Mistreatment in assisted living facilities: Complaints, substantiations, and risk factors

Gerontologist

Volumn 51, Issue 3, 2011, Pages 343-353

  Phillips, Linda R ^a   Guo, Guifang ^b  

^a UNIVERSITY OF CALIFORNIA   (United States)

^b PEKING UNIVERSITY HEALTH SCIENCE CENTER   (China)

Author keywords

[No Author keywords available]

Indexed keywords

AGED; ARTICLE; ASSISTED LIVING FACILITY; ELDER ABUSE; FEMALE; HEALTH CARE FACILITY; HEALTH CARE PERSONNEL; HUMAN; MALE; ORGANIZATION AND MANAGEMENT; RISK FACTOR; STANDARD; STATISTICS; UNITED STATES;

AGED; ARIZONA; ASSISTED LIVING FACILITIES; ELDER ABUSE; FEMALE; HEALTH FACILITY SIZE; HEALTH PERSONNEL; HUMANS; MALE; RISK FACTORS;

EID: 79957453875     PISSN: 00169013     EISSN: 17585341     Source Type: Journal    
DOI: 10.1093/geront/gnq122     Document Type: Article

References (65)

1. Allen, P., Kellett, K., & Gruman, C. (2003). Elder abuse in Connecticut's nursing homes. Journal of Elder Abuse & Neglect, 15, 19-42. (Pubitemid 38707181)
2. Arizona Secretary of State. (2009). Arizona administrative code. Title 9. Health services. Retrieved from http://www.azsos.gov/public- services/Title-09/9-10.htm#pgfId-6598
3. Assisted Living Federation of America. (2009). Assisted living information. Retrieved from http://www.alfa.org/alfa/Default.asp
4. Boustani, M., Zimmerman, S., Williams, C. S., Gruber-Baldini, A. L., Watson, L., Reed, P. S., et al. (2005). Characteristics associated with behavioral symptoms related to dementia in long-term care residents. The Gerontologist, 45, Spec No 1, 56-61. doi:10.1093/geront/45.suppl-1.56 (Pubitemid 41606923)
5. Burgess, A. W., Dowdell, E. B., & Prentky, R. A. (2000). Sexual abuse of nursing home residents. Journal of Psychosocial Nursing and Mental Health Services, 38, 10-18.
6. Carlson, E. M. (2005). Critical issues in assisted living: Who's in, who's out, and who's providing the care. Washington, DC: National Senior Citizens Law Center.
7. Consumer Reports. (2005). Assisted living: How much assistance can you really count on? 70, 28-33.
8. Dyer, C. B., Pavlik, V. N., Murphy, K. P., & Hyman, D. J. (2000). The high prevalence of depression and dementia in elder abuse or neglect. Journal of the American Geriatrics Society, 48, 205-208. (Pubitemid 30106526)
9. Fulmer, T. (1991). Elder mistreatment: Progress in community detection and intervention. Family & Community Health, 14, 26-34.
10. Goergen, T. (2001). Stress, confict, elder abuse and neglect in German nursing homes: A pilot study among professional caregivers. Journal of Elder Abuse & Neglect, 13, 1-26.
11. Goodridge, D. M., Johnston, P., & Thomson, M. (1996). Confict and aggression as stressors in the work environment of nursing assistants: Implications for institutional elder abuse. Journal of Elder Abuse & Neglect, 8, 49-67. (Pubitemid 126715777)
12. Gruber-Baldini, A. L., Boustani, M., Sloane, P. D., & Zimmerman, S. (2004). Behavioral symptoms in residential care/assisted living facilities: Prevalence, risk factors, and medication management. Journal of the American Geriatrics Society, 52, 1610-1617. doi:10.1111/j.1532-5415.2004.52451.x (Pubitemid 41709912)
13. Hawes, C. (2003). Elder abuse in residential long-term care settings: What is known and what information is needed. In R. J. Bonnie, & R. B. Wallace (Eds.), Elder mistreatment: Abuse, neglect and exploitation in an aging America. Committee on National Statistics and Committee on Law and Justice, National Research Council. Washington, DC: National Academies Press pp. 446-500.
14. Hawes, C., & Kimbell, A. M. (2009). Detecting, addressing and preventing elder abuse in residential care facilities. Retrieved from http://www .ncjrs.gov/pdffles1/nij/grants/229299.pdf
15. Hawes, C., Phillips, C., Rose, M., Holan, S., & Sherman, M. (2003). A national survey of assisted living facilities. The Gerontologist, 43, 875-882. doi:10.1093/geront/43.6.875 (Pubitemid 38049686)
