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Volumn 6500, Issue , 2010, Pages 157-208

Modeling and negotiating service quality

Author keywords

[No Author keywords available]

Indexed keywords

QOS SPECIFICATIONS; RESEARCH CHALLENGES; RESEARCH PROBLEMS; SERVICE QUALITY;

EID: 79956104484     PISSN: 03029743     EISSN: 16113349     Source Type: Book Series    
DOI: 10.1007/978-3-642-17599-2_6     Document Type: Article
Times cited : (10)

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