메뉴 건너뛰기




Volumn 19, Issue 2, 2011, Pages 69-74

Understanding interdepartmental and organizational work in the emergency department: An ethnographic approach

Author keywords

Emergency department; Ethnography; Interdepartmental; Nursing; Organizational

Indexed keywords

ARTICLE; AUSTRALIA; EMERGENCY HEALTH SERVICE; EMERGENCY NURSING; HUMAN; INTERPERSONAL COMMUNICATION; INTERVIEW; MODEL; NURSE ATTITUDE; OBSERVATION; ORGANIZATION AND MANAGEMENT; TASK PERFORMANCE; WORKLOAD;

EID: 79953165366     PISSN: 1755599X     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ienj.2010.03.001     Document Type: Article
Times cited : (31)

References (47)
  • 1
    • 0033467071 scopus 로고    scopus 로고
    • The ethnographers' ball - revisited
    • Adler P., Adler P. The ethnographers' ball - revisited. J. Contemp. Ethnogr. 1999, 28:442-450.
    • (1999) J. Contemp. Ethnogr. , vol.28 , pp. 442-450
    • Adler, P.1    Adler, P.2
  • 2
    • 11844292068 scopus 로고    scopus 로고
    • Re-reading nursing and re-writing practice: towards an empirically-based reformulation of the nursing mandate
    • (Spec. Cent. Issue)
    • Allen D. Re-reading nursing and re-writing practice: towards an empirically-based reformulation of the nursing mandate. Nurs. Inq. 2004, 4(11):271-283. (Spec. Cent. Issue).
    • (2004) Nurs. Inq. , vol.4 , Issue.11 , pp. 271-283
    • Allen, D.1
  • 3
    • 79953223575 scopus 로고    scopus 로고
    • Fit and active elderly in the emergency department: abstracts of the annual scientific meeting of the Australasian college for emergency medicine
    • Archer P., Collins L.-A., Foley J. Fit and active elderly in the emergency department: abstracts of the annual scientific meeting of the Australasian college for emergency medicine. Emerg. Med. Australas. 2005, (Suppl. 1):A2.
    • (2005) Emerg. Med. Australas. , Issue.SUPPL. 1
    • Archer, P.1    Collins, L.-A.2    Foley, J.3
  • 4
    • 33745944165 scopus 로고    scopus 로고
    • Hospital-based emergency care: a future without boarding?
    • Asplin B.R. Hospital-based emergency care: a future without boarding?. Ann. Emerg. Med. 2006, 48:121-125.
    • (2006) Ann. Emerg. Med. , vol.48 , pp. 121-125
    • Asplin, B.R.1
  • 5
    • 79953207597 scopus 로고    scopus 로고
    • Submission for Accreditation: Australian Medical Council. Australasian College of Emergency Medicine Web site. (accessed 17.02.07).
    • Australasian College for Emergency Medicine (ACEM), 2006. Submission for Accreditation: Australian Medical Council. Australasian College of Emergency Medicine Web site. (accessed 17.02.07). http://www.acem.org.au/media/publications/ACEM_Submission_to_AMC.pdf.
    • (2006) Australasian College for Emergency Medicine (ACEM).
  • 6
    • 39049188545 scopus 로고    scopus 로고
    • Geriatrics and the IOM: did the report forget the elderly?
    • Berger E. Geriatrics and the IOM: did the report forget the elderly?. Ann. Emerg. Med. 2006, 48:723-725.
    • (2006) Ann. Emerg. Med. , vol.48 , pp. 723-725
    • Berger, E.1
  • 7
    • 33744995812 scopus 로고    scopus 로고
    • Frequent emergency department visitors: the end of inappropriateness
    • Bernstein S.L. Frequent emergency department visitors: the end of inappropriateness. Ann. Emerg. Med. 2006, 48:18-20.
    • (2006) Ann. Emerg. Med. , vol.48 , pp. 18-20
    • Bernstein, S.L.1
  • 8
    • 38449094560 scopus 로고    scopus 로고
    • Frequency, determinants and impact of overcrowding in emergency departments in Canada: a national survey
    • Bond K., Ospina M.B., Blitz S., Afilalo M., et al. Frequency, determinants and impact of overcrowding in emergency departments in Canada: a national survey. Healthcare Quart. 2007, 10:32-40.