16. Hawes, C., Phillips, C. D., Rose, M., et al. (2000). U.S. Department of Health and Human Services, Offce of Disability, Aging and, Long-Term Care Policy. High service or high privacy assisted living facilities, their residents and staff results from a national survey. Retrieved from http://aspe.hhs.gov/ daltcp/reports/hshp.htm
17. Hirst, S. P. (2002). Defning resident abuse within the culture of long-term care institutions. Clinical Nursing Research, 11, 267-284. DOI:10.1177/10573802011003004
18. Jogerst, G. J., Daly, J. M., Dawson, J. D., Peek-Asa, C., & Schmuch, G. (2006). Iowa nursing home characteristics associated with reported abuse. Journal of the American Medical Directors Association, 7, 203-207. doi:10.1016/j.jamda.2005.12.006 (Pubitemid 43671026)
19. Jogerst, G. J., Daly, J. M., & Hartz, A. J. (2008). State policies and nursing home characteristics associated with rates of resident mistreatment. Journal of the American Medical Directors Association, 9, 648-656. doi:10.1016/j.jamda.2008.05.005
20. Kayser-Jones, J. (2002). Malnutrition, dehydration, and starvation in the midst of plenty: The political impact of qualitative inquiry. Qualitative Health Research, 12, 1391-1405. doi:10.1177/1049732302238750
21. Kayser-Jones, J., Schell, E., Lyons, W., Kris, A. E., Chan, J., & Beard, R. L. (2003). Factors that infuence end-of-life care in nursing homes: The physical environment, inadequate staffng, and lack of supervision. The Gerontologist, 43, Spec No 2, 76-84. doi:10.1093/geront/43.suppl-2.76 (Pubitemid 41199649)
22. Krippendorf, K. (2004). Content analysis: An introduction to its methodology. Thousand Oaks, CA: Sage Publications.
23. Lachs, M. S., Berkman, L., Fulmer, T., & Horwitz, R. I. (1994). A prospective community-based pilot study of risk factors for the investigation of elder mistreatment. Journal of the American Geriatrics Society, 42, 169-173. (Pubitemid 24057355)
24. Lachs, M. S., Williams, C., O'Brien, S., Hurst, L., & Horwitz, R. (1997). Risk factors for reported elder abuse and neglect: A nine-year observational cohort study. The Gerontologist, 37, 469-474. (Pubitemid 27353647)
25. Lindbloom, E. J., Brandt, J., Hough, L. D., & Meadows, S. E. (2007). Elder mistreatment in the nursing home: A systematic review. Journal of the American Medical Directors Association, 8, 610-616. doi:10.1016/j.jamda.2007.09. 001 (Pubitemid 350056392)
26. Maas, M. L., Specht, J. P., Buckwalter, K. C., Gittler, J., & Bechen, K. (2008). Nursing home staffng and training recommendations for promoting older adults' quality of care and life: Part 1. Defcits in the quality of care due to understaffng and undertraining. Research in Gerontological Nursing, 1, 123-133. doi:10.3928/19404921-20080401-03
27. Magsi, H., & Malloy, T. (2005). Underrecognition of cognitive impairment in assisted living facilities. Journal of the American Geriatrics Society, 53, 295-298. DOI:10.1111/j.1532-5415.2005.53117.x (Pubitemid 41632557)
28. McCarthy, M. (2002). Report fnds abuse in US nursing homes goes unre-ported and unpunished. The Lancet, 359, 850. doi:10.1016/S0140-6736(02) 07984-9.
29. McNabney, M. K., Samus, Q. M., Lyketsos, C. G., Brandt, J., Onyike, C. U., Baker, A., et al. (2008). The spectrum of medical illness and medication use among residents of assisted living facilities in central Maryland. Journal of the American Medical Directors Association, 9, 558-564. doi:10.1016/j.jamda. 2008.03.003
30. Moore, D. S., & McCabe, G. P. (2008). Introduction to the practice of statistics. New York: W H Freeman & Co.
31. Munroe, D. J. (2003). Assisted living issues for nursing practice. Geriatric Nursing, 24, 99-105. doi:10.1067/mgn.2003.37 (Pubitemid 36582611)
32. National Center for Assisted Living. (2008). Assisted living state regulatory review 2008. Retrieved from http://www.ahcancal.org/ncal /resources/Documents/2008-reg-review.pdf
