A qualitative content analysis of nurse-patient communication in Iranian nursing

International Nursing Review

Volumn 58, Issue 2, 2011, Pages 171-180

  Fakhr Movahedi, A ^a   Salsali, M ^b   Negharandeh, R ^a   Rahnavard, Z ^a  

^a TEHRAN UNIVERSITY OF MEDICAL SCIENCES   (Iran)

^b Faculty of Nursing and Midwifery   (Iran)

Author keywords

Content analysis; Cultural and contextual factors; Iran; Nurse Patient communication; Patient Centred attitude; Qualitative study

Indexed keywords

ARTICLE; DOCTOR NURSE RELATION; HUMAN; INTERPERSONAL COMMUNICATION; IRAN; NURSE PATIENT RELATIONSHIP; RELIGION;

COMMUNICATION; HUMANS; IRAN; ISLAM; NURSE-PATIENT RELATIONS; PHYSICIAN-NURSE RELATIONS;

EID: 79955720510     PISSN: 00208132     EISSN: 14667657     Source Type: Journal    
DOI: 10.1111/j.1466-7657.2010.00861.x     Document Type: Article

References (49)

1. Adib Hajbaghery, M. & Salsali, M. (2005) A model for empowerment of nursing in Iran. BMC Health Services Research, 5, (24), 1-11.
2. Aein, F., Alhani, F., Mohammadi, E. & Kazemnejad, A. (2008) Marginating the interpersonal relationship: nurses and parent's experiences of communication in pediatric wards. Iranian Journal of Nursing Research, 3 (8-9), 71-83. (In Persian).
3. Anoosheh, M., Zarkhah, S., Faghihzadeh, S. & Vaismoradi, M. (2009) Nurse-patient communication barriers in Iranian nursing. International Nursing Review, 56 (2), 243-249.
4. Baile, W.F., etal. (2000) SPIKES-A six-step protocol for delivering bad news: application to the patient with cancer. Oncologist, 5 (4), 302-311.
5. Bakker, D.A., etal. (2001) Patient-health care provider communication during chemotherapy treatment: the perspectives of women with breast cancer. Patient Education and Counseling, 43 (1), 61-71.
6. Bensing, J., van Dulmen, S. & Tates, K. (2003) Communication in context: new directions in communication research. Patient Education and Counseling, 50 (1), 27-32.
7. Berry, J.A. (2009) Nurse practitioner/patient communication styles in clinical practice. The Journal for Nurse Practitioners, 5 (7), 508-515.
8. Bolster, D. & Manias, E. (2010) Person-centred interactions between nurses and patients during medication activities in an acute hospital setting: qualitative observation and interview study. International Journal of Nursing Studies, 47 (2), 154-165.
9. Breen, C.M., Abernethy, A.P., Abbott, K.H. & Tulsky, J.A. (2001) Conflict associated with decisions to limit life-sustaining treatment in intensive care units. Journal of General Internal Medicine, 16 (5), 283-289.
10. Caris-Verhallen, W., de Gruijter, I.M., Kerkstra, A. & Bensing, J.M. (1999) Factors related to nurse communication with elderly people. Journal of Advanced Nursing, 30 (5), 1106-1117.
11. Caris-Verhallen, W., Timmermans, L. & van Dulmen, S. (2004) Observation of nurse-patient interaction in oncology: review of assessment instruments. Patient Education and Counseling, 54 (3), 307-320.
12. Cass, A., etal. (2002) Sharing the true stories: improving communication between Aboriginal patients and healthcare workers. The Medical Journal of Australia, 176 (10), 466-471.
13. Chant, S., Jenkinson, T., Randle, J. & Russell, G. (2002) Communication skills: some problems in nursing education and practice. Journal of Clinical Nursing, 11 (1), 12-21.
14. Charlton, C.R., Dearing, K.S., Berry, J.A. & Johnson, M.J. (2008) Nurse practitioners' communication styles and their impact on patient outcomes: an integrated literature review. Journal of the American Academy of Nurse Practitioners, 20 (7), 382-388.
15. Cockburn, J. & Walters, W.A.W. (1999) Communication between doctors and patients. Current Obstetrics & Gynaecology, 9 (1), 34-40.
16. Cossette, S., Cara, C., Ricard, N. & Pepin, J. (2005) Assessing nurse-patient interactions from a caring perspective: report of the development and preliminary psychometric testing of the Caring Nurse-Patient Interactions Scale. International Journal of Nursing Studies, 42 (6), 673-686.
17. Gilbert, D.A. & Hayes, E. (2009) Communication and outcomes of visits between older patients and nurse practitioners. Nursing Research, 58 (4), 283-293.
18. Granados Gamez, G. (2009) The nurse-patient relationship as a caring relationship. Nursing Science Quarterly, 22 (2), 126-127.
19. Graneheim, U.H. & Lundman, B. (2004) Qualitative content analysis in nursing research: concepts, procedures and measures to achieve trustworthiness. Nurse Education Today, 24 (2), 105-112.
20. Hagerty, B.M. & Patusky, K.L. (2003) Reconceptualizing the nurse-patient relationship. Journal of Nursing Scholarship, 35 (2), 145-150.
