Improving hand-off communications: New solutions for nurses

Journal of Nursing Care Quality

Volumn 26, Issue 2, 2011, Pages 97-100

  Blouin, Ann Scott ^a  

^a Joint Commission   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; HUMAN; INTERPERSONAL COMMUNICATION; NURSING STAFF; ORGANIZATION AND MANAGEMENT; PATIENT CARE; POLICY; PUBLIC RELATIONS; STANDARD;

COMMUNICATION; CONTINUITY OF PATIENT CARE; HUMANS; INTERPROFESSIONAL RELATIONS; NURSING STAFF; ORGANIZATIONAL POLICY;

EID: 79953093948     PISSN: 10573631     EISSN: None     Source Type: Journal    
DOI: 10.1097/NCQ.0b013e31820d4f57     Document Type: Article

References (7)

1. Solet DJ, Norvell JM, Rutan GH, Frankel RM. Lost in translation: Challenges and opportunities in physician-to-physician communication during patient hand-offs. Acad Med. 2005;80(12):1094-1099. (Pubitemid 44366105)
2. Joint Commission Center for Transforming Healthcare: Storyboards for the Hand-Off Communications Project. http://www.centerfortransforminghealth care.org/projects/about handoff communication. aspx. Accessed October 29, 2010.
3. Joint Commission Center for Transforming Healthcare: Facts about the Hand-Off Communications Project. http://www.centerfortransforminghealthcare. org/projects/about handoff communication.aspx. Accessed October 27, 2010.
4. O'Connell B, PenneyW. Challenging the handover ritual: Recommendations for research and practice. Collegian. 2001;8(3):14-18.
5. McFetridge B, Gillespie M, Goode D, Melby V. An exploration of the handover process of critically ill patients between nursing staff from the emergency department and the intensive care unit. Nurs Crit Care. 2007;12(6):261-269.
6. Johnson C. Bad blood: Doctor-nurse behavior problems impact patient care. Phys Exec. 2009;35(6):6-11.
7. The Joint Commission. Improving Communication During Transitions of Care. Oak Brook: IL: Joint Commission Resources; 2010.