How useful is the concept of total quality management to the university of the 90s?

Journal of Further and Higher Education

Volumn 20, Issue 2, 1996, Pages 20-32

  Hall, Dai ^a  

^a UNIVERSITY OF GREENWICH   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 79952740537     PISSN: 0309877X     EISSN: 14699486     Source Type: Journal    
DOI: 10.1080/0309877960200203     Document Type: Article

References (22)

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4. Bendell, T., 1993. The Quality Gurus, DTI.
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6. Dale, R., 1989. The State and Education Policy, OUP.
7. Davies, B., 1994. ‘TQM–a theory whose time has come and gone?’. Management in Education, 8
8. DfE. 1991. Education and Training for the 2lst Century, Two volumes, DfE.
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12. Green, A., 1991. The Peculiarities of English Education in Education Limited, Edited by: Education Group II. Unwin Hyman.
13. Holloway, D., 1994. ‘Total Quality Management, the Learning Organisation and Post-compulsory Education’. Vocational Aspects of Education, 46 (2)
14. Humphreys, J., and Quinn, F., 1994. Health Care Education–The Challenge of the Market, Chapman and Hall.
15. Morgan, C., and Murgatroyd, S., 1994. Total Quality Management in the Public Sector, OUP.
16. Mortiboys, R., and Oakland, J., 1991. Total Quality Management and Effective Leadership, DTI.
17. Peters, T., 1989. Thriving on Chaos, Pan Books.
18. Pycock, G., 1993. Which Quality Standard for FE, LASER.
19. Sallis, E., and Hingley, P., 1991. College Quality Assurance Systems, The Staff College.
20. School of Post-Compulsory Education and Training. 1991. Policy and Procedures–Staff Manual, University of Greenwich.
21. Times Higher Editorial. 1995. ‘How are sound degrees to be paid for?’. Times Newspapers, 6 January
22. University of Greenwich. 1994a. Introduction to Student Services, University of Greenwich.