    • (2007) Healthcare Quart. , vol.10 , pp. 32-40
    • Bond, K.1    Ospina, M.B.2    Blitz, S.3    Afilalo, M.4
  • 9
    • 0242640053 scopus 로고    scopus 로고
    • Trends in hospital department utilization: United States 1992-1999
    • Burt C.W., McCaig L.F. Trends in hospital department utilization: United States 1992-1999. Vital Health Stats. 2001, 13:1-34.
    • (2001) Vital Health Stats. , vol.13 , pp. 1-34
    • Burt, C.W.1    McCaig, L.F.2
  • 10
    • 0041589607 scopus 로고    scopus 로고
    • Responses to access block in Australia: Royal Melbourne Hospital
    • Cameron P.A., Campbell D.A. Responses to access block in Australia: Royal Melbourne Hospital. Med. J. Australas 2003, 178:109-110.
    • (2003) Med. J. Australas , vol.178 , pp. 109-110
    • Cameron, P.A.1    Campbell, D.A.2
  • 11
    • 0034774435 scopus 로고    scopus 로고
    • Self-care abilities of patients with heart failure
    • Carlson B., Riegel B., Moser D. Self-care abilities of patients with heart failure. Heart Lung 2001, 30:351-359.
    • (2001) Heart Lung , vol.30 , pp. 351-359
    • Carlson, B.1    Riegel, B.2    Moser, D.3
  • 12
    • 78049296009 scopus 로고    scopus 로고
    • forthcoming. Voices from the frontline: perceptions and needs of nurses involved in a nosocomial cluster of tuberculosis infection. Appl. Nurs. Res. doi: .
    • Chen, M.-F., Wang, R.-H., Yang, Y.-O., Lin, L.-J., Stocker, J., Chen, S.-W., Chin, C.-C., forthcoming. Voices from the frontline: perceptions and needs of nurses involved in a nosocomial cluster of tuberculosis infection. Appl. Nurs. Res. doi: doi:10.1016/j.apnr.2008.12.001.
    • Chen, M.-F.1    Wang, R.-H.2    Yang, Y.-O.3    Lin, L.-J.4    Stocker, J.5    Chen, S.-W.6    Chin, C.-C.7
  • 13
    • 0042358736 scopus 로고    scopus 로고
    • The heaviest repeat users of an inner city emergency department are not general practice patients
    • Dent A.W., Phillips G.A., Chenhall A.J., McGregor L.R. The heaviest repeat users of an inner city emergency department are not general practice patients. Emerg. Med. Australas. 2003, 15:322-339.
    • (2003) Emerg. Med. Australas. , vol.15 , pp. 322-339
    • Dent, A.W.1    Phillips, G.A.2    Chenhall, A.J.3    McGregor, L.R.4
  • 14
    • 0035146165 scopus 로고    scopus 로고
    • Frequent overcrowding in US emergency departments
    • Derlet R., Richards J., Kravitz R. Frequent overcrowding in US emergency departments. Acad. Emerg. Med. 2001, 8:151-155.
    • (2001) Acad. Emerg. Med. , vol.8 , pp. 151-155
    • Derlet, R.1    Richards, J.2    Kravitz, R.3
  • 15
    • 79953211017 scopus 로고    scopus 로고
    • Prolonged emergency department length of stay is associated with worse guideline compliance and increased adverse events
    • Diercks D.B., Roe M., Peacock W.F., Kirk J.D., Pollack C.V., Chen A.Y., et al. Prolonged emergency department length of stay is associated with worse guideline compliance and increased adverse events. Ann. Emerg. Med. 2006, 48:29.
    • (2006) Ann. Emerg. Med. , vol.48 , pp. 29
    • Diercks, D.B.1    Roe, M.2    Peacock, W.F.3    Kirk, J.D.4    Pollack, C.V.5    Chen, A.Y.6
  • 16
    • 0037930674 scopus 로고    scopus 로고
    • Reduced access block causes shorter emergency department waiting times: an historical control observational study
    • Dunn R. Reduced access block causes shorter emergency department waiting times: an historical control observational study. Emerg. Med. Australas. 2003, 15:232-238.
    • (2003) Emerg. Med. Australas. , vol.15 , pp. 232-238
    • Dunn, R.1
  • 17
    • 0036268686 scopus 로고    scopus 로고
    • Effects of external and internal factors on emergency department overcrowding
    • Espinosa G., Miró O., Sánchez M., Coll-Vinent B., Millá J. Effects of external and internal factors on emergency department overcrowding. Ann. Emerg. Med. 2002, 39:693-695.
