Handoff communication: Using failure modes and effects analysis to improve the transition in care process

Quality Management in Health Care

Volumn 20, Issue 2, 2011, Pages 103-109

  Freitag, Michelle ^a   Carroll, V Susan ^a  

^a Rush Oak Park Hospital   (United States)

Author keywords

FMEA; handoff communication; information transfer; patient safety; quality; SBAR; transitions in care

Indexed keywords

ARTICLE; ELECTRONIC MEDICAL RECORD; HUMAN; INTERPERSONAL COMMUNICATION; ORGANIZATION AND MANAGEMENT; PATIENT CARE; PATIENT SATISFACTION; RISK FACTOR; TOTAL QUALITY MANAGEMENT;

COMMUNICATION; CONTINUITY OF PATIENT CARE; HUMANS; MEDICAL RECORDS SYSTEMS, COMPUTERIZED; PATIENT CARE TEAM; PATIENT SATISFACTION; QUALITY IMPROVEMENT; RISK FACTORS;

EID: 79955112103     PISSN: 10638628     EISSN: 15505154     Source Type: Journal    
DOI: 10.1097/QMH.0b013e3182136f58     Document Type: Article

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