A novel tool to track and analyze qualitative usability data: Lessons learned from the VA's personal health record

Proceedings of the Human Factors and Ergonomics Society

Volumn 2, Issue , 2010, Pages 1264-1268

  Russell, Scott A ^a   Saleem, Jason J ^a,b   Haggstrom, David A ^a,b,c   Russ, Alissa L ^a,b   Chumbler, Neale R ^a,b  

^a RICHARD L ROUDEBUSH VETERANS AFFAIRS MEDICAL CENTER   (United States)

^b INDIANA UNIVERSITY   (United States)

^c INDIANA UNIVERSITY SCHOOL OF MEDICINE   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

HEALTH; USABILITY ENGINEERING;

% REDUCTIONS; MEDICAL CENTER; MULTIPLE SOURCE; PERSONAL HEALTH RECORD; USABILITY ANALYSIS; USABILITY ASSESSMENT; USABILITY TESTS; USER DATA; USER TESTING; VETERANS' AFFAIRS;

QUERY LANGUAGES;

EID: 79952964511     PISSN: 10711813     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1177/154193121005401606     Document Type: Conference Paper

References (4)

1. American Customer Satisfaction Index (2006). ACSI methodology. Retrieved from: http://www.theacsi. org/index.php?Itemid=41&id=48&option=com- content&task=view
2. Bastien, J. M. C. (2010). Usability testing: a review of some methodological and technical aspects of the method. International Journal of Medical Informatics, 79(4), e18-e23.
3. Kaelber, D. C., Jha, A. K, Johnston, D., Middleton, B., Bates, D. W. (2008). A research agenda for personal health records (PHRs). Journal of the American Medical Informatics Association, 15(6), 729-736.
4. Nielsen, J. (1994). Estimating the number of subjects needed for a thinking aloud test. International Journal of Human- Computer Interaction, 41, 385-397.