33. National Center on Elder Abuse. (2009). What is elder abuse? Administration on aging. Retrieved from http://www.aoa.gov/AoARoot/AoA- Programs/Elder-Rights/EA-Prevention/whatIsEA.aspx
34. National Center on Elder Abuse at the American Public Human Services Association. (1998). The National Elder Abuse Incidence Study. Final report. Prepared for the administration for children and families and the administration on aging in The U.S. Department of Health and Human Services. Retrieved from http://www.aoa.gov/AoARoot/AoA- Programs/Elder-Rights/Elder-Abuse/docs/ ABuseReport-full.pdf
35. National Citizen's Coalition for Nursing Home Reform. (2009). Consumer fact sheet: Abuse & neglect. Retrieved from http://www.nccnhr-.org/sites/ default/fles/advocate/Neglect-and-Abuse.pdf
36. Page, C., Conner, T., Prokhorov, A., Fang, Y., & Post, L. (2009). The effect of care setting on elder abuse: Results from a Michigan survey. Journal of Elder Abuse & Neglect, 21, 239-252.
37. Pillemer, K. (1985). The dangers of dependency: New fndings on domestic violence against the elderly. Social Problems, 33, 146-158.
38. Pillemer, K. (1988). Maltreatment of patients in nursing homes: Overview and research agenda. Journal of Health & Social Behavior, 29, 227-238.
39. Pillemer, K., & Bachman-Prehn, R. (1991). Helping and hurting: Predictors of maltreatment of patients in nursing homes. Research on Aging, 13, 74-95.
40. Pillemer, K., & Hudson, B. (1993). A model abuse prevention program for nursing assistants. The Gerontologist, 33, 128-131. (Pubitemid 23056177)
41. Pillemer, K. A., Menio, D. A., & Keller, B. H. (2003). Abuse-proofng your facility: A practical guide for preventing abuse in long-term care facilities. Clifton Park, NY: Delmar Learning.
42. Pillemer, K., & Suitor, J. J. (1992). Violence and violent feelings: What causes them among family caregivers? Journal of Gerontology, 47, S165-S172. doi:10.1093/geronj/47.4.S165
43. Rao, V., Spiro, J., Samus, Q., Steele, C., Baker, A., Brandt, J., et al. (2008). Insomnia and daytime sleepiness in people with dementia residing in assisted living: Findings from the Maryland Assisted Living Study. International Journal of Geriatric Psychiatry, 23, 199-206. DOI:10.1002/gps.1863 (Pubitemid 351308501)
44. Riportella-Muller, R., & Slesinger, D. P. (1982). The relationship of ownership and size to quality of care in Wisconsin nursing homes. The Gerontologist, 22, 429-434. (Pubitemid 13238434)
45. Rosenblatt, A., Samus, Q. M., Steele, C. D., Baker, A. S., Harper, M. G., Brandt, J., et al. (2004). The Maryland Assisted Living Study: Prevalence, recognition, and treatment of dementia and other psychiatric disorders in the assisted living population of central Maryland. Journal of the American Geriatrics Society, 52, 1618-1625. DOI:10.1111/j.1532-5415.2004.52452.x (Pubitemid 41709913)
46. Shaw, M. M. C. (1998). Nursing home resident abuse by staff: Exploring the dynamics. Journal of Elder Abuse & Neglect, 9, 1-21.
47. Shaw, M. M. (2004). Aggression toward staff by nursing home residents: Findings from a grounded theory study. Journal of Gerontological Nursing, 30, 43-54.
48. Shinan-Altman, S., & Cohen, M. (2009). Nursing aides' attitudes to elder abuse in nursing homes: The effect of work stressors and burnout. The Gerontologist, 49, 674-684. doi:10.1093/geront/gnp093
49. U.S. Government Accountability Offce. (1997). Report to the Honorable Ron Wyden, U.S. Senate: Long-Term Care: Consumer Protection and Quality-of-Care Issues in Assisted Living. GAO/HEHS-97-93. Retrieved from http://www.gao.gov/ archive/1997/he97093.pdf
50. U.S. Government Accountability Offce. (1999). Report to Congressional Requestors: Assisted living: Quality-of-Care and Consumer Protection
51. Issues in Four States. GAO/HEHS-99-27. Retrieved from http://www. gao.gov/archive/1999/he99027.pdf
