A new foundation for quality management in the business environment of the twenty-first century

Total Quality Management and Business Excellence

Volumn 22, Issue 5, 2011, Pages 587-598

  van der Wiele, Ton ^a   van Iwaarden, Jos ^a   Williams, Roger ^a   Eldridge, Steve ^b  

^a ERASMUS UNIVERSITY   (Netherlands)

^b UNIVERSITY OF MANCHESTER   (United Kingdom)

Author keywords

Management control; Simons' levers of control; Uncertainty

Indexed keywords

EID: 79958014997     PISSN: 14783363     EISSN: 14783371     Source Type: Journal    
DOI: 10.1080/14783363.2011.568264     Document Type: Article

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