21. Hall, J.A. (2003) Some observations on provider-patient communication research. Patient Education and Counseling, 50 (1), 9-12.
22. Henderson, S. (2003) Power imbalance between nurses and patients: a potential inhibitor of partnership in care. Journal of Clinical Nursing, 12 (4), 501-508.
23. Holloway, I. (2005) Qualitative Research in Health Care. Open University Press, McGraw-Hill Education, Maidenhead.
24. Ito, M. & Lambert, V.A. (2002) Communication effectiveness of nurses working in a variety of settings within one large university teaching hospital in western Japan. Nursing and Health Science, 4 (4), 149-153.
25. Kettunen, T., Poskiparta, M. & Liimatainen, L. (2000) Communicator styles of hospital patients during nurse-patient counseling. Patient Education and Counseling, 41 (2), 161-180.
26. Krippendorff, K. (2004) Content Analysis: An Introductory to Its Methodology. Sage Publication Inc, California.
27. Lauri, S., Lepist, M. & Kappeli, S. (1997) Patients' needs in hospital: nurses' and patients' views. Journal of Advanced Nursing, 25 (2), 339-346.
28. Lotzkar, M. & Bottorff, J.L. (2001) An observational study of the development of a nurse-patient relationship. Clinical Nursing Research, 10 (3), 275-294.
29. Magnusdottir, H. (2005) Overcoming strangeness and communication barriers: a phenomenological study of becoming a foreign nurse. International Nursing Review, 52 (4), 263-269.
30. Manongi, R.N., Nasuwa, F.R., Mwangi, R., Reyburn, H., Poulsen, A. & Chandler, C.I. (2009) Conflicting priorities: evaluation of an intervention to improve nurse-parent relationships on a Tanzanian paediatric ward. Human Resources for Health, 7, (50), 1-14.
31. May, C. (1990) Research on nurse-patient relationships: problems of theory, problems of practice. Journal of Advanced Nursing, 15 (3), 307-315.
32. McCabe, C. (2004) Nurse-patient communication: an exploration of patients' experiences. Journal of Clinical Nursing, 13 (1), 41-49.
33. Mirzabigi, G.H. [Hospitals needs to nurses are higher than the number of nurses who seek job] 2008. Available at: (in Persian), (Accessed in 21 September 2010).
34. Mohammadzadeh, S., Bakhtiari, S., Moshtagh, Z. & Ebrahimi, E. (2007) Communication barriers from nurses' and elderly patint's points of views at medical-surgical wards. Iranian Journal of Shahid-Beheshti's Nursing and Medwifery School, 16 (56), 1-8. (In Persian).
35. Munhall, P.L. (2006) Nursing Research: A Qualitative Perspective. Jones & Bartlett Publishers, Sudbury, MA.
36. O'Connell, E. (2008) Therapeutic relationships in critical care nursing: a reflection on practice. Nursing in Critical Care, 13 (3), 138-143.
37. Oulton, J.A. (1998) Communicating shows we care. International Nursing Review, 45 (4), 98-98.
38. Park, E.K. & Song, M. (2005) Communication barriers perceived by older patients and nurses. International Journal of Nursing Studies, 42 (2), 159-166.
39. Reynolds, W.J. & Scott, B. (2000) Do nurses and other professional helpers normally display much empathy. Journal of Advanced Nursing, 31 (1), 226-234.
40. Sheldon, L.K., Barrett, R. & Ellington, L. (2006) Difficult communication in nursing. Journal of Nursing Scholarship, 38 (2), 141-147.
41. Taylor, D.P., Coakley, A., Reardon, G. & Kuperman, G.J. (2004) An analysis of inpatient nursing communications needs. MEDINFO, 11 (2), 1393-1397.
42. Thomas, R.K. (2006) Health Communication. Springer Science and Business Media Inc, New York.
43. Thorne, S.E., etal. (2004) The context of health care communication in chronic illness. Patient Education and Counseling, 54 (3), 299-306.
44. Thorsteinsson, L.S. (2002) The quality of nursing care as perceived by individuals with chronic illnesses: the magical touch of nursing. Journal of Clinical Nursing, 11 (1), 32-40.
45. Tuohy, D. (2003) Student nurse-older person communication. Nurse Education Today, 23 (1), 19-26.
46. Turkel, M.C. & Ray, M.A. (2000) Relational complexity: a theory of the nurse-patient relationship within an economic context. Nursing Science Quarterly, 13 (4), 307-313.
47. Weber, H., Stöckli, M., Nübling, M. & Langewitz, W.A. (2007) Communication during ward rounds in Internal Medicine: an analysis of patient-nurse-physician interactions using RIAS. Patient Education and Counseling, 67 (3), 343-348.
48. White, A.K. (2003) Interactions between nurses and men admitted with chest pain. European Journal of Cardiovascular Nursing, 2 (1), 47-55.
49. Williams, A.M. & Irurita, V.F. (2004) Therapeutic and non-therapeutic interpersonal interactions: the patient's perspective. Journal of Clinical Nursing, 13 (7), 806-815.