52. U.S. Government Accountability Offce. (2002a). Report to Congressional Requestors: Nursing homes: More can be done to protect residents from abuse. GAO-02-312. Retrieved from http://www.gao.gov/new .items/d02312.pdf
53. U.S. Government Accountability Offce. (2002b). Testimony before the Special Committee on Aging, U.S. Senate: Nursing Homes: Many Shortcomings Exist in Efforts to Protect Residents from Abuse. Statement of Leslie G. Aronovitz. GAO-02-448T. Retrieved from http://www.gao.gov/new.items/d02448t.pdf
54. U.S. Government Accountability Offce, Committee on Finance Report (2003). Report to Congressional Requestors. Nursing home quality: Prevalence of serious quality problems remains unacceptably high, despite some decline. GAO-03-1016T. Retrieved from http://www.ga o.gov/new.items/d03561t.pdf
55. U.S. Government Accountability Offce. (2004). Report to Congressional Requestors: Nursing home deaths: Arkansas Coroner Referrals Confrm Weaknesses in State and Federal Oversight of Quality of Care. GAO-05-78. Retrieved from http://www.gao.gov/new.items /d0578.pdf
56. U.S. Government Accountability Offce. (2005). Report to Congressional Requestors: Nursing homes: Despite increased oversight, challenges remain in ensuring high-quality care and resident safety. GAO-06-117. Retrieved from http://www.gao.gov/new.items/d061 17.pdf
57. U.S. Government Accountability Offce. (2007). Testimony before the Special Committee on Aging, U.S. Senate: Nursing home reform continued attention is needed to improve quality of care in small but sig-nifcant share of homes. GAO-07-794T. Retrieved from http://www .gao.gov/new.items/d07794t.pdf
58. U.S. Government Accountability Offce. (2009a). CMS's special focus facility methodology should better target the most poorly performing homes, which tended to be chain affliated and for-proft. GAO-09-689. Retrieved from http://www.gao.gov/new.items/d09689.pdf
59. U.S. Government Accountability Offce. (2009b). Report to Congressional Requestors: Nursing homes: Addressing the factors underlying understatement of serious care problems requires sustained CMS and state commitment. GAO-10-70. Retreived from http://www.gao.gov/new .items/d1070.pdf
60. U.S. Government Accountability Offce. (2010). Report to Congressional Requestors: Poorly performing nursing homes: Special focus facilities are often improving, but CMS's program could be strengthened. GAO-10-197. Retrieved from http://www.gao.gov/new.items/d10197.pdf
61. U.S. House of Representatives. (2001). Report prepared for Rep. Henry A. Waxman. Abuse of residents is a major problem in U.S. nursing homes. Special Investigations Division, Committee on Government Reform. Retrieved from http://oversight.house.gov/images/stories /documents/20040830113750-34049.pdf
62. U.S. House of Representatives. (2002). Prepared for Rep. Tom Udall. Nursing home conditions in New Mexico: Many homes fail to meet federal standards for adequate care. Special Investigations Division, Committee on Government Reform. Retrieved from http://oversight .house.gov/images/stories/documents/ 20040830114201-65286.pdf
63. U.S. Senate Special Committee on Aging. (1999). Betrayal: The quality of care in California nursing homes: Complaint investigation processes often inadequate to protect residents. GAO/HEHS-99-80. Retrieved from http://www.gao.gov/archive/1999/he99080.pdf
64. U.S. Senate Special Committee on Aging. (2002). Safeguarding our seniors: Protecting the elderly from physical and sexual abuse in nursing homes. Serial No. 107-20. Washington, DC: U.S. Government Printing Offce. Retrieved from http://frwebgate.access.gpo.gov/cgi-bin/getdoc .cgi?dbname=107-senate- hearings&docid=f:78785.pdf
65. Wood, S., & Stephens, M. (2003). Vulnerability to elder abuse and neglect in assisted living facilities. The Gerontologist, 43, 753-757. doi:10.1093/geront/43.5.753 (Pubitemid 37310351)