    • (2002) Ann. Emerg. Med. , vol.39 , pp. 693-695
    • Espinosa, G.1    Miró, O.2    Sánchez, M.3    Coll-Vinent, B.4    Millá, J.5
  • 18
    • 0043092421 scopus 로고    scopus 로고
    • Responses to access block in Australia: Royal Perth Hospital
    • Fatovich D.M. Responses to access block in Australia: Royal Perth Hospital. Med. J. Aust. 2003, 178:108-109.
    • (2003) Med. J. Aust. , vol.178 , pp. 108-109
    • Fatovich, D.M.1
  • 19
    • 79953198858 scopus 로고    scopus 로고
    • Access block and loss of ED cubicle space to admitted patients causes ED overcrowding, reduced compliance with waiting times and ambulance diversion
    • Supplementary Papers
    • Fatovich D., Nagree Y., Sprivulis P. Access block and loss of ED cubicle space to admitted patients causes ED overcrowding, reduced compliance with waiting times and ambulance diversion. Emerg. Med. Australas. 2004, (Supplementary Papers):A4.
    • (2004) Emerg. Med. Australas.
    • Fatovich, D.1    Nagree, Y.2    Sprivulis, P.3
  • 20
    • 79953232274 scopus 로고    scopus 로고
    • Access Block and Overcrowding: A Literature Review. Commissioned by the Australasian College of Emergency Medicine Access Block Solutions Summit. Melbourne, Australia. Available at: <>.
    • Forero, R., Hillman, K., 2008. Access Block and Overcrowding: A Literature Review. Commissioned by the Australasian College of Emergency Medicine Access Block Solutions Summit. Melbourne, Australia. Available at: <>. http://www.acem.org.au/media/media_releases?Access_Block_Literature_Review_08_Sept_3.pdf.
    • (2008)
    • Forero, R.1    Hillman, K.2
  • 21
    • 0842330503 scopus 로고    scopus 로고
    • Access block in New South Wales hospitals, 1999-2001: does the definition matter?
    • Forero R., Mohsin M., Bauman A.E., Ieraci S., Young L., Phung H.M., et al. Access block in New South Wales hospitals, 1999-2001: does the definition matter?. Med. J. Aust. 2004, 180:2, 67-70.
    • (2004) Med. J. Aust. , vol.180 , Issue.2 , pp. 67-70
    • Forero, R.1    Mohsin, M.2    Bauman, A.E.3    Ieraci, S.4    Young, L.5    Phung, H.M.6
  • 22
    • 79953204200 scopus 로고    scopus 로고
    • Access block and emergency department overcrowding. Emerg. Med. Australas, forthcoming.
    • Forero, R., Hillman, K., Mccarthy, S., Fatovich, D., Joseph, A., Richardson, D.W., 2010. Access block and emergency department overcrowding. Emerg. Med. Australas, forthcoming.
    • (2010)
    • Forero, R.1    Hillman, K.2    Mccarthy, S.3    Fatovich, D.4    Joseph, A.5    Richardson, D.W.6
  • 23
    • 17844379992 scopus 로고    scopus 로고
    • An agenda for reducing emergency department overcrowding
    • Forster A.J. An agenda for reducing emergency department overcrowding. Ann. Emerg. Med. 2005, 45:479-481.
    • (2005) Ann. Emerg. Med. , vol.45 , pp. 479-481
    • Forster, A.J.1
  • 24
    • 0037328238 scopus 로고    scopus 로고
    • The effect of hospital occupancy on emergency department length of stay and patient disposition
    • Forster A.J., Stiell I., Wells G., Alexander J.L., van Walraven C. The effect of hospital occupancy on emergency department length of stay and patient disposition. Acad. Emerg. Med. 2003, 10:127-133.
    • (2003) Acad. Emerg. Med. , vol.10 , pp. 127-133
    • Forster, A.J.1    Stiell, I.2    Wells, G.3    Alexander, J.L.4    van Walraven, C.5
  • 27
    • 33748746355 scopus 로고    scopus 로고
    • The establishment of two new bulk-billing clinics in Mackay (regional Queensland) did not significantly affect emergency department caseload
    • Supplementary Papers
    • Hanson D., Sadleir B., Muller R. The establishment of two new bulk-billing clinics in Mackay (regional Queensland) did not significantly affect emergency department caseload. Emerg. Med. Australas. 2004, (Supplementary Papers):A54-A55.
    • (2004) Emerg. Med. Australas.
