Innovation profile: At UPMC, improving care processes to serve patients better and cut costs

Health Affairs

Volumn 30, Issue 3, 2011, Pages 400-403

  Meyer, Harris ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; CLINICAL PRACTICE; COST CONTROL; COST MINIMIZATION ANALYSIS; HEALTH CARE COST; HEALTH CARE DELIVERY; HEALTH CARE ORGANIZATION; HEALTH CARE PLANNING; HEALTH CARE QUALITY; HOSPITAL ADMISSION; HOSPITAL DISCHARGE; HOSPITAL PERSONNEL; HUMAN; LENGTH OF STAY; MEDICAL CARE; PATIENT SATISFACTION; SPINE SURGERY; TOTAL QUALITY MANAGEMENT; UPMC HEALTH SYSTEM; ECONOMICS; HEALTH SERVICES RESEARCH; MULTIHOSPITAL SYSTEM; NON PROFIT HOSPITAL; ORGANIZATION; ORGANIZATION AND MANAGEMENT; UNITED STATES; UNIVERSITY HOSPITAL;

ACADEMIC MEDICAL CENTERS; COST CONTROL; HOSPITALS, VOLUNTARY; MULTI-INSTITUTIONAL SYSTEMS; ORGANIZATIONAL CASE STUDIES; ORGANIZATIONAL INNOVATION; PENNSYLVANIA; QUALITY ASSURANCE, HEALTH CARE;

EID: 79955508848     PISSN: 02782715     EISSN: 15445208     Source Type: Journal    
DOI: 10.1377/hlthaff.2011.0139     Document Type: Article

References (4)

1. Balint M, Ball DH, Hare ML. Training medical students in patientcentered medicine. Compr Psychiatry. 1969;10:249-58.
2. Institute for Healthcare Improvement. Going lean in health care. Cambridge (MA): IHI; 2005.
3. Press Ganey [home page on the Internet]. South Bend (IN): Press Ganey; [cited 2011 Feb 8]. Available from: http://www.pressganey.com/index.aspx.
4. DiGioia A 3rd, Lorenz H, Greenhouse PK, Bertoty DA, Rocks SD. A patient-centered model to improve metrics without cost increase: viewing all care through the eyes of patients and families. J Nurs Adm. 2010;40(12):540-6.