzel, A. J. (1999). Sampling in qualitative research. In B. F. Crabtree & W. L. Miller (Eds.) Doing qualitative research (pp. 236-252). Thousand Oaks, CA: Sage Publications.
    • (1999) Doing qualitative research , pp. 236-252
    • Kuzel, A.J.1
  • 10
    • 0025518332 scopus 로고
    • NAQAP position paper: The role of quality improvement in heath care quality assurance
    • Martin, C. (1990). NAQAP position paper: The role of quality improvement in heath care quality assurance. Journal of Quality Assurance, 12(5), 12-18.
    • (1990) Journal of Quality Assurance , vol.12 , Issue.5 , pp. 12-18
    • Martin, C.1
  • 12
    • 0001902075 scopus 로고    scopus 로고
    • Depth interviewing
    • In B. F. Crabtree and W. L. Miller (Eds.) Thousand Oaks, CA: Sage Publications
    • Miller, W. L., & Crabtree, B. F. (1999). Depth interviewing. In B. F. Crabtree and W. L. Miller (Eds.) Doing qualitative research (pp. 89-107). Thousand Oaks, CA: Sage Publications.
    • (1999) Doing qualitative research , pp. 89-107
    • Miller, W.L.1    Crabtree, B.F.2
  • 14
    • 0026335189 scopus 로고
    • Total quality management: A new challenge for quality assurance professionals
    • Pelling, M. (1991). Total quality management: A new challenge for quality assurance professionals. Journal of American Health Information Management Association, 62(12), 32-36.
    • (1991) Journal of American Health Information Management Association , vol.62 , Issue.12 , pp. 32-36
    • Pelling, M.1
  • 15
    • 55349125039 scopus 로고    scopus 로고
    • Qualitative Solutions and Research (QSR), Melbourne, Australia: QSR International
    • Qualitative Solutions and Research (QSR) (2006). NVivo 7.0.: Using NVivo in qualitative research. Melbourne, Australia: QSR International.
    • (2006) NVivo 7.0.: Using NVivo in qualitative research
  • 16
    • 25444442580 scopus 로고    scopus 로고
    • The role and function of quality assurance officers in Ontario hospitals
    • Rondeau, K., & Birdi, N. (2005). The role and function of quality assurance officers in Ontario hospitals. The Quality Assurance Journal, 9, 179-185.
    • (2005) The Quality Assurance Journal , vol.9 , pp. 179-185
    • Rondeau, K.1    Birdi, N.2
  • 17
    • 0004016106 scopus 로고
    • New York, NY: Doubleday/Currency
    • Senge, P. (1994). The fifth discipline. New York, NY: Doubleday/Currency.
    • (1994) The fifth discipline
    • Senge, P.1
  • 18
    • 15744372533 scopus 로고    scopus 로고
    • Leading business improvement: A new role for statisticians and quality professionals
    • Snee, R. (2005). Leading business improvement: A new role for statisticians and quality professionals. Quality and Reliability Engineering International, 21, 235-242.
    • (2005) Quality and Reliability Engineering International , vol.21 , pp. 235-242
    • Snee, R.1
  • 19
    • 0037247295 scopus 로고    scopus 로고
    • Future considerations for the training and development of Australian quality managers
    • Stewart, D., & Waddell, D. (2003). Future considerations for the training and development of Australian quality managers. The Total Quality Management Magazine, 15(1), 37-42.
    • (2003) The Total Quality Management Magazine , vol.15 , Issue.1 , pp. 37-42
    • Stewart, D.1    Waddell, D.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.