    • Hanson, D.1    Sadleir, B.2    Muller, R.3
  • 28
    • 33846829832 scopus 로고    scopus 로고
    • Experience in adverse event detection in an emergency department: nature of events
    • Hendrie J., Sammartino L., Silvapulle M.J., Braitberg G. Experience in adverse event detection in an emergency department: nature of events. Emerg Med. Australas. 2007, 19:9-15.
    • (2007) Emerg Med. Australas. , vol.19 , pp. 9-15
    • Hendrie, J.1    Sammartino, L.2    Silvapulle, M.J.3    Braitberg, G.4
  • 29
    • 3142514191 scopus 로고    scopus 로고
    • Current political issues facing emergency medicine in Canada
    • Holroyd B.R., Rowe B.H., Sinclair D. Current political issues facing emergency medicine in Canada. Emerg. Med. Australas. 2004, 16:190-194.
    • (2004) Emerg. Med. Australas. , vol.16 , pp. 190-194
    • Holroyd, B.R.1    Rowe, B.H.2    Sinclair, D.3
  • 30
    • 67349207350 scopus 로고    scopus 로고
    • Dropping the baton: a qualitative analysis of the failures during the transition from emergency departments to inpatient care
    • Horwitz L.I., Meredith T., Schuur J.D., Shah N.R., Kulkarni R.G., Jenq G.Y. Dropping the baton: a qualitative analysis of the failures during the transition from emergency departments to inpatient care. Ann. Emerg. Med. 2009, 53(6):711-712.
    • (2009) Ann. Emerg. Med. , vol.53 , Issue.6 , pp. 711-712
    • Horwitz, L.I.1    Meredith, T.2    Schuur, J.D.3    Shah, N.R.4    Kulkarni, R.G.5    Jenq, G.Y.6
  • 32
    • 28444495402 scopus 로고    scopus 로고
    • Factors associated with walkout of patients from New South Wales hospital emergency departments, Australia
    • Mohsin M., Young L., Ieraci S., Bauman A.E. Factors associated with walkout of patients from New South Wales hospital emergency departments, Australia. Emerg. Med. Australas. 2005, 17:434-442.
    • (2005) Emerg. Med. Australas. , vol.17 , pp. 434-442
    • Mohsin, M.1    Young, L.2    Ieraci, S.3    Bauman, A.E.4
  • 33
    • 79953196027 scopus 로고    scopus 로고
    • Easy Guide to Clinical Practice Improvement: A Guide for Healthcare Professionals. Sydney, Australia: New South Wales Department of Health Web site. (accessed 19.04.07).
    • New South Wales Department of Health (NSWDOH), 2006. Easy Guide to Clinical Practice Improvement: A Guide for Healthcare Professionals. Sydney, Australia: New South Wales Department of Health Web site. (accessed 19.04.07). http://www.health.nsw.gov.au/quality/pdf/cpi_easyguide.pdf.
    • (2006) New South Wales Department of Health (NSWDOH).
  • 34
    • 50149087194 scopus 로고    scopus 로고
    • The interactionist self and grounded research: reflexivity in a study of emergency department clinicians
    • Nugus P. The interactionist self and grounded research: reflexivity in a study of emergency department clinicians. Qual. Soc. Rev. 2008, 4(1):189-204.
    • (2008) Qual. Soc. Rev. , vol.4 , Issue.1 , pp. 189-204
    • Nugus, P.1
  • 35
    • 74549151336 scopus 로고    scopus 로고
    • Reconciling quality and efficiency in the Emergency Department: Squaring the circle?
    • Nugus P., Braithwaite J. Reconciling quality and efficiency in the Emergency Department: Squaring the circle?. Soc. Sci. Med. 2010, 70(4):511-517.
    • (2010) Soc. Sci. Med. , vol.70 , Issue.4 , pp. 511-517
    • Nugus, P.1    Braithwaite, J.2
  • 36
    • 79953217603 scopus 로고    scopus 로고
    • Report on a Sociological Study of the Work of Emergency Department Clinicians in New South Wales
    • Sydney: Centre for Clinical Governance Research, UNSW. Report for the Clinical Excellence Commission of New South Wales. ISBN: 978-0-7334-2717-6.
    • Nugus, P., Travaglia, J., Braithwaite, J., 2008. Report on a Sociological Study of the Work of Emergency Department Clinicians in New South Wales. Sydney: Centre for Clinical Governance Research, UNSW. Report for the Clinical Excellence Commission of New South Wales. ISBN: 978-0-7334-2717-6.
