Designing to support empathy: Understanding user experience by using a model of interaction in meeting human needs

Proceedings - 2010 International Conference on User Science and Engineering, i-USEr 2010

Volumn , Issue , 2010, Pages 7-10

  Nor, Romiza Md ^a   Muhlberger, Ralf ^a  

^a UNIVERSITY OF QUEENSLAND   (Australia)

Author keywords

Component; community; Empathy; Emphatic communication; User experience

Indexed keywords

COLLABORATION TECHNOLOGY; COMMUNICATION TECHNIQUES; COMPONENT COMMUNITY; EMPATHY; EMPHATIC COMMUNICATION; FACTUAL INFORMATION; HUMAN NEEDS; KEY CHARACTERISTICS; USER EXPERIENCE;

DECISION MAKING; DESIGN; GROUPWARE; RURAL AREAS;

COMMUNICATION;

EID: 79952938749     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/IUSER.2010.5716713     Document Type: Conference Paper

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