Bridging the gap in computer security warnings: A mental model approach

IEEE Security and Privacy

Volumn 9, Issue 2, 2011, Pages 18-26

  Bravo Lillo, Cristian ^a   Cranor, Lorrie Faith ^a   Downs, Julie ^a   Komanduri, Saranga ^a  

^a CARNEGIE MELLON UNIVERSITY   (United States)

Author keywords

Computer security; Human information processing; Human centered computing; User profiles and alert services

Indexed keywords

COMPUTER SECURITY; COMPUTER USERS; GAIN INSIGHT; HUMAN INFORMATION PROCESSING; HUMAN-CENTERED COMPUTING; INTERVIEW STUDY; MENTAL MODEL; NOVICE USER; USER PROFILES AND ALERT SERVICES;

BIONICS; DATA PROCESSING; DESIGN; SECURITY SYSTEMS;

SECURITY OF DATA;

EID: 79953645142     PISSN: 15407993     EISSN: None     Source Type: Journal    
DOI: 10.1109/MSP.2010.198     Document Type: Article

References (7)

1. M.S. Wogalter, "Purposes and Scope of Warnings," Handbook of Warnings (Human Factors/Ergonomics), M.S. Wogalter, ed., Lawrence Erlbaum Assoc., 2006, pp. 3-9.
2. S.R. Bohme and D. Egilman, "A Brief History of Warnings," Handbook of Warnings (Human Factors/ Ergonomics), M.S. Wogalter, ed., Lawrence Erlbaum Assoc., 2006, pp. 11-20.
3. G.M. Morgan et al., Risk Communication: A Mental Models Approach, Cambridge Univ. Press, 2001.
4. S. Sheng et al., "An Empirical Analysis of Phishing Blacklists," 6th Conf. Email and Anti-Spam, 2009; http:// ceas.cc/2009/papers/ceas2009-paper-32.pdf.
5. M. Wu, R.C. Miller, and S.L. Garfinkel, "Do Security Toolbars Actually Prevent Phishing Attacks?" Proc. Conf. Human Factors in Computing Systems (CHI 06), ACM Press, 2006, pp. 601-610. (Pubitemid 44032148)
6. L.J. Camp, "Mental Models of Privacy and Security," Technology and Society Magazine, vol. 28, no. 3, 2009, pp. 37-46.
7. M.S. Wogalter, "Communication-Human Information Processing Model," Handbook of Warnings (Human Factors/Ergonomics), M.S. Wogalter, ed., Lawrence Erlbaum Assoc., 2006, pp. 51-61