    • (2008)
    • Nugus, P.1    Travaglia, J.2    Braithwaite, J.3
  • 38
    • 33745509513 scopus 로고    scopus 로고
    • The probability of emergency department diversion status as a function of inpatient occupancy
    • Rathlev N.K., Chessare J., Olshaker J., Obendorfer D. The probability of emergency department diversion status as a function of inpatient occupancy. Ann. Emerg. Med. 2004, 44:S29.
    • (2004) Ann. Emerg. Med. , vol.44
    • Rathlev, N.K.1    Chessare, J.2    Olshaker, J.3    Obendorfer, D.4
  • 39
    • 0000775230 scopus 로고    scopus 로고
    • Association of access block with decreased performance
    • Richardson D.B. Association of access block with decreased performance. Acad. Emerg. Med. 2001, 8:575-576.
    • (2001) Acad. Emerg. Med. , vol.8 , pp. 575-576
    • Richardson, D.B.1
  • 40
    • 79953226555 scopus 로고    scopus 로고
    • Increase in 10 day mortality associated with ED overcrowding: abstracts of the annual scientific meeting of the Australasian college for emergency medicine
    • Richardson D.B. Increase in 10 day mortality associated with ED overcrowding: abstracts of the annual scientific meeting of the Australasian college for emergency medicine. Emerg. Med. Australas. 2005, 8(Suppl. 1):A10.
    • (2005) Emerg. Med. Australas. , vol.8 , Issue.SUPPL. 1
    • Richardson, D.B.1
  • 41
    • 55349093089 scopus 로고    scopus 로고
    • Do NHS walk-in centres in England provide a model of integrated care? [Electronic version]
    • (accessed 14.07.08)
    • Salisbury C. Do NHS walk-in centres in England provide a model of integrated care? [Electronic version]. Int. J. Integr. Care 2003, 3:e18. http://www.pubmedcentral.nih.gov/articlerender.fcgi?artid=1525337 (accessed 14.07.08).
    • (2003) Int. J. Integr. Care , vol.3
    • Salisbury, C.1
  • 42
    • 0002750924 scopus 로고
    • Monistic and dualistic canons for the natural and human sciences
    • Kluwer Academic Publishers, Boston, MA, (esp. 61-63), B. Glassner, J.D. Moreno (Eds.)
    • Silverman D. Monistic and dualistic canons for the natural and human sciences. The Quantitative-Qualitative Distinction in the Social Sciences 1989, 57-78. Kluwer Academic Publishers, Boston, MA, (esp. 61-63). B. Glassner, J.D. Moreno (Eds.).
    • (1989) The Quantitative-Qualitative Distinction in the Social Sciences , pp. 57-78
    • Silverman, D.1
  • 44
    • 79953169398 scopus 로고    scopus 로고
    • Hospital overcrowding is associated with increased seven-day emergency admission mortality: a new imperative for patient safety: abstracts of the annual scientific meeting of the Australasian college for emergency medicine 2005
    • Sprivulis P., Da Silva J.-A., Jacobs I., Frazer A. Hospital overcrowding is associated with increased seven-day emergency admission mortality: a new imperative for patient safety: abstracts of the annual scientific meeting of the Australasian college for emergency medicine 2005. Emerg. Med. Australas. 2005, (Suppl. 1):A9.
    • (2005) Emerg. Med. Australas. , Issue.SUPPL. 1
    • Sprivulis, P.1    Da Silva, J.-A.2    Jacobs, I.3    Frazer, A.4
  • 45
    • 84984075101 scopus 로고
    • The articulation of project work: an organizational process
    • Strauss A. The articulation of project work: an organizational process. Sociol. Quart. 1988, 29:163-178.
    • (1988) Sociol. Quart. , vol.29 , pp. 163-178
    • Strauss, A.1
  • 46
    • 84908960275 scopus 로고
    • Experience in adult education: a post-modern critique
    • Usher R. Experience in adult education: a post-modern critique. J. Philos. Educ. 1992, 26:201-214.
    • (1992) J. Philos. Educ. , vol.26 , pp. 201-214
    • Usher, R.1
  • 47
    • 0035438118 scopus 로고    scopus 로고
    • Categorisation and micro-rationing: access to care in a French emergency department
    • Vassy C. Categorisation and micro-rationing: access to care in a French emergency department. Sociol. Health Ill. 2001, 23:615-632.
    • (2001) Sociol. Health Ill. , vol.23 , pp. 615-632
    • Vassy, C.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.