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Volumn 37, Issue 2, 2011, Pages 169-171

Reducing anger and blame: The role of the morality news frame and crisis response strategy

Author keywords

Anger; Blame; Crisis management; Crisis response strategy; Morality; News frame

Indexed keywords


EID: 79953316417     PISSN: 03638111     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.pubrev.2011.03.001     Document Type: Article
Times cited : (20)

References (7)
  • 1
    • 63149098695 scopus 로고    scopus 로고
    • How do the news media say crises? A content analysis of crisis communication research
    • An S.-K., Gower K. How do the news media say crises? A content analysis of crisis communication research. Public Relations Review 2009, 35(1):107-112.
    • (2009) Public Relations Review , vol.35 , Issue.1 , pp. 107-112
    • An, S.-K.1    Gower, K.2
  • 2
    • 0002240252 scopus 로고
    • Illusions of anger
    • American Psychological Association, Washington, DC, R.B. Felson, J.T. Tedeschi (Eds.)
    • Averill J.A. Illusions of anger. Aggression and violence: Social interactionist perspectives 1993, 171-192. American Psychological Association, Washington, DC. R.B. Felson, J.T. Tedeschi (Eds.).
    • (1993) Aggression and violence: Social interactionist perspectives , pp. 171-192
    • Averill, J.A.1
  • 3
    • 79953315869 scopus 로고    scopus 로고
    • The role of moral judgment in an external public's evaluation of an organization's crisis: Moral judgment as a mediator or moderator of affective response influencing blame and organizational image. Unpublished doctoral dissertation, University of Alabama.
    • Cho, S. H. (2007). The role of moral judgment in an external public's evaluation of an organization's crisis: Moral judgment as a mediator or moderator of affective response influencing blame and organizational image. Unpublished doctoral dissertation, University of Alabama.
    • (2007)
    • Cho, S.H.1
  • 5
    • 0039859543 scopus 로고
    • An empirical investigation of the impact of negative public publicity on consumer attitudes and intention
    • Griffin M., Babin B.K., Attaway J.S. An empirical investigation of the impact of negative public publicity on consumer attitudes and intention. Advances in Consumer Research 1991, 19:870-877.
    • (1991) Advances in Consumer Research , vol.19 , pp. 870-877
    • Griffin, M.1    Babin, B.K.2    Attaway, J.S.3
  • 7
    • 0034394480 scopus 로고    scopus 로고
    • Framing European politics: A content analysis of press and television news
    • Semetko H.A., Valkenburg P.M. Framing European politics: A content analysis of press and television news. Journal of Communication 2000, 50(2):93-109.
    • (2000) Journal of Communication , vol.50 , Issue.2 , pp. 93-109
    • Semetko, H.A.1    Valkenburg, P.M.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.