An empirical study of the relations between hospital volume, teaching status, and service quality

Production and Operations Management

Volumn 20, Issue 3, 2011, Pages 303-318

  Theokary, Carol ^a   Justin Ren, Zhong ^a,b  

^a BOSTON UNIVERSITY   (United States)

^b MASSACHUSETTS INSTITUTE OF TECHNOLOGY   (United States)

Author keywords

healthcare operations; process quality; teaching status; volume

Indexed keywords

EID: 79956157460     PISSN: 10591478     EISSN: 19375956     Source Type: Journal    
DOI: 10.1111/j.1937-5956.2011.01228.x     Document Type: Article

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