Developing a scale for measuring service quality perceptions in distance education

Journal of Customer Service in Marketing and Management

Volumn 4, Issue 4, 1998, Pages 31-45

  Woo, Ka Shing ^a  

^a OPEN UNIVERSITY OF HONG KONG   (Hong Kong)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 79953288135     PISSN: 10692533     EISSN: None     Source Type: Journal    
DOI: 10.1300/J127v04n04_03     Document Type: Article

References (30)

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